Overview / Commentary
860-253-5200
25 Park Street
Vernon Rockville, CT 06066

United Bank is a publicly traded bank (NASDAQ:UBNK) that offers a wide range of financial products and services. The bank is a certified SBA lender and also offers a complete line of commercial lending and business banking products.

On its personal banking side, United Bank features a free checking account that comes with checks, free ATM usage, a debit card, and online banking. Other checking accounts include those offering variable rates of interest when certain conditions are met, as well as an account customized for seniors. The bank’s savings accounts features free ATM access at United Bank ATMs and require a minimum daily balance in order to avoid a monthly fee. ATM cards are available with any checking or savings account. United Bank’s money market accounts offer increased rates of interest based on account balances and also have monthly fees if average account balances are not met. CDs and IRA CDs offer a range of term lengths from 3 months to 5 years. United Bank offers similar accounts on its business banking side as well.

United Bank online banking allows customers to access their accounts at any time to accomplish a number of tasks like transferring funds and paying bills. The bank also has a smartphone app on which customers can perform online banking while on the go, as well as set account alerts to keep them aware of balance levels.

United Bank was originally established in 1882 as the United Co-operative Bank. More than 100 years passed before the bank finally became FDIC insured and moved its headquarters to West Springfield, Massachusetts, in 1986. In 2004 the bank changed its name to United Bank and changed its organization type to a mutual savings bank with the FDIC. It serves its customers through multiple branches located across the state of Massachusetts.

Related Posts

United Bank Brings Back Advantage Money Market - 8/20/2018

United Bank has brought back its online Advantage Money Market with a 2.10% APY guaranteed for 180 days. Minimum deposit is $500 of new money. Available in 25 states.

United Bank Ups Advantage MMA Special Rate - 5/10/2018

United Bank's Advantage Money Market Special (1.95% APY, 180 day rate guarantee) is available in 25 states. Minimum opening deposit is $500 of new money.

United Bank's Online Advantage MMA Nears Top Rate - 2/24/2018

United Bank has again raised the rate on its online Advantage MMA (1.70% APY, six-month rate guarantee) on balances up to $500k. Available in 25 states.

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Reviews (8)

Withdrawal

Posted by: wwinva | May 17, 2018

$5000 withdrawal limit is for 90 days only.

United Bank Review

Posted by: Skip | Dec 9, 2014

United Bank is a great bank to be associated with. They take care of all your needs and are sure to help you with any questions you have about banking or loans. Originally when I applied and opened an account, the staff were very friendly and quick to accommodate me. The manager told me all the options I have and suggested a lot of ways to avoid unwanted fees and keep transactions safe. Whenever I go to the bank, I am greeted personally by the tellers and cared for almost immediately. United Bank has a great website as well that's very easy to navigate and manage all online banking. I would recommend this bank to anyone that's interested in opening account and having a great bank to be associated with.

United bank's customer service

Posted by: hopeorr | Feb 17, 2018

I have had a united bank checking account for four years now. I would like to start out by saying there is nothing particularly special about the simple checking account, normal fees, no minimum balance. Just an average checking account. The checking account has been the perfect account for me for the past 4 years. Also the customer service never lets me down about my account. There has been a few issues in the past that certain fees were raised or some were added for this account and I was not notified so there has been a few times that I was charged fees that I had no idea about when I first got this account. But the customer service had no problem with explaining the new fees and refunding my money because "I was not notified of the changes". They have always been great to me customer service wise. I also recently opened a savings account there and they helped me brainstorm best ways to save my money. They also recommended when I get a better job in the future where I can save a large amount I should get a CD there because they have really good rates for them. They are very friendly at this bank and really try to help each individual out depending on their personal situations. Overall I love this bank and would never switch to another. They are a great local bank, they are slowly becoming more popular but still consider themselves a local bank.

United Bank, Easy and Helpful

Posted by: royriddle | Jan 21, 2018

When I was young, my parents helped me open up a savings account at United Bank. I would deposit my birthday money and money from chores without ever withdrawing any. When it was time for me to get a job, I went to the bank and sat down with an employee who went over my options for a checking account. He explained the different account types and made a recommendation for me, I don't think he was gaining much by pushing a certain type of account. Later, when I went to school I explained that I could not keep using my checking account because of ATM fees. The employees were very accommodating and were able to set me up with a plan to keep ATM fees low so I did not have to open a new account at a national bank to avoid fees altogether.

United Bank - Checking and Savings Accounts

I have had accounts with United Bank (originally Rockville Bank) for over ten years now. Overall, I'd say this is a very average local bank. The fees are not exorbitant, and they have begun releasing new features to keep up with the competition. For instance, they have a very user-friendly app and can accept mobile check deposits (for a 50 cent fee).

Unfortunately, I haven't had the best customer service experiences with this bank. For one thing, as of last year, you had to physically visit a location to report if you were leaving the country - and we all know how wonderful banking hours are. Once, even after I had gone into the bank to disclosure exactly which countries I was visiting, I still had my card declined in Europe. At the bank, I was told I could just give the names of the countries I was visiting, and wouldn't have to list the cities. One rather expensive phone call later, they activated the card for the specific city I was in, in Germany.

However, on the whole my experiences with the bank have been fine - it's simple to maintain and monitor online, and I have never had any 'hidden fees' pop up that you often hear about with other banks.

