Featured Savings Rates
Featured Accounts
USAA Bank

USAA Bank

Popular Accounts at this Bank

APYACCOUNT TYPEACCOUNT NAME
1.11%5-year CD5 Year CD - Super Jumbo
0.96%3-year CD3 Year CD - Super Jumbo
1.11%6+ Year CD7 Year CD - Super Jumbo

Overview / Commentary
800-531-8722
10750 Robert F McDermott Fwy
San Antonio, TX 78288

USAA Bank is the Texas-based banking component of the United States Automobile Association, a privately held financial services company offering an array of insurance, banking, investment, and lending products and services. The company’s target market and membership field is limited to members of the U.S. military and their immediate families. The company also has a history of superior credit and service ratings, in addition to its repeated recognitions by major publications for being one of the best companies to work for.

On its personal banking side, USAA Bank offers deposit and loan products to serve its members savings and lending needs. Checking, savings, Certificate of Deposit (CD) and IRA CD accounts are available, as well as auto, home, and personal loans. USAA’s checking accounts feature a free checking option that offers free mobile deposit, BillPay, funds transfers to and from any bank, and zero liability for unauthorized charges. The bank also has a secure checking account option that comes with a monthly fee in exchange for identity theft protection services and a World MasterCard debit card. The savings account offering has no monthly service fee and comes with a debit card that can be used at any ATM nationwide. Transaction fees garnered from non-USAA ATM partners are reimbursed up to a certain amount each month. The savings account also features free funds transfers and tiered interest rates that grow as the account balance reaches certain thresholds. Both the checking and savings account offerings come with USAA’s financial management software, MoneyManager, which helps track expenses and map out a budget.

Certificates of Deposit (CDs) and IRA CDs are also available and can be opened in term lengths ranging from 1 month to 7 years. CDs come in three forms: Variable, Adjustable Rate, and Fixed Rate, which allow for additional deposits, a one-time rate adjustment, and no additional deposits, respectively.

USAA Bank online banking provides a secure and versatile web-based system through which members can manage their deposit accounts, as well as other accounts they have with USAA. The Internet platform makes it easy to accomplish tasks like Bill Pay, mobile deposit, and funds transfers. USAA MoneyManager is the bank’s proprietary financial management system that gives members the ability to track their spending and budget. USAA’s mobile banking system consists of a mobile optimized website and mobile banking apps to make banking from a smartphone or tablet device easy and convenient.

USAA Bank was originally established as a federal savings bank with the FDIC in 1983 and is headquartered in San Antonio, Texas. The USAA group began after a group of Army officers insured one another when they could not obtain auto insurance due to their “high-risk” stereotype. Over 60 years later the banking component of the insurance company was started. USAA Bank serves its members through a limited number of financial service centers located across the country, as well as through online and telephone banking representatives.

Related Posts

View all posts from:

9/30/11 - USAA Won’t Charge Extra Fees For Debit Card
9/2/11 - USAA CD Rates Fall 10 Basis Points On 5-Year Super-Jumbo
7/8/11 - USAA Bank Announces the End of Its Debit Card Reward Program
7/7/11 - USAA Bank Ends Debit Card Rewards Program
6/15/11 - USAA Bank Offers Direct Check Deposits At UPS Stores
3/10/11 - Do Not Have To Be In Military To Open CD
1/28/11 - USAA Bank's Growth - Focus Only On The Military?
1/27/11 - Top Jumbo Mid-Term CD Rates at USAA Bank - Available Nationwide
9/24/10 - USAA Bank Cuts CD Rates Again
9/10/10 - USAA Bank's CD Rates Fall
8/24/10 - USAA Bank's Long-Term CD Rate Cuts
8/6/10 - USAA Bank Increases 7-Year CD Rates - Best 7-Year CD Rates in the Nation
8/3/10 - Consent For Early Withdrawal For CD From USAA Bank
8/2/10 - USAA Bank Is Missing From My Lists Here...
7/23/10 - Top Jumbo Long-Term CDs at USAA Bank - Available Nationwide
7/10/10 - Interesting Incident At USAA Bank
5/19/10 - Your Postingon May 1
3/10/10 - My Husbandjust Rolled Over An IRA With USAA
8/4/09 - Competitive CD Rates at USAA Federal Savings Bank - Nationally Available
4/22/09 - $100 Checking Account Bonus at USAA Bank - Nationally Available but Membership Restrictions
1/19/09 - 5.32% 7-Year CD at USAA Federal Savings Bank - Nationally Available but Membership Restrictions
2/5/07 - $150 Checking and Savings Account Promo at USAA
10/30/06 - High Yield Long-Term CDs at USAA Bank
5/18/06 - 5.71% Money Market Account for First 6 Months at USAA Bank
10/6/05 - Update on USAA Bank
9/10/05 - USAA Bank - The Willy Wonka of Banks

Reviews (179)

USAA-great bank

Posted by: Gerdaradl | 16 hours ago

I opened my first account with USAA when I was 20. I had just opened a local bank (Credit union) and still had a small bank in Kansas that my parents had access to and that they monitored for me. I didn't really like the credit union but had a auto loan through them. My military boss recommended I use USAA, especially since i was to be deployed soon. He knew I was having issues contacting my credit union and said USAA does all banking online or on the phone.

