Wells Fargo Bank is a publicly traded bank that operates as a subsidiary of Wells Fargo & Company, one of the largest financial holding companies in the world. The bank is one of the largest in the United States as measured by assets as well as deposits. With tens of millions of customers, thousands of retail branches and tens of thousands of ATMs, the bank’s presence is recognized in every state. It offers personal, small business, and commercial banking products and services, in addition to wealth management and investing advising.
On its personal banking side, Wells Fargo offers checking, savings, Money Market, Certificate of Deposit (CD) and IRA accounts, in addition to mortgage and consumer loans. One of its most popular checking account options comes with a debit card, as well as a monthly service fee unless minimum balance requirements are met. The bank pushes its student checking account in a combo package with its savings account to encourage saving, and Wells Fargo partners with colleges to provide students the ability to use its debit card for both on and off campus transactions. Savings account options come with minimal interest rates on basic savings, retirement savings, and even retirement savings accounts. Money Market accounts offered by the bank have a minimum daily balance requirement and come with very low interest rates. CDs are available in term lengths ranging from 3 to 58 months and a step up CD provides a way to increase the rate on a 24-month CD every 6 months for the life of the product.
A private bank is also available to provide customers wealth planning and trust solutions that are tailored to specific investor needs and goals. On its small business side, Wells Fargo offers loans and credit, business insurance, and merchant services like payment processing and tax help.
Wells Fargo Bank online banking is a secure banking platform on which customers can open and manage their accounts. The web-based system provides the ability to complete tasks like Bill Pay, money transfers, online brokerage, account activity viewing, direct deposit, and check image viewing. A mobile website (wf.com) provides an optimized Internet solution for customers to access their accounts from a web browser on any capable device. Mobile banking apps are also available and provide a more sophisticated way to bank on the run from various smartphone and tablet devices.
Wells Fargo Bank was originally established as the Crocker-Citizens National Bank in 1870, before transitioning to its current name in 1986. Since that time, the bank has rapidly acquired many financial institutions and divisions to become one of the largest companies in the world. Wells Fargo corporate headquarters are located in San Francisco, California, while Wells Fargo Bank is headquartered in Sioux Falls, South Dakota. The bank operates through thousands of branches located through the United States.
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11/20/14 - Wells Fargo Refusing To Honor Widow’s 30-Year-Old CD
11/14/14 - Wells Fargo To Sell $8.5B In Government-Backed Student Loans To Navient
11/3/14 - Wells Fargo Faces Whistleblower Lawsuit Over Wachovia's Banking Practices
10/30/14 - Wells Fargo Ordered To Pay $203 Million In Debit Card-Posting Scam
10/7/14 - Free Credit Score Promo Not A Big Deal When There Are Free Alternatives
9/23/14 - Wells Fargo Arm Fined $5 Million Over Broker’s Insider Trading
3/17/14 - Wells Fargo’s $100 Checking Account Bonus - May Be Targeted
2/14/14 - Wells Fargo Edges Back Into Subprime As U.S. Mortgage Market Thaws
12/22/13 - Well Fargo Accused Of Pressure-Cooker Sales, Costing Unwary Customers
12/9/13 - Wells Fargo Tests Google Glass App: 5 Things To Know For The Week
11/26/13 - Wells Fargo Tests New Checking Account In Three States
10/17/13 - Wells Fargo’s Checking Account Bonus - Limited Areas
10/17/13 - History of Wells Fargo Bonus Payouts
10/3/13 - Wells Fargo Fires Workers Accused Of Cheating On Sales Goals
9/19/13 - Wells Fargo Account Holders: Take Note
8/21/13 - Wells Fargo To Cut 2,300 Mortgage Jobs As Refinancing Slows
7/25/13 - Wells Fargo Becomes World's Most Valuable Bank
7/10/13 - Wells Fargo Refuses to Honor an Old Cashier’s Check
5/16/13 - Wells Fargo Ordered - Again - To Pay $203M In Overdraft Case
5/8/13 - Complications at Wells Fargo When a Bank Account Lacks a Beneficiary
4/16/13 - Wells Fargo Mini-Branches And The Shrinking Retail Footprint
3/26/13 - Wells Fargo Says Cyber Attack Disrupting Website
2/7/13 - Woman Loses Heirlooms In A Wells Fargo Safe Deposit Box
1/11/13 - Wells Fargo's Q4 Earnings Report - Insights For Depositors
12/19/12 - Problems At Wells Fargo Website May Indicate New Cyber Attack
10/26/12 - Wells Fargo Sending Out Refunds To Some Mortgage Customers -- In Step To Block Lawsuits
10/24/12 - Wells Fargo's Free Credit Score Promo & Other Free Credit Score Options
9/14/12 - A Binding Contract, But Not For Wells Fargo
8/29/12 - Wells Fargo Won’t Talk To Me Because I’m Not My Dead Mother
8/15/12 - Wells Fargo To Pay More Than $6.5 Million To Settle SEC Charges
8/14/12 - Electronic Receipts From Wells Fargo ATMs And Tellers
7/24/12 - Wells Fargo Rolling Out New Mobile Banking Services
7/3/12 - Wells Fargo Fee Disclosures: Bank Joins Chase, TD Bank With Shorter Forms
7/3/12 - Wells Fargo's Roll Out Of Checking Fees Hits D.C. Area
5/16/12 - Wells Fargo To End Free Checking In Carolinas
4/30/12 - Wells Fargo Won't Let Man Access His Safe Deposit Box, He Misses His Mother's Funeral
3/25/12 - How Do Big Banks Allocate Deposits In The Internet Era To Branches?
