Citizens Bank (RI) is headquartered in PROVIDENCE and is the largest bank in the state of Rhode Island. It is also the 17th largest bank in the nation. It was established in 2005 and as of September of 2024, it had grown to 16,986 employees at 1,022 locations. Citizens Bank (RI) has a B+ health rating.
Related Posts
4/16 - $400 Bonus On New Platinum Checking Accounts
1/30/17 - Citizens Bank Has $150 Checking Bonus In Supermarket Branches
7/18/15 - Earn $150 With Citizens Bank's One Deposit Checking Account
4/4/15 - 15-Month CD - 1.3% (Online Only)
2/23/15 - Citizens Bank Raises Rate On 14-month CD, Relationship Required
10/23/14 - Citizens Bank Offers High Rate Online 15-Month Promotional CD
8/15/14 - Citizens Bank's CollegeSaver Account Rewards with End of Term $1,000 Bonus
3/24/14 - RBS 'In Talks' To Sell Citizens To Japanese Bank
5/9/13 - Charter One & Citizens Bank $175 Checking Account Promotion for Several States
2/8/13 - $150 Checking Account Bonus at Citizens Bank in Several States
9/18/12 - CD and Credit Card Specials at Citizens Bank in Several States
5/21/12 - Checking & Money Market Account Bonuses of up to $225 at Citizens Bank in Some States
5/15/12 - Citizens Bank Is Latest To Settle Suit On Overdraft Fees
9/9/11 - Higher Wire Transfer Fees at Wells Fargo and Citizens Bank - Wire Alternatives
9/7/11 - Higher ATM Fees & Paper Statement Fees at PNC, US Bank & Citizens Bank
6/13/11 - $100 Checking Account Promotion at Citizens Bank in Some States
4/14/11 - $240 Checking Account Promotion at Citizens Bank in Some States
Great Local Bank!
Well I actually always thought it was a local bank but now I see they're from RI. But always has had the feel of a small local bank for me which I've always appreciated
The Worst, And No Improvements
they are every where and try to do everything and cant do it
local office sent me online.
online cant access my bill page
password has to be changed every month
long lines
long telephone waits
RUDE CUSTOMER SERVICE
I called to verify a CASHIER'S CHECK. Just to verify. I had SPOKEN to 3 other customer SERVICE PEOPLE. But this lady takes the cake for rudeness and jumpy TO call something out as FRAUD. I DON'T HAVE her name, but she's AFRICAN American. All I needed was TO have the CASHIER'S CHECK verified. No I didn't happen to have the name of THE SENDER. MONEY was owed BACK TO me. FROM military SERVICE MEMBERS. THERE'S sergeant took THEIR money to pay ME BACK. Just because I DIDN'T HAVE the information DOESN'T equal FRAUD. AND all I wanted TO do is VEify the CASHIER'S check. But nope. If YOU'RE NOT GOING TO ASSIST a customer. How can it be called " customer service "? . I NEVER dealt with SOMEONE so rude. I was calling from FLORIDA. SHE'S need to go. I KNOW BANK employees are on high edge looking CONSTANTLY FOR FRAUD. I WOULD NEVER NEVER COMMIT fraud against a bank institution. For 2 days I HAVE BEEN calling CITIZENS BANK trying TO get this CASHIER'S CHECK verified. And all I I ENDED up with was complete rudder rudeness. UNACCEPTABLE rudeness.
Data as of Q3 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 57957 |
| Year Established | 2005 |
| Employees | 16986 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.69% |
| Return on Equity - YTD | 6.5% |
| Annual Interest Income | $7.72B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2024vs Q3 2023 | $219.5B$225B |
| Loans | Q3 2024vs Q3 2023 | $140.5B$148.8B |
| Deposits | Q3 2024vs Q3 2023 | $179B$181.5B |
| Equity Capital | Q3 2024vs Q3 2023 | $24.69B$21.9B |
| Loan Loss Allowance | Q3 2024vs Q3 2023 | $2.08B$2.08B |
| Unbacked Noncurrent Loans | Q3 2024vs Q3 2023 | $1.74B$1.33B |
| Real Estate Owned | Q3 2024vs Q3 2023 | $11.5MM$11.1MM |
