Deposits held and insured by Customers Bank

Overview / Commentary
115 Munson Street
New Haven, CT 06511
Deposits held and insured by Customers Bank

BM Technologies, Inc. f/k/a BankMobile (NYSE American: BMTX, BMTX.W) is among the largest digital banking platforms in the U.S., providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. It is focused on technology, innovation, easy-to-use products, and education with the mission of being “customer-obsessed” and creating “customers for life.” The BMTX digital banking platform employs a multi-partner distribution model, known as “Banking-as-a-Service” (BaaS), that enables the acquisition of customers at higher volumes and substantially lower expense than traditional banks, while providing significant benefits to its customers, partners, and business. BMTX currently serves over two million account-holders and provides disbursement services at approximately 725 college and university campuses (covering one out of every three students in the U.S.). More information can also be found at

Problem Resolved!

Posted by: |

Cathy did an amazing job helping me out and letting me know how to be prepared for a situation like this in the future!

Awesome Customer Service!

Posted by: |

I was helped by Paul and he was very helpful and efficient with getting me logged back into my account!

Quick And Helpful!

Posted by: |

I contacted BankMobile through Twitter and Sary responded quickly. My problem was resolved in less than 5 minutes. Sary was polite and quick!

Twitter Support Is Better Than Website Or Phone

Posted by: |

Website is easy to use, but for support, it is very bad especially if you are unable to access your account. In order to contact them via E-mail, you have to be logged into your account, where in my case was impossible. Every time I use this for my school's refund, there is always an issue with accounts and I wonder why is that. And the number to call for support just loops you through the same procedures without any resolution to your problems.

Other than that, the Twitter customer support was very good! Jenny was the person who was helping me and she helped me resolve my issues quick and easy.



Data as of Q3 2021

Data displayed below is for insuring bank: Customers Bank
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Health Grade Components

FDIC Certificate #34444
Year Established1997
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.52%
Return on Equity - YTD21.85%
Annual Interest Income$566.8MM
Assets and Liabilities
AssetsQ3 2021vs Q3 2020$19.12B$18.76B
LoansQ3 2021vs Q3 2020$15.38B$16.45B
DepositsQ3 2021vs Q3 2020$17.11B$10.93B
Equity CapitalQ3 2021vs Q3 2020$1.42B$1.15B
Loan Loss AllowanceQ3 2021vs Q3 2020$131.5MM$155.6MM
Unbacked Noncurrent LoansQ3 2021vs Q3 2020$52.7MM$64.2MM
Real Estate OwnedQ3 2021vs Q3 2020$35.00K$131.00K
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

BMTX Savings Account Rates

0.50%*-$15kBankMobile Savings
OTHER TIERS: 0.01% $15k+

BMTX Checking Account Rates

0.50%*-$15kBankMobile Vibe Up Checking
OTHER TIERS: 0.01% $15k+
0.50%*-$1kStudent BankMobile Vibe Checking
OTHER TIERS: 0.02% $1k+
0.50%*-$1kBankMobile Vibe Checking
OTHER TIERS: 0.01% $1k+
0.50%*-$1kStudent BankMobile Interest Bearing Checking
OTHER TIERS: 0.01% $15k+ | 0.02% $1k - $15k
0.50%*-$15kStudent BankMobile Vibe Up Checking
OTHER TIERS: 0.01% $15k+
0.50%*-$1kBankMobile Interest Bearing Checking
OTHER TIERS: 0.01% $15k+ | 0.02% $1k - $15k

BMTX is an Internet only bank and does not have branch locations. Its headquarters is located at 115 Munson Street - New Haven, CT 06511

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.