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Overview / Commentary
10750 Robert F McDermott Fwy
San Antonio, TX 78288

USAA Bank is the Texas-based banking component of the United States Automobile Association, a privately held financial services company offering an array of insurance, banking, investment, and lending products and services. The company’s target market and membership field is limited to members of the U.S. military and their immediate families. The company also has a history of superior credit and service ratings, in addition to its repeated recognitions by major publications for being one of the best companies to work for.

On its personal banking side, USAA Bank offers deposit and loan products to serve its members savings and lending needs. Checking, savings, Certificate of Deposit (CD) and IRA CD accounts are available, as well as auto, home, and personal loans. USAA’s checking accounts feature a free checking option that offers free mobile deposit, BillPay, funds transfers to and from any bank, and zero liability for unauthorized charges. The bank also has a secure checking account option that comes with a monthly fee in exchange for identity theft protection services and a World MasterCard debit card. The savings account offering has no monthly service fee and comes with a debit card that can be used at any ATM nationwide. Transaction fees garnered from non-USAA ATM partners are reimbursed up to a certain amount each month. The savings account also features free funds transfers and tiered interest rates that grow as the account balance reaches certain thresholds. Both the checking and savings account offerings come with USAA’s financial management software, MoneyManager, which helps track expenses and map out a budget.

Certificates of Deposit (CDs) and IRA CDs are also available and can be opened in term lengths ranging from 1 month to 7 years. CDs come in three forms: Variable, Adjustable Rate, and Fixed Rate, which allow for additional deposits, a one-time rate adjustment, and no additional deposits, respectively.

USAA Bank online banking provides a secure and versatile web-based system through which members can manage their deposit accounts, as well as other accounts they have with USAA. The Internet platform makes it easy to accomplish tasks like Bill Pay, mobile deposit, and funds transfers. USAA MoneyManager is the bank’s proprietary financial management system that gives members the ability to track their spending and budget. USAA’s mobile banking system consists of a mobile optimized website and mobile banking apps to make banking from a smartphone or tablet device easy and convenient.

USAA Bank was originally established as a federal savings bank with the FDIC in 1983 and is headquartered in San Antonio, Texas. The USAA group began after a group of Army officers insured one another when they could not obtain auto insurance due to their “high-risk” stereotype. Over 60 years later the banking component of the insurance company was started. USAA Bank serves its members through a limited number of financial service centers located across the country, as well as through online and telephone banking representatives.

Related Posts

Heads Up For USAA Members - 3/14/2019

Well, after years of sub-par CD rates, USAA FSB seems to have gotten the memo. USAA members can check out the full panoply of new CD rates on USAA's website, but IMHO, the best on offer is the Super Jumbo ($175,000+) at five years, at 3.14% APY. While I appreciate that the rate is not stellar, at least it's finally competitive. Other rates and terms, at various balance levels, might be worthy of consideration. As they say, all other things equal, I would prefer to keep my money at USAA for the benefit of the military family. However, for quite some time, USAA has sort of thumbed its nose at members who save.

View all posts from:

