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One Citizens Plaza
Providence, RI 02903

Citizens Bank (RI) is headquartered in Providence and is the largest bank in the state of Rhode Island. It is also the 24th largest bank in the nation. It was established in 2005 and as of December of 2016, it had grown to 14,669 employees at 858 locations. Citizens Bank (RI) has an A health rating.

Related Posts

Citizens Bank Offers Competitive 15-Month CD w/Checking - 4/15/2017

Citizens Bank is offering a 15-month CD (1.75% APY) that requires new money and a Platinum Plus Checking™ account. $1k min/$999,999.99 max deposit.

Citizens Bank Has $150 Checking Bonus In Supermarket Branches - 1/30/2017

Citizens Bank is offering a $150 checking bonus for new accounts opened in the Bank's supermarket branches. Available in CT, DE, MS, MI, NH, NJ, NY, OH, PA, RI, and VT.

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My Bank

Posted by: Friars | May 3, 2016

I cannot say enough good things about my experience with Citizens Bank over the years. My original mortgage was through them and I currently have two home equity lines of credit through them. The rates I receive are very competitive. They have several convenient branch locations,most of them being in Hannaford supermarkets which is where I shop. They also offer IRAs which I have through them. I also have a savings account with a very competitive rate. I do most of my banking and bill payment through their website. When I do use the local branch, the manager and all personnel treats me like family. I highly recommend Citizens Bank to anyone in need of a good financial institution.

Long-Term Account Holder, Mostly Satisfied

Posted by: Anonymous | Apr 16, 2011

I have banked with RBS' Charter One Bank in IL for about ten years now, and I can say that, for the most part, they are a decent bank. Granted, my needs are few; I don't write many checks, deposit even less, do no online banking, and only visit the walk-in branch a couple times a year. So, for my needs, COB has served me nicely. They don't hound me with junk mail or sales calls, their branch staff always seems very polite, and, until recently, their fees were (not great but) tolerable. In fact, if not some new fees lately that seem rather petty (and hopefully will be short-lived), I would have given them 4 stars.

Accounts Closed And Money Given To Another Person

Posted by: Eugene70 | Aug 15, 2013

I am assuming a happy ending to today's mess with Citizens, but I am still in shock this happened.  

My stepson went to the bank, Endicott, NY, I believe.   He closed all of his accounts.   He had 3 or 4.   I assume they gave him the money from his accounts.   They also gave him the money from MINE.....all 4 of mine.   I would not have known this happened had I not set up to receive e-mail when the balance on one of those accounts went below a certain amount.  When I went to my account online to check on the balance just mentioned, I found all of my accounts with a CLOSURE WITHDRAWAL leaving a ZERO balance in all accounts.  I just do not understand how this could happen.   I know they are working hard to resolve the problem, but I find this very disconcerting and disappointing.  

A Decent Bank, Except For Their New Fees Lately

Posted by: dbg123 | Apr 16, 2011

I have been with Citizens' Charter One bank in the Midwest for about 10 years, and overall I must say, if your needs are low, they are a fine bank. I write a few checks per month, deposit even less, don't do online banking, and visit the walk-in branch a couple times a year. For that, COB has always seemed nicely okay. They also treat (me) well: their fees are (not great, but) tolerable, I seldom get their sales mail or calls, and their in-branch and telephone staff have always been polite, if a little in-flexible at times. In fact, if not for some recent new annoying fees (that hopefully will be short-lived), I would have given them 4 stars.



Health Grade Components

FDIC Certificate #57957
Year Established2005
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.78%
Return on Equity - YTD5.38%
Annual Interest Income$3.37B
Assets and Liabilities
AssetsQ4 2016vs Q4 2015$116.9B$108.1B
LoansQ4 2016vs Q4 2015$86.83B$78.70B
DepositsQ4 2016vs Q4 2015$83.23B$77.58B
Equity CapitalQ4 2016vs Q4 2015$16.34B$16.04B
Loan Loss AllowanceQ4 2016vs Q4 2015$1.01B$986.9MM
Unbacked Noncurrent LoansQ4 2016vs Q4 2015$800.8MM$767.3MM
Real Estate OwnedQ4 2016vs Q4 2015$37.1MM$35.0MM

Rates for Citizens Bank (RI) are currently being reviewed.


Citizens Bank (RI) has 1,188 locations. Click to view all Citizens Bank (RI) locations.