3/8/12 - Wells Fargo To Charge $7 Fee On More Checking Accounts
3/3/12 - Transactions On Closed Checking Account- Not Subject To Wells Fargo Only**
1/21/12 - Phoenix Woman Blames Wells Fargo For $5,200 Loss
1/17/12 - Wells Fargo Q4 Earnings Report & My Review For Future Deposit Rate Insights
12/22/11 - Correcting An ACH Transfer That Goes To The Wrong Account
12/7/11 - Wells Fargo Changes Consumer Agreement, Banning You From Suing Them
11/18/11 - Resolution on My Wells Fargo CD Beneficiary Problem
11/13/11 - My Problems with a Mega Bank Part 1 - Wells Fargo
11/12/11 - Wells Fargo Pushing Its New Way2Save Savings Account
10/31/11 - Wells Fargo Backs Off Plans On Debit Card Fees
10/20/11 - Wells Fargo Mails Customers The Wrong Bank Statements
10/19/11 - Wells Fargo Debit Fee Questioned As Bank Records Record Profit
9/15/11 - Harder To Avoid Checking Account Fees At Wells Fargo
9/9/11 - Higher Wire Transfer Fees at Wells Fargo and Citizens Bank - Wire Alternatives
8/16/11 - Wells Fargo To Begin Charging Debit Card Fees In Certain States
7/27/11 - Wells Fargo Target Of Justice Department Probe; Agency Alleges Discriminatory Lending
6/17/11 - Wells Fargo To Stop Making Reverse Mortgages
5/18/11 - Update On Wachovia-To-Wells Fargo Conversions
4/14/11 - Wells Fargo Is Testing Visa Smart Cards
3/28/11 - Wells Fargo Joins Chase In Cutting Back On Debit-Card Rewards Programs
2/28/11 - Wells Fargo Leads In The Hard Sell
2/9/11 - Nationwide Outage Hits Wells Fargo ATMs
10/25/10 - Wachovia To Wells Fargo Georgia Conversion
8/17/10 - Excessive Withdrawal Fees from Bank of America, Citi, Wells Fargo and Ally
6/24/10 - Foreign ATM Transactions At Wachovia And Wells Fargo
6/20/10 - TX & KS Wachovia Branches & Accounts Converting To Wells Fargo On July 24
3/9/10 - Wells Fargo $50 Checking Account Bonus in a Few States
2/1/10 - Wells Fargo's New ATMs That Allow Cash and Check Deposits without Envelopes
1/25/10 - Update on Wells Fargo's New Way2Save Program
10/12/09 - Details of Wells Fargo's New Way2Save Program - Big Changes from Wachovia's Way2Save
8/11/09 - 2.75% 32-Month CD at Wachovia on the East Coast and Other Wachovia/Wells Fargo Deals
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7/16/08 - 5.25% 7-Month CD at Wells Fargo
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5/6/08 - Wachovia's Way2Save Savings Account Golf Promo - 16% for 3 Months
4/27/08 - Update on Wachovia's 4.75% 60-Month Featured CD
4/2/08 - $75 Checking Account Bonus at a Wachovia Branch in Washington DC
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1/3/08 - $75 Checking Account Bonus at a Wachovia Branch in Texas Plus Reminder of Wachovia's Nationwide $50 Bonus
11/4/07 - $50 Checking Account Bonus at Wells Fargo - No DD Requirements in Some States
10/16/07 - 5.41% 8-Month Featured CD at Wachovia
10/1/07 - 5.25% 12-Month CD Promotion at Wachovia
6/11/07 - Free Checking Account Promotion at Wachovia in Dallas
6/9/07 - $100 Checking Account Bonus at Wachovia in NY/MD/DC/VA
5/18/07 - Update on Wachovia Bank Promotions
3/28/07 - Update on Wachovia's 5% Money Market Account and Other Promotions
3/21/07 - 5.40% 7-Month CD at Wachovia Texas
2/14/07 - Wells Fargo's Free Online Trades
11/11/06 - 5.65% 12-Month CD at a California Bank (Western Financial)
6/11/06 - 5.25% 11-Month CD at Wachovia
5/17/06 - iPod Checking Account Bonus at Western Financial Bank
5/3/06 - 4.80% Money Market Account at Western Financial Bank
4/6/06 - Western Financial Bank's Money Market Now at 4.50%
3/12/06 - $25 Gift Card for Wells Fargo Checking or Savings Account
1/22/06 - 4.75% 12-Month CD at a Dallas Bank
10/20/05 - Wells Fargo $25 Checking/Savings Deal
9/13/05 - Wells Fargo Featured CDs
WELLS FARGO VS CHASE BANK
Wells Fargo is a great bank !! If I overdraft and have a direct deposit coming the next day from my check they NEVER charge me an overdraft fee and if they do they reverse it automatically and send me an email. I also bank with Chase Bank and there is no Chase Bank in MN so if I overdraft for $3.00 they will still charge me for $35.00. They will only credit you once per year (as a customer courtesy !!). In the interim, if you overdraft with Chase Bank they will keep charging you -- their customer service is terrible !!!! Wells Fargo is the best bank around !!!!