6/11/13 - Itinerant Customers Embracing Mobile Banking Faster Than Military Banks Expected
9/30/11 - USAA Won’t Charge Extra Fees For Debit Card
9/2/11 - USAA CD Rates Fall 10 Basis Points On 5-Year Super-Jumbo
7/7/11 - USAA Bank Ends Debit Card Rewards Program
6/15/11 - USAA Bank Offers Direct Check Deposits At UPS Stores
3/10/11 - Do Not Have To Be In Military To Open CD
1/28/11 - USAA Bank's Growth - Focus Only On The Military?
1/27/11 - Top Jumbo Mid-Term CD Rates at USAA Bank - Available Nationwide
9/24/10 - USAA Bank Cuts CD Rates Again
9/10/10 - USAA Bank's CD Rates Fall
8/24/10 - USAA Bank's Long-Term CD Rate Cuts
8/6/10 - USAA Bank Increases 7-Year CD Rates - Best 7-Year CD Rates in the Nation
8/3/10 - Consent For Early Withdrawal For CD From USAA Bank
8/2/10 - USAA Bank Is Missing From My Lists Here...
7/23/10 - Top Jumbo Long-Term CDs at USAA Bank - Available Nationwide
7/10/10 - Interesting Incident At USAA Bank
5/19/10 - Your Postingon May 1
3/10/10 - My Husbandjust Rolled Over An IRA With USAA
8/4/09 - Competitive CD Rates at USAA Federal Savings Bank - Nationally Available
5/6/09 - 3.25% 2-Year CD at USAA Bank - Nationally Available but Membership Restrictions
4/22/09 - $100 Checking Account Bonus at USAA Bank - Nationally Available but Membership Restrictions
1/19/09 - 5.32% 7-Year CD at USAA Federal Savings Bank - Nationally Available but Membership Restrictions
12/6/08 - 5.32% 5-Year Jumbo CD at USAA Federal Savings Bank
2/5/07 - $150 Checking and Savings Account Promo at USAA
10/30/06 - High Yield Long-Term CDs at USAA Bank
8/12/06 - USAA Bank Update and Extra 1% Rate Special
5/18/06 - 5.71% Money Market Account for First 6 Months at USAA Bank
10/6/05 - Update on USAA Bank

Reviews (243)

Best Bank Ever

Posted by: avatarx | Mar 16, 2019

I have a checking account and USAA limitless 2.5% cashback VISA credit card account.

The coolest feature about checking account is when you schedule fund transfer from external account to your account, the money is available instantly (I think up to certain amount, $5000?). For example, if I have $1000 on my USAA checking account and schedule a transfer for $1000 from another bank account, the available balance on USAA is $2000 instantly. The $1000 gets debited a few days later from the external bank account.

The 2.5% cashback credit card is no longer available but USAA allowed customers who already had them to keep them. I get cashback so much faster compared to 1% cashback cards.

Wish They Had More Locations

Posted by: chococat | Jan 11, 2019

I do really like USAA, don't get me wrong there are minimal fees and most of my banking I've done online with them but since they've closed several of their branches I've had to open up another bank account so that I'm able to have the ability to deposit cash from time to time. I remember when I got the notice that they were closing a branch that was relatively close to my house, they said they were going to expand their deposit taking ATM access but I haven't really seen this "expansion".

Overall though if you need to withdraw cash from an ATM they have a great network that are no fee, and on the occasion you are charged a fee they will reimburse you up to their monthly cap which is nice.

Their online interface is probably the best of the banks and credit unions I do business with, and when using their bill pay payments seem to post quicker from them as compared to the credit union.

Satisfied USAA Customer

I have been a USAA customer for over 15 years now. I do all of my banking online and love the ease and convenience of it. One of my favorite aspects of USAA's online banking system is the instant deposit check scan feature. All I have to do is take a picture of the front and back of my check and it is in my account. I also love that I can use any ATM and all the fees are credited back to my account. Anytime I have called with a question or for any reason the customer service is always polite and quick to help. Just this year my identity was stolen and USAA did everything possible to help the situation. USAA is a great bank and I will be a customer for life.

The Worst Experience I Had Trying To Deposit Money Into My Bank Account

This a crazy store you won’t believe but it’s 100% true.

Back in 2015 I was hurt very bad at work, so I was placed on Worker Comp and started depositing check for over 2 years. Then problem with me payment for worker comp were found so they sent me a check over $17K. So I tried to deposit check (that was a big NO GO) ok after multiple call I had to give up they would not raise deposit limit on mobile banking App (Hello you are a Bank correct?) so I was forced to go to the bank the check was drawn on. I had to account they close after I pulled money out. Crazy right go to another bank.

