Founded in 1980 in Houston, Texas, Woodforest National Bank is a privately-owned bank now headquartered in The Woodlands, Texas. It operates well over 700 branch locations in several different states and offers both personal and business depository banking products.
As far as personal banking products go, Woodforest National Bank offers checking accounts, savings accounts, money market accounts, Certificates of Deposit (CDs), and Individual Retirement Accounts CDs (IRA CDs). Furthermore, it offers convenient online and mobile banking services to its personal banking customers.
Woodforest’s personal checking accounts offer a variety of interest rates, depending upon the account balance. Additionally, Woodforest offers a “Second Chance” checking account, with higher maintenance fees, for those “who have experienced previous bank account challenges.”
For personal savings options, Woodforest offers money market accounts, savings accounts, CDs with terms ranging from 1 month to 5 years, and IRA CDs with terms ranging from 6 months to 5 years.
On the business side, Woodforest offers both business checking accounts and business loans, in addition to a variety of services. Its business checking accounts offer a range of benefits, depending upon transaction volume and account balance. Much like the “Second Chance” personal checking account, Woodforest offers a “Second Chance” business checking account, for “business customers who have experienced previous bank account challenges.” Finally, there is a business money market checking account option, with competitive variable interest rates. However, like other money market accounts, there is a limit of 6 withdrawals a month. Excessive withdrawals will incur fees.
I had to file a dispute with NTTA for unauthorized charges taken out of my account & had to file one with Woodforest. When I called for an update I was told my dispute was declined because NTTA declined the dispute. So I asked the bank, so that's it! You all accept the first thing the merchant gives you without any real investigation! No verifying the information that was given to you by the merchant!? No push back at all, no fight what so ever for your customers! As a customer I requested certain documentation be sent to NTTA in an attempt to get my money back to repay the temporary credit given by the bank I was told , no I had to do that even though they had sent bank statements back forth to NTTA! THIS IS THE LOUSEST, SORRIEST PIECE OF SHIT OF A BANKING INSTITUTION!! DO NOT GIVE THEM YOUR BUSINESS OR YOUR MONEY TO HANDLE!!
I've had it with Woodforest National Bank. I use to love this bank, but my recent experience with them shows their true colors. I owe back State taxes and the State sent Woodforest a Lien on my assets and instructed the bank to mail the State a check. The amount of the tax is $5,623.25. (Ouch, I know). My checking account has had very low activity for the last couple years, since I'm using another bank. I only use the Woodforest checking account to transfer amounts from another bank to pay down my loan. The loan is a different account other than the checking account.
So when Woodforest received this order from the State, all they had to do was look at my current balance of under a $100 and monthly activity to see that it was unrealistic to obtain the funds. What did they do out of banker's greed? They went ahead executing the order and put a pending charge on my account for the full $5,623.25 (knowing they weren't going to get it) so they would have a legitimate reason to charge me their $150 "LEGAL FEE - NY State/Li" on 10/19/2023. Now, all of a sudden, they're lawyers charging legal fees. Woodforest Bank was unsuccessful to mail the State anything and the pending charge of $5,623.25 vanished.
After realizing the situation, I mailed Woodforest a letter dated 10/31/2023 (BOO !) stating I disputed and wouldn't pay their legal fee and instructed them to close my checking account. Any response to my letter? No. Just automated notices of overdrawn, overdrawn, overdrawn. Current balance is -$102.89. Don't they have any humans working there? Just automated notices.
I was going to keep this affair between the bank and me, but when I saw all these other complaints, I felt that I should share my story as well. Thank you.
The bank is a scam and is stealing peoples deposit money they took my $25 deposit opened the account and lefgme in -$15 Get a new bank asap
4000 has disappeared from my account, with no trace of a transaction! I receive daily emails of my account balance early this morning I received a email stating what was in my account, when I went to bank app it says something totally different! I check my transactions nothing is showing that equals up to 4000 on my behalf! It’s Sunday you can’t call to speak to anyone because they are not 24 hours 7 days a week I am a single mother of three who looks forward to income tax season to catch up on bills. I have no idea where my funds are! Or will they even be replaced. I haven’t stopped crying since this has happened. I will sue this corporation for pain and suffering and stolen funds! Hopefully my funds can be replaced!
Overall | |
---|---|
FDIC Certificate # | 23220 |
Year Established | 1980 |
Employees | 4506 |
Primary Regulator | OCC |
Profit Margin | |
---|---|
Return on Assets - YTD | 1.84% |
Return on Equity - YTD | 22.49% |
Annual Interest Income | $272.6MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q2 2024vs Q2 2023 | $9.3B$9.25B |
Loans | Q2 2024vs Q2 2023 | $6.65B$6.37B |
Deposits | Q2 2024vs Q2 2023 | $8.05B$7.97B |
Equity Capital | Q2 2024vs Q2 2023 | $730.1MM$774.4MM |
Loan Loss Allowance | Q2 2024vs Q2 2023 | $81MM$90.6MM |
Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $75MM$60.9MM |
Real Estate Owned | Q2 2024vs Q2 2023 | $5.1MM$612K |
Always verify rates and promotions with the bank or credit union. We are not Woodforest National Bank; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
0.50%* | $10k* | - | Personal Savings | ||
OTHER TIERS: 0.35% → $0 - $10k | |||||
0.50%* | $10k* | - | Business Savings | ||
OTHER TIERS: 0.25% → $0 - $10k |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
1.25% | $0 | - | Personal Platinum Plus Checking | |
0.35% | $1k | - | Personal Choice Checking | |
0.35% | $0 | - | Business Plus Checking | |
0.15% | $1k | - | Personal Sterling Advantage Checking |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
3.00% | $500 | - | 6 Month IRA | |
2.75% | $500 | - | 1 Year IRA | |
2.25% | $500 | - | 2 Year IRA | |
1.40% | $500 | - | 3 Year IRA | |
1.35% | $500 | - | 5 Year IRA | |
1.30% | $500 | - | 4 Year IRA |