USAA Bank


Overview / Commentary
800-531-8722
9800 Fredericksburg Road
San Antonio, TX 78288

Written by Ali Cybulski | Published on 12/13/2024

USAA Federal Savings Bank provides banking products and services exclusively to current and former military members and their families. You must meet eligibility requirements to join USAA (United Services Automobile Association) and open an account at the bank.

If eligible, membership is free, and you can access USAA’s array of banking products, including checking, savings and youth accounts, as well as certificates of deposit (CDs).

The USAA Classic Checking account requires a $25 minimum opening deposit, but new recruits are exempt. Access over 100,000 fee-free ATMs or get up to $10 in ATM fees refunded each statement cycle for out-of-network transactions. There are no monthly service fees, and you’ll get early access to your paycheck with direct deposit.

If your daily balance in the USAA Classic Checking account is at least $1,000, you’ll earn an annual percentage yield (APY) of 0.01%; the rate is variable, meaning it can change anytime. The same applies to Youth Spending, USAA’s checking account for users under 18. A parent or legal guardian needs to open the account with a $25 minimum deposit.

This checking account has no monthly service or overdraft fees, and it includes debit card and ATM access for kids. Handy features include parental controls to transfer money, check balances and receive account alerts for low balances or large withdrawals. When your child turns 13, you can customize their access to online services and the USAA mobile app.

USAA offers three savings account options, including a youth account. The USAA Savings account requires a $25 minimum opening deposit and pays a 0.01% APY. The USAA Performance First Savings account requires a much higher $1,000 initial deposit and offers a tiered APY ranging from 0.01% to 1.10% as your balance grows.

Both accounts have no monthly service fees and include free savings and budgeting tools. You can request an ATM card to withdraw cash from your savings account.

The USAA Youth Savings account requires a $25 minimum opening deposit and pays a variable APY of 0.01%. The account charges no monthly service fee and offers the same parental controls and online access limits as the youth checking account.

For higher fixed rates, explore USAA’s selection of CDs available in standard, jumbo and super jumbo types with terms ranging from 30 days to 7 years.

Current promotions include three fixed-rate CDs: a 270-day term with a 2.25% APY; a 1-year term with a 2.05% APY; and a 15-month term with a 1.95% APY.

Other APYs for standard fixed-rate CDs range from 0.05% to 2.50%, depending on the term. The minimum deposit for a standard fixed-rate CD is $1,000.

To manage your accounts on the go, use the well-rated USAA mobile app to transfer money, pay bills and send funds via Zelle.

For banking-related questions, ask virtual agents — artificial intelligence-powered agents similar to chatbots — for help anytime or contact USAA at 800-531-8722. If you have a branch nearby, you can visit one, but USAA has only four locations.

USAA pros and cons

Pros:
• No monthly service fees on checking and savings accounts
• Large, free nationwide network of ATMs
• Wide range of CD terms

Cons:
• Low rates on savings accounts and CDs
• Limited access to branches
• Military ties required for USAA membership

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The Best Bank There Is!

Posted by: |

I have been banking at USAA since I’ve been 16 years old and have had many products through them. Currently I have two credit cards, checking, savings, personal loan, renters insurance, and car insurance. I never plan on switching my primary bank as USAA has always treated me well. Customer service-wise, they have always been available and helpful to the various needs I've had. They take their time and have helped me learn how to balance my finances and what the benefits of different products are. The website and app have had various upgrades throughout the years that have made banking and reviewing my accounts easier. I have never stepped foot in a physical USAA bank and don’t live anywhere near one, but the no-ATM fees have made this variable insignificant.

The only problems I've had with USAA was the turnaround on a claim/car repairs when my vehicle was stolen. There was a huge increase in auto theft in my area, and my auto repair shop told me that many vehicles waiting in his shop were insured by USAA. The price of my insurance is a lot lower than other competitors, so I decided to stay with USAA despite this poor experience. The other area where USAA may not be "the best" is for savings accounts, their interest rates are not competitive. I have a savings account at USAA for the purposes of overdraft protection and instant transfer, but in terms of high-yield savings I have an account elsewhere (BMO Alto).

Overall, I’ve heard various horror stories about banks from friends and family members. I’m grateful to have never experienced any significant or ongoing difficulties in the 10+ years I have been utilizing USAA. I don’t plan on switching ever and I highly recommend them.

Banking And Insurance

Posted by: |

I love USAA for car insurance and checking account. However, they are not competitive with their savings and certificate of deposits. I have been with them for over thirty years and will remain loyal, I recently have transferred a vast majority of my liquid assets to higher yielding accounts at other more competitive institutions. USAA’s website and App are wonderful.

Brian Pettenger

Say No To USAA

Posted by: |

Dont go there. Payroll check with 2 years of deposit history from same bank and being a member for 15 years, was held for a 10 day hold. Account wasnt negative either. Called 3 days after deposited on Veterans Day and was told check cleared, but they won't release the fund till the 10 days hold is up... this was the second call i made too. The first was 3 days prior when i cashed the check, which i was promised a call back that NEVER CAME. I Had obligations and this has set me back considerably. Even after telling me the check cleared and its veteran's day, they wouldnt let me have access to my funds. Ty usaa, for scewing us vets again. They really need to change some policies around.

NAVY FED said they would never hold it that long... just a heads up on the differences

UPDATE: Called me right after this review and called me a liar about them saying my check cleared yesterday even though I recorded the conversation due to memory problems from my tbi. Its on the recording you liars...