Ok so fast forward to a few days ago. So I am at the settlement part of comp claim, I know I will be getting a few checks that will total $580k (over the next few months). So I call USAA and tell them I have a check coming the is $150k in a few days (got the check 2 hours later in mail). I call and explain that problems I had with the little two years ago. So I ask if there is any way I can find out how to deposit such a big check. At that time thought it would be one check (they sent 2 check total $150k). So I spoke with a very nice woman whom Swore to me that she there would be no problem. Put me on hold and came back and said OK you’re approved up to 150 K. BIG FAT lie. I explained to her before I hung up the phone I was not 100% sure I trusted what she was telling me and said I believe this will not work. But I tried anyway.

OK then I come home to find two checks in my mailbox. For the full amount so I do as I was instructed in call USAA back (keep in mind I just spoke to they only 2 hour early) I tell the new person I get on the phone the whole story and say on I have 2 checks but I was told by fist person that say long as the Checks are under $150k each no problems. So the new Representative me on hold and goes and talks to someone to get limited lifted. The representative comes back and says well can only deposit if it’s under $75k (this is not going to help one check is for $83k) so she now transfer me to someone else. OK after being bounced around 4 other people, (mind you I’m trying to put money in a bank), I get told that I have to mail the check to them but they refused to give me a point of contact they really want me to blindly mail them off. After I tell them I am not comfortable with that and I will not do that I want person to receive check. I even let them know that if they’re not willing to help me I will go to another bank and I will not come back. So needless to saying I got nowhere. I hung up.

OK I didn’t let it go in there I called back. This time between manager. After being on hold for a while over 10 minutes I get a gentleman and states he is a manager. I explain the whole thing to him. Still no help could not give me a straight answer about any of this process. I let him know that all this and consistency and trying to deposit checks does not ensure trust with their institution. Since they weren’t willing to help me I want to another bank one that was very happy to see those checks and to know more are coming.

Long story short USAA does not seem to have properly trained individuals, each time you call you will get a different story or a different explanation of how to do something. Not sure they even know what they are doing at this point!
Oh and let me recap a little bit when I insisted I wanted a person a point of contact to send check to for the deposit I was told that they do not give that unless you have $1 million in their bank. Are you kidding me I’m coming to you with what will be $580K in a few months and I don’t even rate getting the account manager of some time to help me.

They apparently have so many wealthy clients they don’t need us. We’re only poor dumb Vets we don’t count.

Be very careful with them you do business with them you better watch everything you do. Don’t assume that anyone you talk to truly knows what they’re doing.



Health Grade Components

FDIC Certificate #32188
Year Established1983
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.99%
Return on Equity - YTD10.38%
Annual Interest Income$1.07B
Assets and Liabilities
AssetsQ1 2019vs Q1 2018$86.62B$83.50B
LoansQ1 2019vs Q1 2018$45.49B$45.25B
DepositsQ1 2019vs Q1 2018$76.46B$73.98B
Equity CapitalQ1 2019vs Q1 2018$8.11B$7.36B
Loan Loss AllowanceQ1 2019vs Q1 2018$777.4MM$811.0MM
Unbacked Noncurrent LoansQ1 2019vs Q1 2018$380.6MM$371.5MM
Real Estate OwnedQ1 2019vs Q1 2018$1.8MM$2.6MM
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Always verify rates and promotions with the bank or credit union. We are not USAA Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

USAA Bank Savings Account Rates

1.42%*$1m*- USAA Performance First Savings
OTHER TIERS: 0.05% Up to $10k | 0.20% $10k - $25k | 0.25% $25k - $50k | 0.86% $50k - $100k | 1.02% $100k - $250k | 1.22% $250k - $500k | 1.32% $500k - $1m
0.15%*$10k*- USAA Savings
OTHER TIERS: 0.09% Up to $1k | 0.10% $1k - $10k
0.15%*$10k*-Youth Savings
OTHER TIERS: 0.09% Up to $1k | 0.10% $1k - $10k

