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Overview / Commentary
1010 Grand Boulevard
Kansas City, MO 64106

UMB Bank, National Association is headquartered in Kansas City and is the 2nd largest bank in the state of Missouri. It is also the 83rd largest bank in the nation. It was established in 1902 and as of March of 2018, it had grown to 2,808 employees at 109 locations. UMB Bank, National Association has an A health rating.

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Reviews (6)

My Experience With Umb Bank

Posted by: dm | May 4, 2015

They are incredibly kind to me. I first had a biz account, and despite the failure of my startupn, they were always respectful, even kind.
I went back to the same neighborhood branch later, and it was like coming home. Perhaps I am better with people I know, but their service has never been less than courteous.
The neat thing about my checking is having the option to choose no overdraft fees, and how they took in my deposit before it came to any problem. They are always good to work with. Maybe online isn't everything.. but my UMB branch has it all together.

Hidden Fees

Posted by: Woz2000 | Oct 21, 2017

UBM handles my HSA account through my employer and I cannot change, otherwise I would close the account immediately. They instituted a new fee recently, but instead of sending out a separate notice, they tucked a single sentence about the fee in their boilerplate statement enclosures which no one ever reads. They have refused to credit the fee...I have filed complaint with Attorney General.

Bad Experience With UMB Health Savings Account (HSA)

Posted by: SYC | May 3, 2017

UMB Bank was VERY slow in processing my HSA account Direct Transfer request to close my account. UMB Healthcare Services took more than 14 days to close my HSA account after receiving my Direct Transfer request. After debiting my HSA account to close it and without giving any interest for the account balance for the current period, UMB took ANOTHER 8 days to print and mail the check with my HSA account balance to my new HSA provider.

Can't believe it took UMB 8 days to print a check after UMB had debited my account and had the money!

I Wish I Could Give Them A Negative Number

do not have an account with this bank. you will be sorry.

Wow Did This Just Happened?

My name is Jan Michel. I walked into a Price Chopper on N. Oak and Vivion Rd. In N. Kansas City. This grocery store has a UMB branch in it. I inquired about opening an account. I had 2 forms of I'D and $500.00 in my pocket to be used to open an account. After waiting for about 15 minutes for an employee of the branch I got greeted. I inquired about an account. The lady replied with this exactly word for word. " We can't open any accounts today anymore because we are too busy." At first I was like haha funny. But was shocked to find out the lady was absolutely 100% serious. With a complete blank mind I just walked away. The bank does not want my money because it is too busy. Ok. OK fine I won't beg. 6:4pm on March 24th of the year 2014

Review For UMB Bank Branch On Battlefield In Springfield, MO

Posted by: RVH | Oct 26, 2011

I have had an account at this branch for a little over a year.  I have only once had a pleasant and helpful teller. They are very rude.  When they explain their reasons for why they can't do a certain transaction, they talk down to you. They left me waiting in the drive thru for 20 minutes without an explanation......all I was doing was a deposit!  Will be moving my business to another bank!!


Health Grade Components

FDIC Certificate #8273
Year Established1902
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.04%
Return on Equity - YTD12.15%
Annual Interest Income$167.8MM
Assets and Liabilities
AssetsQ1 2018vs Q1 2017$20.79B$20.29B
LoansQ1 2018vs Q1 2017$11.36B$10.67B
DepositsQ1 2018vs Q1 2017$17.49B$16.00B
Equity CapitalQ1 2018vs Q1 2017$1.80B$1.71B
Loan Loss AllowanceQ1 2018vs Q1 2017$100.3MM$93.3MM
Unbacked Noncurrent LoansQ1 2018vs Q1 2017$72.1MM$58.8MM
Real Estate OwnedQ1 2018vs Q1 2017$1.6MM$225.00K

Sorry, we do not have rate data for UMB Bank, National Association.



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