CUSTOMER SERVICE HAS IMPROVED

Posted by: |

After a period of poor customer service, things have gotten better... with the exception of the security department. Security didn't like one of my transactions and locked my account without notifying me. Customer service was unable to tell me what caused the shut-down. I didn't have access to my checking account for nearly two weeks. No one even bothered to notify me when the account was unlocked. When I called for the 5th, or so time, the rep noticed that it had been unlocked.

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Health

Health Grade Components

Overall
FDIC Certificate #32188
Year Established1983
Employees14205
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.08%
Return on Equity - YTD2.05%
Annual Interest Income$4.17B
Assets and Liabilities
AssetsQ3 2024vs Q3 2023$110.3B$109.4B
LoansQ3 2024vs Q3 2023$42.98B$42.52B
DepositsQ3 2024vs Q3 2023$95.41B$97.16B
Equity CapitalQ3 2024vs Q3 2023$4.37B$3.1B
Loan Loss AllowanceQ3 2024vs Q3 2023$1.66B$1.49B
Unbacked Noncurrent LoansQ3 2024vs Q3 2023$334MM$263MM
Real Estate OwnedQ3 2024vs Q3 2023$0$1,000K
Rates
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Always verify rates and promotions with the bank or credit union. We are not USAA Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

USAA Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.10%*$500k*- USAA Performance First Savings
OTHER TIERS: 0.01% $0 - $50k | 0.50% $50k - $100k | 0.60% $100k - $250k | 0.70% $250k - $500k
0.01%$0- USAA Savings
0.01%$0-Youth Savings

USAA Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.25%$1k$95k182 Day CD - Standard
2.25%$95k$175k182 Day CD - Jumbo
2.25%$175k-182 Day CD - Super Jumbo
2.00%$1k$95k270 Day CD - Standard
2.00%$95k$175k270 Day CD - Jumbo
2.00%$175k-270 Day CD - Super Jumbo
1.80%$1k$95k1 Year CD - Standard
1.80%$95k$175k1 Year CD - Jumbo
1.80%$175k-1 Year CD - Super Jumbo
1.70%$1k$95k15 Month CD - Standard
1.70%$95k$175k15 Month CD - Jumbo
1.70%$175k-15 Month CD - Super Jumbo
1.65%$1k$95k18 Month CD - Standard
1.65%$95k$175k18 Month CD - Jumbo
1.65%$175k-18 Month CD - Super Jumbo
1.40%$1k$95k2 Year CD - Standard
1.40%$95k$175k2 Year CD - Jumbo
1.40%$175k-2 Year CD - Super Jumbo
1.30%$1k$95k30 Month CD - Standard
1.30%$1k$95k3 Year CD - Standard
1.30%$95k$175k30 Month CD - Jumbo
1.30%$95k$175k3 Year CD - Jumbo
1.30%$175k-30 Month CD - Super Jumbo
1.30%$175k-3 Year CD - Super Jumbo
1.25%$1k$95k4 Year CD - Standard
1.25%$1k$95k5 Year CD - Standard
1.25%$1k$95k7 Year CD - Standard
1.25%$95k$175k4 Year CD - Jumbo
1.25%$95k$175k5 Year CD - Jumbo
1.25%$95k$175k7 Year CD - Jumbo
1.25%$175k-4 Year CD - Super Jumbo
1.25%$175k-5 Year CD - Super Jumbo
1.25%$175k-7 Year CD - Super Jumbo
0.05%$1k$95k91 Day CD - Standard
0.05%$1k$95k7 Month CD - Standard
0.05%$95k$175k30 Day CD - Jumbo
0.05%$95k$175k91 Day CD - Jumbo
0.05%$95k$175k120 Day CD - Jumbo
0.05%$95k$175k150 Day CD - Jumbo
0.05%$95k$175k7 Month CD - Jumbo
0.05%$175k-30 Day CD - Super Jumbo
0.05%$175k-91 Day CD - Super Jumbo
0.05%$175k-120 Day CD - Super Jumbo
0.05%$175k-150 Day CD - Super Jumbo
0.05%$175k-7 Month CD - Super Jumbo
0.01%$95k$175k3 Year CD - Jumbo Adjustable Rate
0.01%$1k$95k3 Year CD - Standard Adjustable Rate
0.01%$175k-3 Year CD - Super Jumbo Adjustable Rate
0.01%$95k$175k4 Year CD - Jumbo Adjustable Rate
0.01%$1k$95k4 Year CD - Standard Adjustable Rate
0.01%$175k-4 Year CD - Super Jumbo Adjustable Rate
0.01%$95k$175k5 Year CD - Jumbo Adjustable Rate
0.01%$1k$95k5 Year CD - Standard Adjustable Rate
0.01%$175k-5 Year CD - Super Jumbo Adjustable Rate
0.01%$95k$175k7 Year CD - Jumbo Adjustable Rate
0.01%$1k$95k7 Year CD - Standard Adjustable Rate
0.01%$175k-7 Year CD - Super Jumbo Adjustable Rate
0.01%$250-182 Day CD - Variable Rate
0.01%$250-1 Year CD - Variable Rate
Locations

USAA Bank is an Internet only bank and does not have branch locations. Its headquarters is located at 9800 Fredericksburg Road - San Antonio, TX 78288

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.