Vantage Credit Union is headquartered in Bridgeton and is the 3rd largest credit union in the state of Missouri. It is also the 323rd largest credit union in the nation. It was established in 1957 and as of December of 2015, it had grown to 285 employees and 107,155 members at 15 locations. Vantage Credit Union has a B+ health rating.
People who live or work in Missouri: Franklin, Jefferson, St. Charles, St. Louis, St. Louis City, or Warren Illinois: Madison or St. Clair. - See Details
After banking with Bank of America for over two years I ended up switching to Vantage Credit Union due to poor customer service at Bank of America. Thankfully Vantage Credit Union has been great. Their website is responsive and easy to navigate. I pay my credit card bill every month from their website without any issues. It's always easy for me to transfer money from my savings account to checking. Anytime I've needed customer support Vantage Credit Union has solved my issues in a timely manner. When I need to deposit a check I simply go through their drive-thru for a quick deposit, there is never a line longer than one or two cars. Their banking fees are also incredibly reasonable, if I withdraw money from a VCU ATM there isn't a fee. I also have over-draft protection on my checking account that has actually saved me money when I a company overcharged my checking account. I would rather be a part of a smaller credit union that actually cares about each of their customers than a big bank that feels like they can ignore their smaller customers. I will continue to bank with Vantage Credit Union as long as they keep up their friendly customer service and keep their website easy to navigate.
Vantage is not one of the best credit unions to work with although they appear to offer the same dealings as other credit unions. Their customer service leaves a lot to be desired as the tellers can often be very rude and demeaning. Although it is understandable that a lot of volume does go through this bank, they are beginning to charge service fees for a lot of services that used to be free, and this is putting them on the same platform as a bank rather than a credit union. Their loan products are sub par, the products they offer are becoming more outdated, although they are attempting to keep with the times, and I do not like the numerous restrictions that are on the account options that they offer.
I have been a member of this credit union for a number of years, although they have ceased to serve a purpose for me in more recent times. While they do offer the same products that other credit unions offer, their customer service is lacking, and the representatives at the branches are not always the nicest of people. One tends to feel ignored when coming into the branch, and the friendliness of the company leaves a lot to be desired.
They prey on their customers mistakes. I got hit with almost $300 in fees. My account went in to overdraft and I was late on the payment. They sent me a notice via SNAIL MAIL with threats that arrive to my house 3 days AFTER they already took action and gave me no ability to correct the issue. Their choice of action was to "suspend my overdraft protection" and letting my account incur more and more fees (just under $300 worth)... If they were worried that I wasn't going to "make good" on $10.00.... why on earth would they purposely disable my overdraft protection causing me to owe them almost $300 now. Simple.. GREED, I paid the fee after a long debate with them when they refused to refund any of their excessive fees back to me. I closed my accounts, cashed out my CD's and moved my business to elsewhere and I have absolutely 0 issues there and never had any fees whatsoever. They even have awesome tools and notifications to help you avoid fees... they believe it earning money by HELPING people and providing services to people. Vantage seems to make their money on fees rather than services. I would suggest that you look at all banking options before choosing this one, Good luck!
worst bank ever!!!!! warning .... got a car loan from them they charged me a hi risk insurance policy be cause i did not show proof of insurance right away. $$$$600 after my insurance company called them and explained that there was no gap in my insurance they said it was too late and made me still pay. so i decided to refinance with a better bank and now they are making me jump through all kinda hoops to get a pay off and copy of title. they just put you on hold or when you get some one on the phone they tell you that they cant send it or some crap. i would like to mention how i got stuck with them in the first place, i bought a car from frank Leta Acura and they wouldn't use the bank i recommend . almost 8% interest on a used car when i have 780 credit???? i recommend Scott credit union 2.3% interest on same car... also the people at vantage are non educated on there policy and the law... warning don't get involved with them.. thanks scott .
|Return on Assets - YTD||0.04%|
|Return on Equity - YTD||0.47%|
|Annual Interest Income||$31.5MM|
|Assets and Liabilities|
|Assets||Q4 2015vs Q4 2014||$782.3MM$735.7MM|
|Loans||Q4 2015vs Q4 2014||$577.2MM$582.9MM|
|Deposits||Q4 2015vs Q4 2014||$702.7MM$655.4MM|
|Equity Capital||Q4 2015vs Q4 2014||$59.2MM$59.4MM|
|Loan Loss Allowance||Q4 2015vs Q4 2014||$5.5MM$5.6MM|
|Unbacked Noncurrent Loans||Q4 2015vs Q4 2014||$5.0MM$4.8MM|
|Real Estate Owned||Q4 2015vs Q4 2014||$0$82.00K|
Rates for Vantage Credit Union are currently being reviewed.