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Are You Eligible for $142 Million Wells Fargo Settlement?

Written by Dillon Thompson | Published on 1/20/2019

In July 2017, Wells Fargo agreed to pay $142 million to its customers in a settlement over the 3.5 million potentially fake accounts the bank admitted to opening without their permission.

The agreement means a payout for any account holders affected by the scandal, all of whom were given about nine months to file for reimbursement.

The deadline to file a claim was July 7, 2018. That date has passed, but it’s worth knowing whether you’re eligible for the Wells Fargo settlement, how much money you could receive and when you should expect payment. Here’s everything you need to know about the Wells Fargo settlement.

The $142 million Wells Fargo settlement

The Wells Fargo settlement stems from a series of revelations about the bank’s retail sales practices, which found that for years, Wells Fargo employees had created accounts in their customers’ names without their consent.

These accounts included credit cards, lines of credit, checking accounts and savings accounts, with the wrongdoing spanning a 15-year period between 2002 and 2017. There are three reasons a person may be included in the Wells Fargo settlement:

  • You had one or more unauthorized Wells Fargo accounts opened in your name between May 1, 2002, and April 20, 2017.
  • You had one or more unauthorized Wells Fargo accounts applied for in your name between May 1, 2002, and April 20, 2017, regardless of whether that account was opened.
  • You obtained identity theft protection services from Wells Fargo between May 1, 2002, and April 20, 2017.

The original deadline to file a claim was Feb. 3, 2018. But, in March 2018, a California court ruled to extend that date to July 7, 2018, so those affected could have more time to apply.

When will payments be made?

It’s too early to know when payments will be issued, as the Wells Fargo settlement is wrapped up in an appeal that has stalled reimbursement. The appeal, which, among other issues, claimed the court awarded excessive legal fees to certain lawyers involved in the case, must be resolved before payments can begin.

Once that happens, Wells Fargo still has to calculate the total cost of damages for each claimant. The bank will then distribute checks to each person at the same time.

You can check to track the progress of payments.

How do I know if I’m included?

The Wells Fargo settlement includes anyone who had fake accounts applied for or opened in their name, as well as anyone who obtained fraud protection services during the 15-year time frame.

Exceptions to this include Wells Fargo employees, court officers who have worked with or are related to the case, and anyone who opted to be excluded.

Those who qualified for reimbursement would have been mailed a notice in November 2017. Customers can check their status by calling 866-431-8549 or visiting

How much will I be paid if I’m receiving a settlement?

While reimbursements will differ from claimant to claimant, Wells Fargo has announced what each settlement will cover. There are three types of payments a customer may receive from the bank, depending on the extent of the damages:

  • Fee reimbursement: Anyone who was charged fees for an unauthorized account will be repaid for those charges. For fees charged between Jan. 1, 2009, and April 20, 2017, that money will be paid back. Those who had fees charged between May 1, 2002, and Dec. 31, 2008, will receive a flat-rate reimbursement since the bank said it is unable to calculate the exact cost of those fees.
  • Credit impact damages: Customers who paid higher interest rates because their credit score was harmed by a fake account will also receive reimbursements. These payments will vary based on how badly a person’s finances were affected by a reduced credit score.
  • Additional compensation: After the other payments have been calculated, Wells Fargo will divide the remaining settlement money among all the claimants. The amount each customer receives will vary, depending on how many fake accounts were tied to their name and whether they had enrolled in fraud protection services.

Wells Fargo in the news

The $142 million Wells Fargo settlement hasn’t been the only thing keeping the bank in the news lately.

In late December, the bank agreed to a $575 million settlement with the attorneys general of all 50 states and Washington, D.C. That payment is also tied to the fake account scandal, as well as other issues relating to auto loans and mortgages.

Not every state will get an equal share of the settlement, though. California, for example, is set to receive $148.7 million — about $100 million more than the next highest payout. Washington, D.C., will receive the least money, getting $1,112,853.

The fake accounts scandal also spawned a securities fraud suit, which was settled last March. That agreement, filed by Wells Fargo shareholders who said the bank misstated and omitted information related to the scandal, resulted in a $480 million payout.

