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Vantage West Credit Union

Popular Accounts at this Credit Union

2.00%Reward CheckingRewards Plus Checking - Qualifying
1.85%5-year CD60 Month Share Certificate
1.05%1-year CD10 Month eShare Certificate

Overview / Commentary
2480 N Arcadia Ave
Tucson, AZ 85712-5735

Vantage West Credit Union is headquartered in Tucson and is the 3rd largest credit union in the state of Arizona. It is also the 134th largest credit union in the nation. It was established in 1955 and as of June of 2017, it had grown to 458 employees and 147,667 members at 18 locations. Vantage West Credit Union's money market rates are 2X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Vantage West Credit Union is open to the following:: (1) those who live, work, volunteer, attend school or worship in Pima, Pinal, Cochise, or Maricopa Counties in Arizona, in Gila River Indian Community Reservation, or in Arizona’s “Copper Basin” Area; (2) active or retired military or civilian personnel of the United States Armed Forces who are stationed (or training) at/near Davis-Monthan Air Force Base and other parts of southern Arizona.
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Love the customer service

I've been with vantage west for about 3 years now and probably will be for years to come. The products and pricing are really good and they recently started adding things like discounts on car insurance for being a member. The people are always really nice and my husband and I really like the credit card that we have through them. My only real complaint is that the mobile app is slow to update and on sunday it removes all the previous cleared/clearing. So it makes seeing where we are financially on the go a pain. Oh and they use to have coinstar type machine in the bank that was free for members but they took it out, I really liked it but it's not a big deal.

IRA Rates High And NCUA Coverage Means Preservation Of Capital.

I found their IRA rates for Premium Share accounts to be very attractive. My wife had been a customer for over 25 years. I met with a VantageWest customer service rep to set up the transfer of an existing traditional IRA from another financial institution. Only time will tell if their service is good; however, the experience was professional. The rep was highly competent and their webite appears to be good and very easily navigated. I plan to have my wife move her traditional IRA from another financial institution at the earliest next convenience. So, to that extent, I recommend AdvantageWest. Their business longevity speaks for itself. 

Horrible Bank

STAY AWAY!!!!!!!!

i never asked to be a part of this bank, was placed into it from a car dealer, thought i'd give them a try though....
customer service is less than sub-par, if you're new, might as well have your statement infront of you, if they sent your statement to the wrong house, IT IS HELL to get them to update it, let alone get access to your online account to make the changes yourself - they do not provide any help over the phone, you have to pay for help over the phone.

hidden fees behind every door - even disputes. like how can i dispute a charge i didn't make for $20, and VW expects me to pay $25 to start the dispute????? WTF? i've had other CC companies that have never mentioned any additional cost to start a dispute, unless it backfired, not upfront to just say they're making a dispute. not to mention, you HAVE to go into one of their inconveinent locations to start the process. as i said before, i was placed here unintentionally by a stupid car dealer and my experience with them has been horrendous.

cutting my losses, refinancing to a more reknowned bank that actually cares & treats their customers professionally, without the hidden agenda fees

Beware Of Vantage West CU, Save Yourself

Posted by: sherhino | Jun 21, 2016

I have been a customer for 16 yrs and I continue to complain, but now I am finally closing my acct. This bank sucks! The computer banking makes you go in and get a password from email or text every single time I log in, so frustrating. It takes 3-5 days to deposit a check, I deposited a ck. for 2900.00 and they held the check for 4 days and OD my acct, for 96.00 by holding some small charges, 15.00 and 6.00 and withdrawing a 600.00 amt. then od all three items, then releasing the checks all within hours, and they didnt' even care. I never OD my acct but the ck. was from BofA, I should have just went down the street and cashed it the same day. The tellers are stupid and they act like your robbing the place everytime you go in there, save yourself a hassle and go to a real bank.



Health Grade Components

NCUA #68558
Year Chartered1955
Primary Regulator
Profit Margin
Return on Assets - YTD1.05%
Return on Equity - YTD9.12%
Annual Interest Income$38.7MM
Assets and Liabilities
AssetsQ2 2017vs Q2 2016$1.82B$1.61B
LoansQ2 2017vs Q2 2016$1.59B$1.49B
DepositsQ2 2017vs Q2 2016$1.51B$1.40B
Equity CapitalQ2 2017vs Q2 2016$206.1MM$189.0MM
Loan Loss AllowanceQ2 2017vs Q2 2016$15.4MM$16.2MM
Unbacked Noncurrent LoansQ2 2017vs Q2 2016$9.3MM$10.0MM
Real Estate OwnedQ2 2017vs Q2 2016$2.6MM$2.7MM
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Vantage West Credit Union Savings Account Rates

1.25%*$125k*-Premium Shares IRA
OTHER TIERS: 0.60% $50 - $500 | 1.10% $500 - $25k | 1.15% $25k - $75k | 1.20% $75k - $125k
1.00%*-$1kSuper Saver Club for Kids
OTHER TIERS: 0.10% $1k+
0.20%*$125k*-Premium Share Savings
OTHER TIERS: 0.01% $500 - $10k | 0.15% $10k - $125k
0.20%*$125k*-Business Premium Share
OTHER TIERS: 0.01% $500 - $10k | 0.15% $10k - $125k
0.10%*$5k*-Regular Savings
OTHER TIERS: 0.05% Up to $5k
0.10%*$5k*-Business Regular Share
OTHER TIERS: 0.05% Up to $5k

Vantage West Credit Union Money Market Rates

1.00%*$125k*-High Yield Money Market Account
OTHER TIERS: 0.01% $500 - $10k | 0.05% $10k - $100k | 0.50% $100k - $125k
1.00%*$250k*-Business High Yield Money Market
OTHER TIERS: 0.01% $500 - $10k | 0.05% $10k - $100k | 0.50% $100k - $250k

Vantage West Credit Union Checking Account Rates

2.00%$3k$5kRewards Plus Checking - Qualifying
0.10%--Business Premier Checking
0.05%--Business Select Checking
0.05%--Business Community Checking

Vantage West Credit Union CD Rates

1.85%$1k-60 Month Share Certificate
1.85%$1k-Business 60 Month Share Certificate
1.60%$1k-48 Month Share Certificate
1.60%$1k-Business 48 Month Share Certificate
1.55%$1k-36 Month Share Certificate
1.55%$1k-Business 36 Months Share Certificate
1.50%$1k-24 Month Share Certificate
1.50%$1k-Business 24 Month Share Certificate
1.40%$1k-18 Month Jump-Up Share Certificate
1.40%$1k-Business 24 Month Jump-Up Share Certificate
1.40%$1k-Business 36 Month Jump-up Share Certificate
1.40%$1k-15 Month eShare Certificate
1.10%$1k-18 Month Share Certificate
1.10%$1k-Business 18 Month Share Certificate
1.05%$1k-12 Month Share Certificate
1.05%$1k-10 Month eShare Certificate
1.05%$1k-Business 12 Month Share Certificate
1.05%$1k-18 Month Jump-Up Share Certificate - In Branch Only
1.00%$1k-6 Month Share Certificate
1.00%$1k-Business 6 Month Share Certificate
0.05%$1k-36 Month Jump-up Share Certificate
0.01%$1k-24 Month Jump-Up Share Certificate

Vantage West Credit Union IRA Rates

1.87%$1k-3 Year Share Certificate IRA
1.17%$1k-18 Month Share Certificate IRA