Written by Jessica Merritt | Edited by Rebecca Stropoli | Published on 2/19/2025
Bank OZK is a regional bank based in Little Rock, Ark., and founded in 1903. The bank, previously known as Bank of the Ozarks, serves not only Arkansas but also Florida, Georgia, North Carolina, Tennessee and Texas, with more than 200 branch locations. Products include checking accounts, savings accounts, certificates of deposit (CDs), loans and credit cards.
Checking:
Among the checking options are an interest-earning account, a rewards account and a checkless account with lower fees. Minimum opening deposit requirements for checking accounts range from $25 to $50.
Savings:
Bank OZK’s savings account allows you to round up debit card transactions and automatically transfer the difference to your savings account. The account requires a $50 minimum opening deposit and charges a $3 monthly service fee that is waived for the first two monthly cycles after opening and then by maintaining a minimum daily balance of $100 or more.
Savers can access money market, retirement and education savings accounts. The bank also offers CDs with a minimum $1,000 opening deposit and terms from seven days to five years.
Business banking:
The bank offers business checking, savings and money market accounts. These accounts charge a monthly service fee, with a waiver available.
For general banking, you can set up a Safety Link to transfer funds from a linked savings, checking, money market or line of credit account to another BankOZK account to prevent overdrafts.
Online/mobile banking:
Customers can use Bank OZK’s online and mobile banking platforms to view account balances and transactions, transfer funds and deposit checks, manage debit card settings, and receive real-time alerts. Secure login options such as face or touch ID are available.
Service:
Customer service is accessible via branch locations, with phone support from 7 a.m. to 7 p.m. Central time Monday through Friday and from 7 a.m. to 4 p.m. CT Saturday. You can also request assistance through an online contact form.
Bank OZK pros and cons
Pros:
• Delivers in-person service at regional branch locations
• Offers diverse personal banking products for various financial needs
• Provides digital banking with online and mobile platforms for account management
Cons:
• Lacks high-yield options
• Limits branches to select states
• Yields low interest on savings account
Great Place To Bank
This has been one of the best experiences when dealing with a bank. Sure there have been bumps but they always make it right and have gotten excellent customer service. I wish they had more types of accounts that earned higher interest rates, but a good solid financial partner.
Bad Business
RUN RUN RUN from this bank when looking for a loan!!!! They sit on your money and refuse to release your title even days after the loan has been satisfied in cash!!!! NEVER HAVE HAD SUCH A HORRIBLE EXPERIENCE WITH A BANK!!! i AM ONLY GIVING THEM ONE STAR RATING BECAUSE IT WILL NOT LET ME SUBMIT THE REVIEW WITHOUT IT.
THEY ARE A ZERO! Subject is too short, OK, Google them they are losing money. Again I will tell everyone,
I post it everywhere " DO NOT DO BUSINESS with this bank! They should be ashamed of of the way they conduct business.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 110 |
| Year Established | 1903 |
| Employees | 3098 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.78% |
| Return on Equity - YTD | 11.92% |
| Annual Interest Income | $635.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $39.17B$36.03B |
| Loans | Q1 2025vs Q1 2024 | $30.62B$27.67B |
| Deposits | Q1 2025vs Q1 2024 | $31.93B$29.41B |
| Equity Capital | Q1 2025vs Q1 2024 | $5.83B$5.27B |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $488.2MM$365.9MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $60.9MM$59.7MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $149.5MM$60.3MM |