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Jennifer   |     |   Comment #1
I simply adore settlements of any type (just ask my first husband!), however, I know from past experience that sometimes group settlements don't give very large proceeds. I'm not sure about this one.
Columbo   |     |   Comment #9
Wells Fargo just recently had another big scandal. NBC local news said they were withdrawing monthly fees from customer's checking accounts, for life insurance they never signed up for? They are paying millions for that fraud. I'm surprised they srill have any clients.
A J   |     |   Comment #33
I got only $3 randomly sent to me settlement from "Luster Wells Fargo TCPA Settlement"
deplorable 1
deplorable 1   |     |   Comment #2
This is a great website to see if there are any class action lawsuits that you may qualify for. You would be surprised how often you do qualify for one or two of these. Sometimes they are only about $20 but I have gotten a few around $150-$180. They take forever to work through the legal system but they do eventually pay out many times years later.
111   |     |   Comment #4
There have been a number of accounts opened in my name over the years; unfortunately my searches show that none have been vicariously opened by Wells Fargo - and all have been opened by me. Guess I've missed out.
Genie   |     |   Comment #5
My family has also been scammed & taken by Wells Fargo lawyers who were supposed to settle my dad's estate Trust.....We lost $1 million due to their diddling & not addressing the situation. Most of 7 siblings are senior citizens, and many of us are in need of finances, others have health issues, or the spouse does. This is criminal. Some of my siblings went to court over this, to no avail.
losingtrader   |     |   Comment #10
They've actually been doing this a lot longer than the admitted action. The turned me down for a business line of credit in 1994 and 10 days later I opened a UPS package with an open 25,000 Line of credit in my business' name. I'm not exactly complaining . It came in handy.
Tammy   |     |   Comment #13
I personally will love to know how much wells Fargo owe me for opening up a mortgage under my name before I've even financed my first home? It took me forever to clear my name.
Sdt   |     |   Comment #49
Hey Tammy
WF made a fake mortgage acct on me too and fraudulently/inaccurately reported 2 paid off loans.
Killed my credit rating.
I am suing.

You can actually sue under identify theft and win.
Tammy   |     |   Comment #61
Wow, that is unbelievable how long they make us wait for a settlement and hire people plus paying them money to give us the runaround..
mony   |     |   Comment #14
I been with wells Fargo since 2003, I have almost every single account there Is to have with them , I even take a loan before and paid it off timely.. But I remember back in 2006 , someone from the corporate office called me to go over some suspicious activities in my account, they needed to verify a few transactions... so they ask if I purchase some furniture at a store in Chicago where just 46 mins prior to that transaction I withdrew 40 bucks at a well fargo branch in California.. .And there was another purchase of 300 dollars work of Duncan Doughnut..I mean that's alot of donuts, u can probably feed the empire state building with all that... So I confirm that is not me and just overwhelm on how someone can just use my identity, I was transfer to a credit protection specialist after they told me they was going to place a hold on my account and send me a new debit/Visa card and clear those fraudulent charges on me...I was just concern on how this could happen to me.. I never actually signed up or applied for the identity protection but having it charged every year from 2007 til current ... I want thinking clearly but now I'm thinking about it why do I need protection when they called me to inform me about the suspicious transactions, that means they were already monitoring my account... I was vulnerable at the moment and they insured me that credit protection will be something to look into... little that I knew it, I was already enrolled in it ...
mony   |     |   Comment #23 fairly good and always has been because im very responsible but when things happen and I'm totally not aware that I'm getting ****ed little by little , that's a big violation of trust ..... and my interest rates are so high when I've came a long way to establishing a good credit line...
Robert  T
Robert T   |     |   Comment #15
It is April 2019. I have had a wells Fargo dealer services auto loan. We lost a home loan to a car payment. Wells Fargo dealer services claimed it was insufficient funds, when it was not. Gave our perfect credit 90 days late. Wont fix it back. Stephanie at president office has Been awful to work with. My bank sent them statements showing that our money cleared. That it did first time. We didnt ask for money , just our credit fixed. They have been nothing but rude and mean. I have gotten off the phone crying 3/4 of every call. Complied with everything they asked of me. And still dealing with them. Its time i get an attorney
Thomas   |     |   Comment #16
I received my check today from Wells Fargo Bank. $1.59 one dollar and 59 cents
April 13, 2019
Donnie   |     |   Comment #17
I received one yesterday for $46 and some change. I thought that was chump change but can't complain I guess.
Drap   |     |   Comment #18
I got 61 and change but my check you cant sign bc it has our mailing info on it
Dmshaw   |     |   Comment #20
Same thing with mine. Good way for the lawyers to get even more of the money that Wells Fargo owes customers by issuing checks that can't be cashed.
The Man
The Man   |     |   Comment #19
I am apart of the settlement and only got a check for $9.69 when I was due a lot more. Is there more money coming or is this all we get?
Nothing   |     |   Comment #21
How many of you continue any relationship with Wells?
TLR   |     |   Comment #41
I closed out and refinanced my auto loan with another lender.
Tessa   |     |   Comment #22
I just called and representative stated they have not issued any checks for the settlement.
Andrea   |     |   Comment #26
what # did you call?
Papa Joe
Papa Joe   |     |   Comment #25
How do I have someone sue Wells Fargo for damaging my credit. I pay on a truck loan. Never been late but over the years Wells Fargo keep saying that I missed payments. I never missed any payments and I have the canceled checks to prove it. Once I clear up their incompetence which takes many months Wells Fargo does it again. I am going back to Wells Fargo this morning again. They are harassing me with these false accusations. I always have the proof. What can I do to get punitive damages and get Wells Fargo to stop this.
 concerned consumer
concerned consumer   |     |   Comment #27
Wells Fargo Unauthorized Accounts Settlement
P.O. Box 2594, Faribault, MN 55021-9594
[email protected]
Jay   |     |   Comment #28
Wells Fargo ripped me off in 2005. I know for a fact they owe me money
Dunmovin   |     |   Comment #31
Jay, interesting info...what did you do? Sue them? Keep doing business with them?
Bobbijo14   |     |   Comment #29
I'm recieving $5203 thanks to them adding cpi insurance. Fixed my credit too. The car was wrecked and repocessed when I had so much unknown insurance the loan should've been paid off in full. Instead it tanked me financially. Now if only FedEx could stop sending the check to my neighbors so I could cash it that'd be great. Twice the neighbors have recieved it and thrown it out instead of returning it or walking it across the street to me. In the end I'm just so grateful I can't fuss.
Oscar   |     |   Comment #30
They already sending the checks out cause I'm part of this and they keep giving me a ring around about when checks will b sent out
Asia   |     |   Comment #46
Did you ever get your check? how long was you paying CPI to receive that amount? i had one year of unauthorized CPI, when I had full coverage. My documents are currently being reviewed.