"BANKING ERROR" - Refused To Close My Account And Release Funds
I've been trying to close out my CD Time Account since January and have already done so twice "successfully" at this point, but both time they had no record of my call or the request to close out the account. The phone calls on my second attempt were all recorded on my end (with consent) and I am now curious to find out how many others there are out there that have the same issue. Did you call to close out you Wells Fargo account and go through the prompts only to find out that it was still active a few days or weeks later? Read below for my story.
I have been with WF for a decade and I have had multiple accounts. Current have Checking, Savings, Credit, and a 5-figure CD “Time Account” that was set to auto-renew on January 8, 2020. I called them within the 7-day grace period to close this account and transfer the funds to my Savings. Two weeks later I realized that my account was still active. I did not pay it much attention back then and I did not have an urgent need for the cash, but things were different this time around considering the pandemic. I needed my funds as I had a great investment opportunity and so when I called on July 9th (one day after it auto-renew), again they read me the screen prompt (the usual language when you close an account) and I agreed to it and the rep was aware that I was also screening the conversation on my end. I explained that this was the second time I'm calling and that this time I needed to feel secure because the money was supposed to be transferred to my checking and I made it clear I needed it ASAP so I could transfer to my TD Ameritrade investment account.
Come July 14, I had to call them again. My account was still active, and I could not believe that they had ZERO records/notes/documents of my call. They said it may take another day for my account to close and so I allowed them another 24 hours. This time I had it escalated to the Executive Office in Boise, Idaho and the case manager who took my case said she will review all records of my calls to see what went wrong as I demanded my money ASAP and WF continued to refuse as I lost HUGE GAINS on the stock I was to purchase. On July 23rd I got a notification that my account was finally closed out. I then contact the case manager and she notified me that it was 10000% an error by Wells Fargo and that someone should've contact me or done something. She listened to all my calls and admit that I did call Wells back in January to close out my account and multiple times in July. She understood my frustration and said that this is what they refer to as a "Banking Error". This is potentially a huge Class Action claim. I have spoken to a respectable attorney in California for a Class Action claim if others are involved. If it happened to me twice on the same account, 6 months apart, I feel like there could be hundreds, if not thousands of others out there with a similar situation. If you have had similar circumstances, please reach out to me, especially if you have incurred a loss as a result of Wells Fargo’s failure to close out your account after you called and instructed them to do so. Please continue to share your experience and look for additional information for me and this incident on other online forums so we can touch base.
I have since only received an apology from the case manager, but they did not attempt to compensate me for my losses that are in the 4-figure range. When I requested a transcript of the case, they said it is only available with a court subpoena.
Great Service, Nice App
I needed a branch close to my house, as I closed Alaska FCU checking account, after 10 years, website was bad, out of date, no linking accounts, app doesnt let you deposit checks, it just didnt work anymore, and nearest branch is 40 minute drive from my house on a good day no traffic, as they closed the one nearest to me, so I decided to try Wells Fargo since most of my family banks there for years and have great comments to say about them. Wow, i am impressed, customer service is great, i called twice and super helpful and nice, mobile app is superb, on line UI nice. No issues so far, WF ATM about 5 min away so i never pay ATM fees. I can deposit cash, and use the app to deposit checks. I linked Ally Bank & WF and no issues (checking account at both). I also linked my HYSA (Marcus & Capital One) no issues. WF is very convenient for me. Alot of people are negative about WF, but so far so good.
Excellent Bank
I have been with wells fargo since 2008 and have never really had anuy issues any time i have any issues they are quick to help me out too
Data as of Q2 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 3511 |
| Year Established | 1870 |
| Employees | 240232 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | -0.1% |
| Return on Equity - YTD | -1% |
| Annual Interest Income | $24.52B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2020vs Q2 2019 | $1,799.9B$1,699.8B |
| Loans | Q2 2020vs Q2 2019 | $914.8B$919.9B |
| Deposits | Q2 2020vs Q2 2019 | $1,501.2B$1,346.2B |
| Equity Capital | Q2 2020vs Q2 2019 | $168.4B$168.8B |
| Loan Loss Allowance | Q2 2020vs Q2 2019 | $18.59B$9.42B |
| Unbacked Noncurrent Loans | Q2 2020vs Q2 2019 | $8.50B$6.40B |
| Real Estate Owned | Q2 2020vs Q2 2019 | $190.0MM$372.0MM |
