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800-922-9999
One Citizens Plaza
Providence, RI 02903

Citizens Bank (RI) is headquartered in Providence and is the largest bank in the state of Rhode Island. It is also the 24th largest bank in the nation. It was established in 2005 and as of March of 2016, it had grown to 14,793 employees at 858 locations. Citizens Bank (RI) has an A health rating.

Related Posts

Citizens Bank Has $150 Checking Bonus In Supermarket Branches - 2/9/2016

Citizens Bank is offering a $150 checking bonus for new accounts opened in the Bank's supermarket branches. Available in CT, DE, MS, MI, NH, NJ, NY, OH, PA, RI, and VT.

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My Bank

Posted by: Friars | May 3, 2016

I cannot say enough good things about my experience with Citizens Bank over the years. My original mortgage was through them and I currently have two home equity lines of credit through them. The rates I receive are very competitive. They have several convenient branch locations,most of them being in Hannaford supermarkets which is where I shop. They also offer IRAs which I have through them. I also have a savings account with a very competitive rate. I do most of my banking and bill payment through their website. When I do use the local branch, the manager and all personnel treats me like family. I highly recommend Citizens Bank to anyone in need of a good financial institution.

Long-Term Account Holder, Mostly Satisfied

Posted by: Anonymous | Apr 16, 2011

I have banked with RBS' Charter One Bank in IL for about ten years now, and I can say that, for the most part, they are a decent bank. Granted, my needs are few; I don't write many checks, deposit even less, do no online banking, and only visit the walk-in branch a couple times a year. So, for my needs, COB has served me nicely. They don't hound me with junk mail or sales calls, their branch staff always seems very polite, and, until recently, their fees were (not great but) tolerable. In fact, if not some new fees lately that seem rather petty (and hopefully will be short-lived), I would have given them 4 stars.

Accounts Closed And Money Given To Another Person

Posted by: Eugene70 | Aug 15, 2013

I am assuming a happy ending to today's mess with Citizens, but I am still in shock this happened.  

My stepson went to the bank, Endicott, NY, I believe.   He closed all of his accounts.   He had 3 or 4.   I assume they gave him the money from his accounts.   They also gave him the money from MINE.....all 4 of mine.   I would not have known this happened had I not set up to receive e-mail when the balance on one of those accounts went below a certain amount.  When I went to my account online to check on the balance just mentioned, I found all of my accounts with a CLOSURE WITHDRAWAL leaving a ZERO balance in all accounts.  I just do not understand how this could happen.   I know they are working hard to resolve the problem, but I find this very disconcerting and disappointing.  

Citizens Bank Is Not An Honest Bank

Posted by: ymy123 | Feb 11, 2015

Citiizens Bank can not be trusted. I had several bad experiences with them. For example, when I was opening an account there, I was told I only need to make one direct deposit to my account each month, I won't be charged service fee.no minimum amount of balance needed, But turned out they charged me $9.99 each month. They said because I did not keep $1500 balance.; For example, they told me they have a promotion of savings account on a certain interest rate. But they only gave me 3 month of that interest rate, and then nothing. And some other examples. So don't use Citizens bank. They will just trap you in.

VIEW MORE REVIEWS

Health
A

Health Grade Components

Overall
FDIC Certificate #57957
Year Established2005
Employees14793
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.73%
Return on Equity - YTD4.93%
Annual Interest Income$801.3MM
Assets and Liabilities
AssetsQ1 2016vs Q1 2015$109.3B$106B
LoansQ1 2016vs Q1 2015$80.82B$75.34B
DepositsQ1 2016vs Q1 2015$77.78B$73.16B
Equity CapitalQ1 2016vs Q1 2015$16.31B$15.91B
Loan Loss AllowanceQ1 2016vs Q1 2015$973.1MM$985.5MM
Unbacked Noncurrent LoansQ1 2016vs Q1 2015$980.9MM$836.4MM
Real Estate OwnedQ1 2016vs Q1 2015$37.9MM$30.3MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not Citizens Bank (RI); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Citizens Bank (RI) Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%--CollegeSaver
0.05%--HomeBuyer Savings
0.01%--Green Savings
0.01%--Business Savings

Citizens Bank (RI) Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.01%--Personal Money Market

Citizens Bank (RI) Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.07%*$250k*-Citizens Bank Platinum Plus Checking
OTHER TIERS: 0.03% Up to $25k | 0.05% $25k - $250k
0.02%--Citizens Bank Platinum Checking
0.01%--Association Checking with Interest

Citizens Bank (RI) CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.45%$1k-48 Month CD - Platinum Plus
1.35%$1k-14 Month CD - Platinum Plus
1.20%$1k-48 Month CD - Platinum
1.10%$1k-14 Month CD - Platinum
0.50%$1k-14 Month CD
0.50%$1k-48 Month CD
0.40%$1k-Business 12 Month Fixed Rate CD
0.20%$10k-12 Month Breakable CD - Platinum Plus
0.15%$1k-Business 15 Month Fixed Rate CD
0.15%$1k-Business 18 Month Fixed Rate CD
0.10%$1k-Business 3 Month Fixed Rate CD
0.10%$1k-Business 6 Month Fixed Rate CD
0.10%$1k-Business 9 Month Fixed Rate CD
0.10%$10k-12 Month Breakable CD - Platinum
0.05%$10k-12 Month Breakable CD
Locations

Citizens Bank (RI) has 1,207 locations. Click to view all Citizens Bank (RI) locations.