Thank you.
Kerrie   |     |   Comment #53
How did you find out how much you get?
Chicki   |     |   Comment #34
So when do we receive the cash?
mony   |     |   Comment #35
I just had a issue with wells fargo about someone using my identity and card info in various places.... one of the representatives was so.rude and unprofessional , he told me after conducting their research, based on the information they have gather up , they found that either me or someone I gave permission to use my card since there was a pin number involved..
i almost lost my wig , they said there were similarities with the person using the card on 2 different wells.fargo atm location.. first off how the hell they know how I look like and why they checking wells fargo atm only when my card was used various times are different locations and they are checking dates that I already confirm that I used it on.. after losing some money then telling me that they going to deduct the amount they credited to temporarily, he have the nerves to tell me that just be sure to have the money in my account by the time they take it or it will be overdraft .. despite having all these protection plan charging me every month and all these unknown fees for years they would have the audacity to treat me like this ..
doekna   |     |   Comment #38
now they tell us
Myself   |     |   Comment #39
It’s a joke - the claimants receive penny’s and the lawyers and trade commission as well as others seem to benefit the most at consumers expense.
sam diggle
sam diggle   |     |   Comment #40
Claimants receive penny's [sic] because on their own, they will simply sit around and complain. As with most problems, the people who get involved get rewarded, in this case the attorneys.
Mike D.
Mike D.   |     |   Comment #42
I just got off the phone with the Attorney's Office that are handling the Settlement.


I don't know where these checks any of you guys are getting are coming from, but be careful.
Micheal   |     |   Comment #45
Thanks for the info!
#43 - This comment has been removed for violating our comment policy.
#44 - This comment has been removed for violating our comment policy.
Eliz.   |     |   Comment #47
I don't understand how they are still in business. I had to walk in and ask them please take this credit card that i have canceled and never asked for and send me the debit card i asked for. They seemed shocked it could happened. When i went in to nicely take my money out and close my account they got so wierded out like there would be a run on the bank. It was so ****ing inappropriate. They asked me so many personal questions based on what i was going to do with the money and to talk me out of it they were lucky i didn't make a scene. At no point did i even say i was taking the money out because of wells fargo. You want to get even close your account and ask for it in cash.
Jay   |     |   Comment #48
Very informative article. Thanks!!
5624725428   |     |   Comment #50
When will we know more information Mike Bradford 5624725428
Jake   |     |   Comment #51
...ongoing whata they call it tiger kidnappings!!!
Yeyi   |     |   Comment #52
I had 15 accounts opened under my name and I did not know.
Angel   |     |   Comment #54
What if you lost ur home through Wells Fargo digitally signing forms in 2010?
jzamarr   |     |   Comment #55
ive had three post cards that stated they owed me money I sent all three in and was told that if I got one of the post cards that I was intitled to a pay back of some sort that was three years ago . I sent a letter asking for information and to date im still waiting....thanks wells fargo…..
Wells Fargo customer
Wells Fargo customer   |     |   Comment #56
My wife and I have just been made aware of a second mortgage on our home. This came about when we applied to refinance our home and found a lien on our property. We both check our credit reports regularly and there is no second mortgage on either of our reports. I suspected Wells Fargo having had involvement in this, so I called their mortgage department and they are investigating this. We shall see what transpires...
Luvcd   |     |   Comment #57
Also, be careful about refinancing a purchase money mortgage/deed of trust in those states with Anti-Deficiency Act it!
#58 - This comment has been removed for violating our comment policy.
Ms white
Ms white   |     |   Comment #59
Do anybody have advice for me I'm still waiting on this settlement money I haven't received anything do anybody have a number I can call to speak to some one about this cause it's getting ridiculous I was told some people already got paid I need a number for the lawyer on the case
Ashley   |     |   Comment #60
Here is the email address and phone number of the co-lead counsel (lawyer) that is handling the case. you can contact free of charge.
[email protected]

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