Originally my exhusband (married at 19-both of us were in the military) and I got our auto insurance and renters insurance through them. Then we added the savings, eventually 1 year later adding a checking.

Our savings was just a regular savings. Our checking account we ended up adding our military direct deposit to go into it.

I am since divorced, but still have a Checking/Savings as well as home owners insurance, auto insurance through USAA. I love how I can call no matter where I am at and have them deal with things. The only downfall I see is not having easy access to a concrete store. Sometimes I don't WANT to have to fax in a request or email something with my signature. The online requirement is great, but it also sucks if you have slow connections/or just don't feel like having to make sure your scanner/printer is working well.

Fee wise, I have zero issues with them. Account benefits wise-excellent!!!!! My insurances are VASTLY lower than other insurance types offerings just because I have a checking/savings account. I still have a Wells Fargo account that I deposit my second job paycheck into (direct deposit), and I have since closed my Credit Union and all but one account at the small personal bank in Kansas (parents can access that one), but its SUPER EASY to transfer funds.

They don't charge me for ATM fees up to a certain number of withdrawals. I don't even remember what that number is, I have never met that many atm withdrawals in a month. I think deposits into any atm are free.

I like USAA alot. the ONLY bad thing is that customer service people can sometimes be VERY bitchy. And when they are bitchy, they can cause you problems. Most times I have no issues, but sometimes thats when I wish I had a local branch to go to so I didn't have to play russian roulette with customer service people and "whos in a good mood today". Thankfully, asking for a manager usually resolves that issue. I get someone else who will just answer any questions or help me bank.

Excellent Banking Experience

I have used USAA for over 11 years, and have never felt inconvenienced by the lack of a physical banking location, however I have benefited by their advanced internet and app technology that I believe they have invested in rather than physical bank branches. Long before big name banks were offering the service, I was able to deposit checks from the convenience of my own home using a scanner, and as smart phones began to become more popular, I was able to deposit checks with my phone in a matter of minutes. Their website and app interface is easy to use, and when a representative is needed they are easy to access via a chat or phone call. You are greeted with a friendly customer service representative that treats you as a valued customer. Due in part to the reduced overhead by not offering physical locations, USAA has passed along their savings to me, the customer! I have virtually no fees in any of my USAA accounts, even ATM fees from other banks are refunded monthly!! A free financial advisor has helped me set up the best financial portfolio for me and my family, and transferring between the accounts and seeing my total portfolio is easy on their website and app. I wouldn't even consider using another banking institution.

USAA makes online banking convenient

Despite the maturation of the internet in various regards, online banking is still a throwback when it comes to user experience and ease of use. I have found my experiences with USAA's online banking to be quite different, and it's the little things that make this opinion. USAA has made it easy for me to manage both my personal and business bank accounts online without ever having to speak with anyone over the phone. What's more, the website is better laid out and has helpful features lacking on many other banking websites (such as an ever-present toolbar that displays the institution's routing number along with the number of whichever account I am servicing). The chat function actually works, and the response is usually very prompt and helpful.

USAA - Great online only banking

Posted by: LucDogg | Sep 4, 2017

I've been with USAA for over 8 years. I have banking, investments, and house/auto insurance with them. I really do not have any complaints. Their online portal and customer service are great! The ATM can be a challenge at times, since there are no physical locations in my area, but they reimburse up to a certain amount of transactions. Insurance premiums are average, I don't think they are as competitive as they used to be but I enjoy the experience and service so it's worth it in my opinion.

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Health

Health Grade Components

Overall
FDIC Certificate #32188
Year Established1983
Employees7295
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.02%
Return on Equity - YTD11.87%
Annual Interest Income$1.77B
Assets and Liabilities
AssetsQ2 2017vs Q2 2016$80.56B$75.54B
LoansQ2 2017vs Q2 2016$46.82B$46.31B
DepositsQ2 2017vs Q2 2016$72.00B$67.61B
Equity CapitalQ2 2017vs Q2 2016$7.04B$6.60B
Loan Loss AllowanceQ2 2017vs Q2 2016$872.3MM$789.8MM
Unbacked Noncurrent LoansQ2 2017vs Q2 2016$392.4MM$399.3MM
Real Estate OwnedQ2 2017vs Q2 2016$1.9MM$4.3MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

USAA Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*$50k*-USAA Performance First Savings
OTHER TIERS: 0.05% Up to $10k | 0.20% $10k - $25k | 0.25% $25k - $50k
0.15%*$10k*-USAA Savings
OTHER TIERS: 0.05% Up to $5k | 0.10% $5k - $10k