Didn't Perform As Promised

Posted by: RZ | Apr 10, 2018

I was offered a 6 mo guaranteed rate of 1.8% upon receipt of an additional $50k deposit. The deposit was credited but the interest rate was not increased as promised. After receiving my March statement I was able to reach a CSR right away who agreed to correct the error but would not credit the difference in lost interest. They did agree to extend the 6 mo guarantee but that was the least I would have expected.

1 Good Product, Poor Service

This bank could not accomplish the simplest function of opening a savings account with a deposit from an external bank. I am currently on my second attempt, on hold with customer service for 20 minutes. Even more disappointing is that cust. service reps. have a habit of given easy but wrong info. when trying to solve a problem. Opening an account should not be a problem that takes hours (so far) to accomplish.

Very Low Daily Withdrawal Limit Of Only $5,000

It's hard to get money out - they have very low daily ACH limit - $5,000. You would need to write a check to yourself to get money out.



Health

Health Grade Components

Overall
FDIC Certificate #18203
Year Established1858
Employees804
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.98%
Return on Equity - YTD9.76%
Annual Interest Income$130.6MM
Assets and Liabilities
AssetsQ2 2018vs Q2 2017$7.20B$6.86B
LoansQ2 2018vs Q2 2017$5.53B$5.18B
DepositsQ2 2018vs Q2 2017$5.44B$5.04B
Equity CapitalQ2 2018vs Q2 2017$720.3MM$703.3MM
Loan Loss AllowanceQ2 2018vs Q2 2017$49.2MM$45.1MM
Unbacked Noncurrent LoansQ2 2018vs Q2 2017$31.1MM$37.9MM
Real Estate OwnedQ2 2018vs Q2 2017$1.7MM$1.4MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not United Bank (CT); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

United Bank (CT) Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.51%*$25k*-Health Savings Account
OTHER TIERS: 0.25% $1 - $1k | 0.49% $1k - $2.5k | 1.01% $2.5k - $25k
0.25%--Commercial Earnings Credit Rate Deposit Account
0.20%$5-Variable Rate IRA
0.07%*$20k*-Premier Savings
OTHER TIERS: 0.05% $1 - $5k | 0.06% $5k - $20k
0.06%*$1k*-Benefits Savings
OTHER TIERS: 0.05% $1 - $1k
0.05%*$1k*-Business Savings
OTHER TIERS: 0.02% $1 - $1k
0.05%$1-Target Savings
0.05%$1-Simpl•e Savings

United Bank (CT) Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.60%$1-Prime Money Market Special (In-Branch Only)
0.50%*$1m*-Business Money Market
OTHER TIERS: 0.05% $1k - $25k | 0.10% $25k - $50k | 0.15% $50k - $100k | 0.20% $100k - $250k | 0.30% $250k - $500k | 0.45% $500k - $1m
0.50%*$1m*-Prime Business Money Market
OTHER TIERS: 0.05% $1 - $25k | 0.10% $25k - $50k | 0.15% $50k - $100k | 0.20% $100k - $250k | 0.30% $250k - $500k | 0.45% $500k - $1m
0.35%*$250k*-Prime Money Market
OTHER TIERS: 0.03% $1 - $1k | 0.05% $1k - $10k | 0.10% $10k - $25k | 0.15% $25k - $50k | 0.20% $50k - $100k | 0.25% $100k - $250k

United Bank (CT) Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.55%*$500k*-IOLTA - MA
OTHER TIERS: 0.05% $1 - $50k | 0.15% $50k - $500k
0.50%$1-IOLTA - CT
0.40%$1-IORETA - CT
0.25%*$200k*-Premier Checking
OTHER TIERS: 0.05% $1k - $10k | 0.10% $10k - $50k | 0.15% $50k - $100k | 0.20% $100k - $200k
0.15%*$200k*-Premier Business Checking
OTHER TIERS: 0.05% $50k - $100k | 0.10% $100k - $200k
0.08%$500-Generations Checking
0.05%*$500*-Benefits Checking
OTHER TIERS: 0.03% $1 - $500

United Bank (CT) CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.75%$500$500k30 Month CD Special
2.50%$500-19 Month Flex CD Special (In-Branch Only)
2.30%$500-59 Month CD Special (In-Branch Only)
2.30%$500-17 Month Flex CD Special (In-Branch Only)
2.05%$500-14 Month Flex Up CD Special
2.00%$500-7 Month Flex Up CD Special
1.55%$500-20 Month Flex CD Special (In-Branch Only)
1.55%$500-7 Month CD Special
1.40%$500-3 Month CD Special
1.31%$500$500k60 Month CD
1.20%$500$500k12 Month CD Special - Online Only, w/Checking. New Money
1.11%$500$500k48 Month CD
1.01%$500$500k36 Month CD
0.80%$500$500k24 Month CD
0.65%$500$500k24 Month Option CD
0.55%$500-18 Month CD
0.55%$500$500k12 Month CD
0.50%$500$500k9 Month CD
0.40%$500$500k6 Month CD

United Bank (CT) IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.50%$500-30 Month IRA Special
2.30%$500-59 Month IRA Special (In-Branch Only)
1.31%$500-60 Month Fixed Rate IRA
1.11%$500-48 Month IRA CD
1.01%$500-36 Month IRA CD
0.80%$500-24 Month IRA CD
0.65%$500-24 Month Option IRA CD
0.55%$500-12 Month IRA CD
0.55%$500-18 Month IRA CD
Locations

Availability



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