Deposits held and insured by Customers Bank

Overview / Commentary
115 Munson Street
New Haven, CT 06511
Deposits held and insured by Customers Bank

BM Technologies, Inc. f/k/a BankMobile (NYSE American: BMTX, BMTX.W) is among the largest digital banking platforms in the U.S., providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. It is focused on technology, innovation, easy-to-use products, and education with the mission of being “customer-obsessed” and creating “customers for life.” The BMTX digital banking platform employs a multi-partner distribution model, known as “Banking-as-a-Service” (BaaS), that enables the acquisition of customers at higher volumes and substantially lower expense than traditional banks, while providing significant benefits to its customers, partners, and business. BMTX currently serves over two million account-holders and provides disbursement services at approximately 725 college and university campuses (covering one out of every three students in the U.S.). More information can also be found at

Awesome That They Can Help Via DM

I lost important papers and Cathy was able to verify who I am and give me all the info I needed to set my preferences on my account. And it was so easy to just get on Twitter and DM for help! Like 200 stars for this bank honestly.

Frequently Asked Questions

Posted by: |

Had a few questions about my account. Responses were received very quickly, & all questions were answered. Thank you, Cathy!

Thank You Karey.

Informative, knowledge and quick service.

Twitter Support Is Better Than Website Or Phone

Posted by: |

Website is easy to use, but for support, it is very bad especially if you are unable to access your account. In order to contact them via E-mail, you have to be logged into your account, where in my case was impossible. Every time I use this for my school's refund, there is always an issue with accounts and I wonder why is that. And the number to call for support just loops you through the same procedures without any resolution to your problems.

Other than that, the Twitter customer support was very good! Jenny was the person who was helping me and she helped me resolve my issues quick and easy.



Data as of Q1 2022

Data displayed below is for insuring bank: Customers Bank
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Health Grade Components

FDIC Certificate #34444
Year Established1997
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.65%
Return on Equity - YTD21.81%
Annual Interest Income$183.2MM
Assets and Liabilities
AssetsQ1 2022vs Q1 2021$19.16B$18.98B
LoansQ1 2022vs Q1 2021$13.93B$16.04B
DepositsQ1 2022vs Q1 2021$16.61B$12.65B
Equity CapitalQ1 2022vs Q1 2021$1.47B$1.32B
Loan Loss AllowanceQ1 2022vs Q1 2021$145.8MM$128.7MM
Unbacked Noncurrent LoansQ1 2022vs Q1 2021$44.6MM$49.4MM
Real Estate OwnedQ1 2022vs Q1 2021$35.00K$57.00K
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

BMTX Savings Account Rates

0.50%*-$15kBankMobile Savings
OTHER TIERS: 0.01% $15k+

BMTX Checking Account Rates

0.50%*-$15kBankMobile Vibe Up Checking
OTHER TIERS: 0.01% $15k+
0.50%*-$1kStudent BankMobile Vibe Checking
OTHER TIERS: 0.02% $1k+
0.50%*-$1kBankMobile Vibe Checking
OTHER TIERS: 0.01% $1k+
0.50%*-$1kStudent BankMobile Interest Bearing Checking
OTHER TIERS: 0.01% $15k+ | 0.02% $1k - $15k
0.50%*-$15kStudent BankMobile Vibe Up Checking
OTHER TIERS: 0.01% $15k+
0.50%*-$1kBankMobile Interest Bearing Checking
OTHER TIERS: 0.01% $15k+ | 0.02% $1k - $15k

BMTX is an Internet only bank and does not have branch locations. Its headquarters is located at 115 Munson Street - New Haven, CT 06511

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.