Volunteer State Bank is headquartered in PORTLAND and is the 27th largest bank in the state of Tennessee. It is also the 948th largest bank in the nation. It was established in 1977 and as of March of 2023, it had grown to 138 employees at 14 locations. Volunteer State Bank's CD rates are 4X the national average, and it boasts an A+ health rating.
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Great Bank - But Refuses To Get With The Times
They refuse to get Apple Pay. It’s like having a bank that is run by your grandpa who is afraid of technology. It’s 2018 and I’m the only one of my friends that can’t pay from their phone cause I have a bank that won’t get the service. If they’d just do that they’d be an overall great bank.
TERRIBLE Experience With This Bank
We are a high deposit customer and while the people here are GREAT, the service is not. Their app crashes often. One minute they say you can use debit card on/off features, then it doesn't work. We rarely have to chargeback something and one time we do, they are very, very mean about it not working to the best interest of the customer. Its sad really.
Health Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 22451 |
| Year Established | 1977 |
| Employees | 138 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.32% |
| Return on Equity - YTD | 10.15% |
| Annual Interest Income | $11.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2023vs Q1 2022 | $1.05B$1.00B |
| Loans | Q1 2023vs Q1 2022 | $670.7MM$624.6MM |
| Deposits | Q1 2023vs Q1 2022 | $893.1MM$864.5MM |
| Equity Capital | Q1 2023vs Q1 2022 | $141.3MM$133.4MM |
| Loan Loss Allowance | Q1 2023vs Q1 2022 | $7.7MM$6.8MM |
| Unbacked Noncurrent Loans | Q1 2023vs Q1 2022 | $349.00K$0 |
| Real Estate Owned | Q1 2023vs Q1 2022 | $0$0 |
