UMB Bank, National Association

Overview / Commentary
1010 Grand Blvd.
Kansas City, MO 64106

UMB Bank, National Association is headquartered in KANSAS CITY and is the largest bank in the state of Missouri. It is also the 53rd largest bank in the nation. It was established in 1902 and as of March of 2024, it had grown to 2,838 employees at 102 locations. UMB Bank, National Association's money market rates are 10X the national average, and it has an A health rating.

My Experience With Umb Bank

Posted by: |

They are incredibly kind to me. I first had a biz account, and despite the failure of my startupn, they were always respectful, even kind.
I went back to the same neighborhood branch later, and it was like coming home. Perhaps I am better with people I know, but their service has never been less than courteous.
The neat thing about my checking is having the option to choose no overdraft fees, and how they took in my deposit before it came to any problem. They are always good to work with. Maybe online isn't everything.. but my UMB branch has it all together.

Be Aware Of Limitations!

Posted by: |

To setup money market account you must go to local branch, can't do online.

Don't try to setup online banking yourself, have banker do it. VERY easy to get locked out as physical address is used in verification and must be exact. You aren't provided with actual recorded address as banker enters.

Maximum transfer in amount is $10,000 per day AND is not available for 5 business days.


Posted by: |

I had a retirement medical account that was not to be used except for medical use.... I had none, so they said since I did not use the account, no activity, they took my money (more than $21k),

What adds insult to injury, they sent me a 1099 tax document for the money they took!!

I tried to contact their legal office to ask for someone who understood the grounds for this action, but NO ONE would contact me back. I HATE THIS BANK AND THEIR CHICKEN **** WAY THEY TREAT CUSTOMERS

UMB Bank Poor Customer Service

Posted by: |

I have a 20-year record with UMB Bank with no customer service problems until they closed the branch across the street from my loft (Wewatta St). Apparently, they sent all of their rude, incompetent, inflexible, and lazy employees (from the manager to the tellers) to the Mountain States branch.

Here is a brief explanation for my 1-star review (only because there is not a 0-star option): I deposited a $10,000 check and the teller handed me a $1,000 receipt. When I brought it to her attention, she blamed the check reader—no apology for this error. Then, she put that same check on hold for 7 days, which cleared one day later. The manager had no logical explanation for why they wouldn't release the cleared funds other than "bank policy". I understand the need for security and verification, but with almost instantaneous ACH transfers, there is no justification for this policy other than using customers' funds to collect interest (which is probably legal, but highly unethical). My 20-year record with UMB, 819 credit score, and no overdrafts means absolutely nothing to them.

If you are reading this, you may be thinking about opening a UMB account. Please save yourself a lot of frustration and don't do it.



Health Grade Components

FDIC Certificate #8273
Year Established1902
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.03%
Return on Equity - YTD14.47%
Annual Interest Income$519.6MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$45.07B$40.35B
LoansQ1 2024vs Q1 2023$23.42B$21.6B
DepositsQ1 2024vs Q1 2023$37.05B$32.08B
Equity CapitalQ1 2024vs Q1 2023$3.18B$2.86B
Loan Loss AllowanceQ1 2024vs Q1 2023$226.2MM$210.5MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$20.8MM$16.9MM
Real Estate OwnedQ1 2024vs Q1 2023$2.5MM$0
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

UMB Bank, National Association Savings Account Rates

0.55%$0-UMB Premium Savings Account
0.02%$0-UMB Saving

UMB Bank, National Association Money Market Rates

4.30%*$10k*-UMB Retail Money Market
OTHER TIERS: 0.10% $0 - $10k

UMB Bank, National Association Checking Account Rates

0.02%*$25k*-UMB Select Checking
OTHER TIERS: 0.01% $0 - $25k


Kansas City Area

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