USAA Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.01%$1k-USAA Classic Checking
0.01%$1k-Youth Spending

USAA Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.11%$95k$175k5 Year CD - Jumbo
1.11%$95k$175k7 Year CD - Jumbo
1.11%$175k-5 Year CD - Super Jumbo
1.11%$175k-7 Year CD - Super Jumbo
1.06%$1k$95k5 Year CD - Standard
1.06%$1k$95k7 Year CD - Standard
1.00%$95k$175k4 Year CD - Jumbo
1.00%$175k-4 Year CD - Super Jumbo
0.96%$95k$175k3 Year CD - Jumbo
0.96%$175k-3 Year CD - Super Jumbo
0.95%$1k$95k4 Year CD - Standard
0.91%$1k$95k3 Year CD - Standard
0.90%$95k$175k30 Month CD - Jumbo
0.90%$175k-30 Month CD - Super Jumbo
0.86%$95k$175k2 Year CD - Jumbo
0.86%$175k-2 Year CD - Super Jumbo
0.85%$1k$95k30 Month CD - Standard
0.81%$1k$95k2 Year CD - Standard
0.81%$95k$175k18 Month CD - Jumbo
0.81%$175k-18 Month CD - Super Jumbo
0.76%$1k$95k18 Month CD - Standard
0.76%$95k$175k1 Year CD - Jumbo
0.76%$95k$175k15 Month CD - Jumbo
0.76%$175k-1 Year CD - Super Jumbo
0.76%$175k-15 Month CD - Super Jumbo
0.71%$1k$95k1 Year CD - Standard
0.71%$1k$95k15 Month CD - Standard
0.71%$95k$175k270 Day CD - Jumbo
0.71%$175k-270 Day CD - Super Jumbo
0.66%$1k$95k270 Day CD - Standard
0.61%$95k$175k182 Day CD - Jumbo
0.61%$95k$175k7 Month CD - Jumbo
0.61%$175k-182 Day CD - Super Jumbo
0.61%$175k-7 Month CD - Super Jumbo
0.56%$1k$95k182 Day CD - Standard
0.56%$1k$95k7 Month CD - Standard
0.50%$95k$175k150 Day CD - Jumbo
0.50%$175k-150 Day CD - Super Jumbo
0.48%$95k$175k5 Year CD - Jumbo Adjustable Rate
0.48%$175k-5 Year CD - Super Jumbo Adjustable Rate
0.48%$95k$175k7 Year CD - Jumbo Adjustable Rate
0.48%$175k-7 Year CD - Super Jumbo Adjustable Rate
0.46%$250-182 Day CD - Variable Rate
0.46%$250-1 Year CD - Variable Rate
0.45%$95k$175k120 Day CD - Jumbo
0.45%$175k-120 Day CD - Super Jumbo
0.43%$1k$95k5 Year CD - Standard Adjustable Rate
0.43%$1k$95k7 Year CD - Standard Adjustable Rate
0.36%$95k$175k4 Year CD - Jumbo Adjustable Rate
0.36%$175k-4 Year CD - Super Jumbo Adjustable Rate
0.35%$95k$175k91 Day CD - Jumbo
0.35%$175k-91 Day CD - Super Jumbo
0.31%$1k$95k4 Year CD - Standard Adjustable Rate
0.30%$1k$95k91 Day CD - Standard
0.22%$95k$175k30 Day CD - Jumbo
0.22%$175k-30 Day CD - Super Jumbo
0.17%$95k$175k3 Year CD - Jumbo Adjustable Rate
0.17%$175k-3 Year CD - Super Jumbo Adjustable Rate
0.12%$1k$95k3 Year CD - Standard Adjustable Rate

USAA Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.11%$95k$175k5 Year IRA - Jumbo
1.11%$175k-5 Year IRA - Super Jumbo
1.11%$95k$175k7 Year IRA - Jumbo
1.11%$175k-7 Year IRA - Super Jumbo
1.06%$250$95k5 Year IRA - Standard
1.06%$250$95k7 Year IRA - Standard
1.00%$95k$175k4 Year IRA - Jumbo
1.00%$175k-4 Year IRA - Super Jumbo
0.96%$95k$175k3 Year IRA - Jumbo
0.96%$175k-3 Year IRA - Super Jumbo
0.95%$250$95k4 Year IRA - Standard
0.91%$250$95k3 Year IRA - Standard
0.86%$95k$175k2 Year IRA - Jumbo
0.86%$175k-2 Year IRA - Super Jumbo
0.81%$250$95k2 Year IRA - Standard
0.76%$95k$175k1 Year IRA - Jumbo
0.76%$175k-1 Year IRA - Super Jumbo
0.71%$250$95k1 Year IRA - Standard
Locations

USAA Bank is an Internet only bank and does not have branch locations. Its headquarters is located at 10750 Robert F McDermott Fwy - San Antonio, TX 78288