Citizens Bank (RI) is headquartered in Providence and is the largest bank in the state of Rhode Island. It is also the 18th largest bank in the nation. It was established in 2005 and as of June of 2019, it had grown to 18,085 employees at 1,112 locations. Citizens Bank (RI) has an A+ health rating.
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4/16 - $400 Bonus On New Platinum Checking Accounts
1/30 - Citizens Bank Has $150 Checking Bonus In Supermarket Branches
4/4/15 - 15-Month CD - 1.3% (Online Only)
3/26/15 - $200 Checking Account Bonus At Citizens Bank
2/23/15 - Citizens Bank Raises Rate On 14-month CD, Relationship Required
10/23/14 - Citizens Bank Offers High Rate Online 15-Month Promotional CD
8/15/14 - Citizens Bank's CollegeSaver Account Rewards with End of Term $1,000 Bonus
3/24/14 - RBS 'In Talks' To Sell Citizens To Japanese Bank
1/20/14 - Citizens Bank Offers New Checking Account That Limits Monthly Fees
10/20/13 - TD Bank Wants To Buy Citizens
5/9/13 - Charter One & Citizens Bank $175 Checking Account Promotion for Several States
2/8/13 - $150 Checking Account Bonus at Citizens Bank in Several States
9/18/12 - CD and Credit Card Specials at Citizens Bank in Several States
5/21/12 - Checking & Money Market Account Bonuses of up to $225 at Citizens Bank in Some States
5/15/12 - Citizens Bank Is Latest To Settle Suit On Overdraft Fees
3/22/12 - Higher Checking Account Fees At Citizens Bank
10/31/11 - College Savings Account At Citizens Bank & Charter One
10/24/11 - Citizens Bank's Checking Promo: $200 & $240 Bonuses
9/9/11 - Higher Wire Transfer Fees at Wells Fargo and Citizens Bank - Wire Alternatives
6/13/11 - $100 Checking Account Promotion at Citizens Bank in Some States
4/14/11 - $240 Checking Account Promotion at Citizens Bank in Some States
Citizens Bank RI
What a Great Bank! 5 Star if you ask me. The customer service at this bank is exceptional, not to mention the representatives. I can honestly say, that I really love this bank. Their customer service and quality in banking is superior. In addition, citizens bank has great security for their consumers and citizens bank even calls the customer if they feel a charge is fraud or not within likely habits. Lastly, although they do not have a location in NYC which I wish they did, they have 24/7 customer service so no matter what the reason you can always get ahold of a representative if need be. Only recommendation would be a location in NYC other then that truly exceptional bank and banking expierence for me. I first opened for a value checking -student account. However, after their acceptional service I’ll be staying here for as long as citizens bank is open. - Philip M. Cherry Hill, N.J.
Bank Checking Account.
My bank checking account charges little fees but has very few benefits. When the bank changed names the account that I had was still automatically available was charged very large fees for the same free service I had in the past. I think this is poor practice. The similar feed account for the new bank is now one with none of the services that I was receiving before. This branch is local and the customer service is good so I have not changed banks. Because of the changes I have started looking into other options for banking. I prefer not have fees changed or assesed to my account just to have me change account types. If you no longer offer a service or no longer want to offer a service just don't offer it, don't assign silly fees.
Accounts Closed And Money Given To Another Person
I am assuming a happy ending to today's mess with Citizens, but I am still in shock this happened.
My stepson went to the bank, Endicott, NY, I believe. He closed all of his accounts. He had 3 or 4. I assume they gave him the money from his accounts. They also gave him the money from MINE.....all 4 of mine. I would not have known this happened had I not set up to receive e-mail when the balance on one of those accounts went below a certain amount. When I went to my account online to check on the balance just mentioned, I found all of my accounts with a CLOSURE WITHDRAWAL leaving a ZERO balance in all accounts. I just do not understand how this could happen. I know they are working hard to resolve the problem, but I find this very disconcerting and disappointing.
Unprofessional
Not a professional establishment at all!As a customer at this bank I decided that it is an absolute disgrace!Wasted precious time trying to get fees reversed.Why should I even be told by this bank representative that she will be late to pick up her kids?Not my problem and maybe if they had better customer service in the first place I would not have had to wait excessively long and to the point that they are actually half an hour past closing!They really should rethink their customer service strategies.Just a failing bank.
Data as of Q2 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 57957 |
| Year Established | 2005 |
| Employees | 18085 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.11% |
| Return on Equity - YTD | 8.63% |
| Annual Interest Income | $3.15B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2019vs Q2 2018 | $163B$123.9B |
| Loans | Q2 2019vs Q2 2018 | $117.7B$94.38B |
| Deposits | Q2 2019vs Q2 2018 | $125.8B$90.56B |
| Equity Capital | Q2 2019vs Q2 2018 | $21.45B$16.68B |
| Loan Loss Allowance | Q2 2019vs Q2 2018 | $1.23B$1.05B |
| Unbacked Noncurrent Loans | Q2 2019vs Q2 2018 | $717.4MM$688.4MM |
| Real Estate Owned | Q2 2019vs Q2 2018 | $26.5MM$18.6MM |
Always verify rates and promotions with the bank or credit union. We are not Citizens Bank (RI); we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.
Citizens Bank (RI) Savings Account Rates
Citizens Bank (RI) Money Market Rates
Citizens Bank (RI) Checking Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.07%*† | $250k* | - | Citizens Bank Platinum Plus Checking | ||
| OTHER TIERS: 0.03% → Up to $25k | 0.05% → $25k - $250k | |||||
| 0.02%† | - | - | Citizens Bank Platinum Checking | ||
