Deposits held and insured by Customers Bank

Overview / Commentary
115 Munson Street
New Haven, CT 06511
Deposits held and insured by Customers Bank

BM Technologies, Inc. f/k/a BankMobile (NYSE American: BMTX, BMTX.W) is among the largest digital banking platforms in the U.S., providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. It is focused on technology, innovation, easy-to-use products, and education with the mission of being “customer-obsessed” and creating “customers for life.” The BMTX digital banking platform employs a multi-partner distribution model, known as “Banking-as-a-Service” (BaaS), that enables the acquisition of customers at higher volumes and substantially lower expense than traditional banks, while providing significant benefits to its customers, partners, and business. BMTX currently serves over two million account-holders and provides disbursement services at approximately 725 college and university campuses (covering one out of every three students in the U.S.). More information can also be found at

Customer Service

I had and issue with a suspended account and Cathy was able to fix my issue, they were very helpful and quickly responded. I was able to get my account back.
Thanks again Cathy.

Mike From Bank Mobile

Posted by: |

Mike from BankMobile helped me greatly and was kind even though i was frustrated again sorry mike ??

Twitter Support Is Better Than Website Or Phone

Posted by: |

Website is easy to use, but for support, it is very bad especially if you are unable to access your account. In order to contact them via E-mail, you have to be logged into your account, where in my case was impossible. Every time I use this for my school's refund, there is always an issue with accounts and I wonder why is that. And the number to call for support just loops you through the same procedures without any resolution to your problems.

Other than that, the Twitter customer support was very good! Jenny was the person who was helping me and she helped me resolve my issues quick and easy.

Thank You Customer Service

Posted by: |

Thank you Karey and Mike for helping me login into my bank mobile account



Data as of Q2 2022

Data displayed below is for insuring bank: Customers Bank
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Health Grade Components

FDIC Certificate #34444
Year Established1997
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.44%
Return on Equity - YTD19.3%
Annual Interest Income$379.2MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$20.24B$19.66B
LoansQ2 2022vs Q2 2021$15.51B$16.84B
DepositsQ2 2022vs Q2 2021$17.03B$13.96B
Equity CapitalQ2 2022vs Q2 2021$1.47B$1.35B
Loan Loss AllowanceQ2 2022vs Q2 2021$156.5MM$125.4MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$28.7MM$47.1MM
Real Estate OwnedQ2 2022vs Q2 2021$35.00K$35.00K
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

BMTX Savings Account Rates

0.50%*-$15kBankMobile Savings
OTHER TIERS: 0.01% $15k+

BMTX Checking Account Rates

0.50%*-$15kBankMobile Vibe Up Checking
OTHER TIERS: 0.01% $15k+
0.50%*-$1kStudent BankMobile Vibe Checking
OTHER TIERS: 0.02% $1k+
0.50%*-$1kBankMobile Vibe Checking
OTHER TIERS: 0.01% $1k+
0.50%*-$1kStudent BankMobile Interest Bearing Checking
OTHER TIERS: 0.01% $15k+ | 0.02% $1k - $15k
0.50%*-$15kStudent BankMobile Vibe Up Checking
OTHER TIERS: 0.01% $15k+
0.50%*-$1kBankMobile Interest Bearing Checking
OTHER TIERS: 0.01% $15k+ | 0.02% $1k - $15k

BMTX is an Internet only bank and does not have branch locations. Its headquarters is located at 115 Munson Street - New Haven, CT 06511

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.