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One Citizens Plaza
Providence, RI 02903

Citizens Bank (RI) is headquartered in Providence and is the largest bank in the state of Rhode Island. It is also the 24th largest bank in the nation. It was established in 2005 and as of March of 2017, it had grown to 14,609 employees at 856 locations. Citizens Bank (RI) has an A+ health rating.

Related Posts

Citizens Bank Offers Competitive 15-Month CD w/Checking - 4/15/2017

Citizens Bank is offering a 15-month CD (1.75% APY) that requires new money and a Platinum Plus Checking™ account. $1k min/$999,999.99 max deposit.

Citizens Bank Has $150 Checking Bonus In Supermarket Branches - 1/30/2017

Citizens Bank is offering a $150 checking bonus for new accounts opened in the Bank's supermarket branches. Available in CT, DE, MS, MI, NH, NJ, NY, OH, PA, RI, and VT.

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My Bank

Posted by: Friars | May 3, 2016

I cannot say enough good things about my experience with Citizens Bank over the years. My original mortgage was through them and I currently have two home equity lines of credit through them. The rates I receive are very competitive. They have several convenient branch locations,most of them being in Hannaford supermarkets which is where I shop. They also offer IRAs which I have through them. I also have a savings account with a very competitive rate. I do most of my banking and bill payment through their website. When I do use the local branch, the manager and all personnel treats me like family. I highly recommend Citizens Bank to anyone in need of a good financial institution.

Long-Term Account Holder, Mostly Satisfied

Posted by: Anonymous | Apr 16, 2011

I have banked with RBS' Charter One Bank in IL for about ten years now, and I can say that, for the most part, they are a decent bank. Granted, my needs are few; I don't write many checks, deposit even less, do no online banking, and only visit the walk-in branch a couple times a year. So, for my needs, COB has served me nicely. They don't hound me with junk mail or sales calls, their branch staff always seems very polite, and, until recently, their fees were (not great but) tolerable. In fact, if not some new fees lately that seem rather petty (and hopefully will be short-lived), I would have given them 4 stars.

Accounts Closed And Money Given To Another Person

Posted by: Eugene70 | Aug 15, 2013

I am assuming a happy ending to today's mess with Citizens, but I am still in shock this happened.  

My stepson went to the bank, Endicott, NY, I believe.   He closed all of his accounts.   He had 3 or 4.   I assume they gave him the money from his accounts.   They also gave him the money from MINE.....all 4 of mine.   I would not have known this happened had I not set up to receive e-mail when the balance on one of those accounts went below a certain amount.  When I went to my account online to check on the balance just mentioned, I found all of my accounts with a CLOSURE WITHDRAWAL leaving a ZERO balance in all accounts.  I just do not understand how this could happen.   I know they are working hard to resolve the problem, but I find this very disconcerting and disappointing.  

Cannot Close Account $400 In Overdraft Fees

Because of a $20 payment from Paypal, I had to pay $400 in overdraft fees.

I tried to close the account. I called them and paid the $200 fee. I asked them to close the account and asked 'are you sure it is completely closed?' They said yes. I removed the bank account from Paypal.

What do you know the next day, the $10 went through again. I didn't find out of course until a month later when I was billed $200. Apparently deleting your bank account from Paypal isn't enough (this is because since it is a recurring payment). This should be fixed on Citizens side. Because Paypal is trying to charge a closed account, should not be my problem.

So $400 because of $20 overdraft after trying to cancel my account. This is ridiculous I cannot get them to cancel my account.



Health Grade Components

FDIC Certificate #57957
Year Established2005
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.91%
Return on Equity - YTD6.54%
Annual Interest Income$923.1MM
Assets and Liabilities
AssetsQ1 2017vs Q1 2016$118.2B$109.3B
LoansQ1 2017vs Q1 2016$87.54B$80.82B
DepositsQ1 2017vs Q1 2016$85.12B$77.78B
Equity CapitalQ1 2017vs Q1 2016$16.44B$16.31B
Loan Loss AllowanceQ1 2017vs Q1 2016$1.01B$973.1MM
Unbacked Noncurrent LoansQ1 2017vs Q1 2016$814.0MM$980.9MM
Real Estate OwnedQ1 2017vs Q1 2016$31.8MM$37.9MM
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Always verify rates and promotions with the bank or credit union. We are not Citizens Bank (RI); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Citizens Bank (RI) Savings Account Rates

0.07%*$250k*-Platinum Plus Savings
OTHER TIERS: 0.03% Up to $25k | 0.05% $25k - $250k
0.05%--HomeBuyer Savings
0.02%--Platinum Savings
0.01%--Green Savings
0.01%--Business Savings

Citizens Bank (RI) Money Market Rates

0.12%*$250k*-Platinum Plus Money Market
OTHER TIERS: 0.05% Up to $25k | 0.10% $25k - $250k
0.03%--Platinum Money Market
0.02%--Business Money Market
0.01%--Personal Money Market

Citizens Bank (RI) Checking Account Rates

0.07%*$250k*-Citizens Bank Platinum Plus Checking
OTHER TIERS: 0.03% Up to $25k | 0.05% $25k - $250k
0.02%--Citizens Bank Platinum Checking

Citizens Bank (RI) CD Rates

1.55%$1k-48 Month CD w/ Platinum Plus Checking
1.35%$1k-48 Month CD w/ Platinum Checking
1.35%$1k-14 Month CD w/ Platinum Plus Checking (Online Only)
1.10%$1k-14 Month CD w/ Platinum Checking (Online Only)
0.50%$1k-14 Month CD (Online Only)
0.40%$1k-Business 12 Month Fixed Rate CD
0.20%$10k-12 Month Breakable CD w/ Platinum Plus Checking
0.15%$1k-Business 15 Month Fixed Rate CD
0.15%$1k-Business 18 Month Fixed Rate CD
0.10%$1k-Business 3 Month Fixed Rate CD
0.10%$1k-Business 6 Month Fixed Rate CD
0.10%$1k-Business 9 Month Fixed Rate CD
0.10%$1k-48 Month CD
0.10%$10k-12 Month Breakable CD w/ Platinum Checking
0.05%$10k-12 Month Breakable CD

Citizens Bank (RI) has 1,171 locations. Click to view all Citizens Bank (RI) locations.