Wilson Bank and Trust is headquartered in LEBANON and is the 5th largest bank in the state of Tennessee. It is also the 289th largest bank in the nation. It was established in 1987 and as of June of 2023, it had grown to 579 employees at 31 locations. Wilson Bank and Trust has an A health rating.
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Church Banking
Banking at Wilson Bank is not a bank I chose. When I became financial secretary at our church, that is the bank they were using and we did not want to change. I did set up online banking for the church and also set up bill pay. All of these services are very simple to use and save a lot of time when doing bankig business. After seeing the service Wilson Bank gives, my husband and I set up an appointment with a financial advisor at one of their locations and have used her for several years. We are very pleased with all the services they offer.
Best Local Bank You Will Find
What can I say about Wilson Bank and Trust other than it is the best local bank you will ever find. They go out of way to make sure you are viewed as a person, not just an account number. Recently, we had some work done on the house. My grandmother accidentally messed up the check so it couldn't be cashed. One of the tellers drove to house personally with a correct check so there would be no issues. Now that is personal service. Also, with their rewards banking, they actually pay you for using their checking services, whereas so many other banks want to charge you. It is nice to get a little reward at the end of the money for spending and using your own money. I cannot say enough good things about this bank.
The great local bank
Wilson Bank and Trust is far away the best bank I have ever had the pleasure of dealing with. Whenever I go in, they know my name, they anticipate my needs, and do it all with a smile. Recently we had to have some work done on the house. For some reason, the check that was written was some trouble with and that wouldn't clear with the receiving bank. My grandmother (who can not currently drive) wrote a check out. A representative from the bank drove out to our house to pick up the check and make sure everything was covered as needed. Mrs. Sheila made sure this was taken care of and even apologized for the confusion and problems, which they had absolutely no fault in! This is what I call going above and beyond the call of duty. Actions like this are why I will always do my banking with Wilson Bank and Trust when I can.
Don’T Do It!
I’ve been banking with Wilson’s for years. I haven’t met any problems until I met Amber at the Lebanon location. Every time over the few occasions I would visit every few months, Amber possessed terribly rude customer service skills and never truly helped me. I would have to seek guidance from the other employees I knew were experienced. However, now I’ve only been able to deal with Amber and I don’t like being rude but let’s just say she is the one and only reason I’m leaving Wilson’s. I would advise to avoid the location she works at because you won’t get the help you’re looking for.
Fraud And Problem With Services Offered To Customers
I was scammed by a company posing as a Business. This scammers first tried Capital One they held the check for 14 days. Wilson Bank and trust allowed forged signatures to go through Mobile Checking. The signatures were blocked printing and it cost me 4,000 dollars. They don't have fraud department. A couple weeks later they changed their policy, however the accept no responsibility on this matter, you should have to take responsibility for your action. This company called a person twice and spoke to them and they are not on account violating my security rights on the account. Wilson Bank and Trust has a great collection department, I will be paying on this for 4 years. Thanks Wilson Bank voting best place to work but maybe Bank somewhere else.
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 26962 |
| Year Established | 1987 |
| Employees | 579 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.21% |
| Return on Equity - YTD | 14.24% |
| Annual Interest Income | $102.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $4.60B$4.10B |
| Loans | Q2 2023vs Q2 2022 | $3.38B$2.74B |
| Deposits | Q2 2023vs Q2 2022 | $4.17B$3.71B |
| Equity Capital | Q2 2023vs Q2 2022 | $391.2MM$363.0MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $43.4MM$35.2MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $184.00K$1.3MM |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
