Virtual Bank

Deposits held and insured by IBERIABANK

Overview / Commentary
1111 Brickell Avenue
Miami, FL 33131
Deposits held and insured by IBERIABANK

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If The High Rate Only For The 1St Year

Posted by: henryr | May 9, 2019

If the high rate only for the 1st year

Poor Service And Options

Posted by: EricJ | May 10, 2018

I'm being generous about the 3 stars. Have had a CD here since 2015, rates were decent then. They would mail a statement every quarter although at least once I did not get it.

So trying to be patient and always balancing my numerous accounts at various banks I waited until today (5-10-18) to log in to see if I could get the info. I clicked the link to go to statements but got an error message (just some numbers). Tried this a couple times and then gave up and called.

Apparently they were bought by another bank and no longer have statements mailed or online, you have to go to transactions to get the info. I never received any info in mail or online about this.

Seems when banks make changes like this they should be required to notify you... poor management and not very good customer service, no more CDs here. I like to feel when I have thousands invested somewhere that they know what they are doing and keep me informed.

Good Until I Wanted To Withdraw

I got a multi-year CD at VirtualBank because they were offering a great interest rate. Until my CD matured, there were no problems. Two big problems came up then: (1) The bank was not accessible via internet or phone on the day my CD matured (a business day!), and (2) my money could ONLY be withdrawn via snail-mailed check. Given that mail delivery is dicey where I lived, you can imagine why I might object to that, but there was no other choice. I would not use VirtualBank again.

Top-Tier Rate, But ...

Attractive promotional rate with one-year guarantee, but that's about it. Spartan website, not up to the competition, unpredictably inaccessible. Primitive e-messaging system accepts sent messages, but doesn't retain them. Doesn't matter actually since so far all ignored. CSR's willing, but information often unreliable. No weekend telephone support. Quick ACH, then annoying 3-day hold.

Uncomfortable, moving on.



Data as of Q3 2019

Data displayed below is for insuring bank: IBERIABANK
Learn why bank health matters

Health Grade Components

FDIC Certificate #28100
Year Established1887
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.3%
Return on Equity - YTD9.94%
Annual Interest Income$995.2MM
Assets and Liabilities
AssetsQ3 2019vs Q3 2018$31.65B$30.03B
LoansQ3 2019vs Q3 2018$23.79B$22.25B
DepositsQ3 2019vs Q3 2018$25.17B$23.32B
Equity CapitalQ3 2019vs Q3 2018$4.17B$3.90B
Loan Loss AllowanceQ3 2019vs Q3 2018$146.2MM$137.0MM
Unbacked Noncurrent LoansQ3 2019vs Q3 2018$153.6MM$152.1MM
Real Estate OwnedQ3 2019vs Q3 2018$27.1MM$32.4MM
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Always verify rates and promotions with the bank or credit union. We are not Virtual Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Virtual Bank Money Market Rates

1.87%$100-eMoney Market Special

Virtual Bank CD Rates

1.95%$10k-60 Month eCD
1.90%$10k-36 Month eCD
1.85%$10k-12 Month eCD
1.85%$10k-18 Month eCD
1.85%$10k-24 Month eCD
1.79%$10k-48 Month eCD
1.75%$10k-6 Month eCD
1.75%$10k-9 Month eCD
1.51%$10k-1 Month eCD
1.51%$10k-2 Month eCD
1.51%$10k-3 Month eCD

Virtual Bank is an Internet only bank and does not have branch locations. Its headquarters is located at 1111 Brickell Avenue - Miami, FL 33131

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.