USAA Bank Checking Account Rates

0.01%$1k-USAA Classic Checking
0.01%$1k-Youth Spending

USAA Bank CD Rates

2.71%$175k-5 Year CD - Super Jumbo
2.71%$175k-7 Year CD - Super Jumbo
2.66%$95k$175k5 Year CD - Jumbo
2.66%$95k$175k7 Year CD - Jumbo
2.58%$175k-3 Year CD - Super Jumbo
2.53%$1k$95k5 Year CD - Standard
2.53%$1k$95k7 Year CD - Standard
2.53%$95k$175k3 Year CD - Jumbo
2.49%$175k-4 Year CD - Super Jumbo
2.44%$95k$175k4 Year CD - Jumbo
2.40%$1k$95k3 Year CD - Standard
2.39%$1k$95k4 Year CD - Standard
2.39%$175k-2 Year CD - Super Jumbo
2.33%$95k$175k2 Year CD - Jumbo
2.32%$175k-18 Month CD - Super Jumbo
2.27%$95k$175k18 Month CD - Jumbo
2.22%$1k$95k18 Month CD - Standard
2.22%$1k$95k2 Year CD - Standard
2.22%$175k-1 Year CD - Super Jumbo
2.22%$175k-15 Month CD - Super Jumbo
2.17%$95k$175k1 Year CD - Jumbo
2.17%$95k$175k15 Month CD - Jumbo
2.10%$175k-30 Month CD - Super Jumbo
2.06%$1k$95k1 Year CD - Standard
2.06%$1k$95k15 Month CD - Standard
2.05%$95k$175k30 Month CD - Jumbo
2.00%$1k$95k30 Month CD - Standard
0.66%$95k$175k182 Day CD - Jumbo
0.66%$95k$175k7 Month CD - Jumbo
0.66%$95k$175k270 Day CD - Jumbo
0.66%$175k-182 Day CD - Super Jumbo
0.66%$175k-7 Month CD - Super Jumbo
0.66%$175k-270 Day CD - Super Jumbo
0.56%$1k$95k182 Day CD - Standard
0.56%$1k$95k7 Month CD - Standard
0.56%$1k$95k270 Day CD - Standard
0.46%$250-182 Day CD - Variable Rate
0.46%$250-1 Year CD - Variable Rate
0.45%$95k$175k150 Day CD - Jumbo
0.45%$175k-150 Day CD - Super Jumbo
0.40%$95k$175k120 Day CD - Jumbo
0.40%$175k-120 Day CD - Super Jumbo
0.35%$95k$175k91 Day CD - Jumbo
0.35%$175k-91 Day CD - Super Jumbo
0.25%$1k$95k91 Day CD - Standard
0.15%$95k$175k30 Day CD - Jumbo
0.15%$175k-30 Day CD - Super Jumbo

USAA Bank IRA Rates

2.71%$175k-5 Year IRA - Super Jumbo
2.71%$175k-7 Year IRA - Super Jumbo
2.66%$95k$175k5 Year IRA - Jumbo
2.66%$95k$175k7 Year IRA - Jumbo
2.58%$175k-3 Year IRA - Super Jumbo
2.53%$95k$175k3 Year IRA - Jumbo
2.53%$250$95k5 Year IRA - Standard
2.53%$250$95k7 Year IRA - Standard
2.49%$175k-4 Year IRA - Super Jumbo
2.44%$95k$175k4 Year IRA - Jumbo
2.40%$250$95k3 Year IRA - Standard
2.39%$175k-2 Year IRA - Super Jumbo
2.39%$250$95k4 Year IRA - Standard
2.33%$95k$175k2 Year IRA - Jumbo
2.22%$175k-1 Year IRA - Super Jumbo
2.22%$250$95k2 Year IRA - Standard
2.17%$95k$175k1 Year IRA - Jumbo
2.06%$250$95k1 Year IRA - Standard

USAA Bank is an Internet only bank and does not have branch locations. Its headquarters is located at 10750 Robert F McDermott Fwy - San Antonio, TX 78288

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.