Citizens Bank (RI)
Popular Accounts at this Bank
| APY | ACCOUNT TYPE | ACCOUNT NAME |
|---|---|---|
| 0.50% | 1-year CD | 14 Month CD (Online Only) 1.40% - Synchrony Bank 12 Month CD |
| 0.01% | Savings | Green Savings |
| 0.10% | 4-year CD | 48 Month CD 1.80% - Goldman Sachs Bank USA 4 Year CD |
Citizens Bank (RI) is headquartered in Providence and is the largest bank in the state of Rhode Island. It is also the 24th largest bank in the nation. It was established in 2005 and as of March of 2017, it had grown to 14,609 employees at 856 locations. Citizens Bank (RI) has an A+ health rating.
Related Posts
1/30 - Citizens Bank Has $150 Checking Bonus In Supermarket Branches
4/4 - 15-Month CD - 1.3% (Online Only)
3/26 - $200 Checking Account Bonus At Citizens Bank
2/23 - Citizens Bank Raises Rate On 14-month CD, Relationship Required
8/15 - Citizens Bank's CollegeSaver Account Rewards with End of Term $1,000 Bonus
3/24 - RBS 'In Talks' To Sell Citizens To Japanese Bank
1/20 - Citizens Bank Offers New Checking Account That Limits Monthly Fees
5/9/13 - Charter One & Citizens Bank $175 Checking Account Promotion for Several States
2/8/13 - $150 Checking Account Bonus at Citizens Bank in Several States
9/18/12 - CD and Credit Card Specials at Citizens Bank in Several States
5/21/12 - Checking & Money Market Account Bonuses of up to $225 at Citizens Bank in Some States
5/15/12 - Citizens Bank Is Latest To Settle Suit On Overdraft Fees
3/22/12 - Higher Checking Account Fees At Citizens Bank
10/31/11 - College Savings Account At Citizens Bank & Charter One
10/24/11 - Citizens Bank's Checking Promo: $200 & $240 Bonuses
9/9/11 - Higher Wire Transfer Fees at Wells Fargo and Citizens Bank - Wire Alternatives
9/7/11 - Higher ATM Fees & Paper Statement Fees at PNC, US Bank & Citizens Bank
6/13/11 - $100 Checking Account Promotion at Citizens Bank in Some States
4/14/11 - $240 Checking Account Promotion at Citizens Bank in Some States
My Bank
I cannot say enough good things about my experience with Citizens Bank over the years. My original mortgage was through them and I currently have two home equity lines of credit through them. The rates I receive are very competitive. They have several convenient branch locations,most of them being in Hannaford supermarkets which is where I shop. They also offer IRAs which I have through them. I also have a savings account with a very competitive rate. I do most of my banking and bill payment through their website. When I do use the local branch, the manager and all personnel treats me like family. I highly recommend Citizens Bank to anyone in need of a good financial institution.
Long-Term Account Holder, Mostly Satisfied
I have banked with RBS' Charter One Bank in IL for about ten years now, and I can say that, for the most part, they are a decent bank. Granted, my needs are few; I don't write many checks, deposit even less, do no online banking, and only visit the walk-in branch a couple times a year. So, for my needs, COB has served me nicely. They don't hound me with junk mail or sales calls, their branch staff always seems very polite, and, until recently, their fees were (not great but) tolerable. In fact, if not some new fees lately that seem rather petty (and hopefully will be short-lived), I would have given them 4 stars.
Accounts Closed And Money Given To Another Person
I am assuming a happy ending to today's mess with Citizens, but I am still in shock this happened.
My stepson went to the bank, Endicott, NY, I believe. He closed all of his accounts. He had 3 or 4. I assume they gave him the money from his accounts. They also gave him the money from MINE.....all 4 of mine. I would not have known this happened had I not set up to receive e-mail when the balance on one of those accounts went below a certain amount. When I went to my account online to check on the balance just mentioned, I found all of my accounts with a CLOSURE WITHDRAWAL leaving a ZERO balance in all accounts. I just do not understand how this could happen. I know they are working hard to resolve the problem, but I find this very disconcerting and disappointing.
Cannot Close Account $400 In Overdraft Fees
Because of a $20 payment from Paypal, I had to pay $400 in overdraft fees.
I tried to close the account. I called them and paid the $200 fee. I asked them to close the account and asked 'are you sure it is completely closed?' They said yes. I removed the bank account from Paypal.
What do you know the next day, the $10 went through again. I didn't find out of course until a month later when I was billed $200. Apparently deleting your bank account from Paypal isn't enough (this is because since it is a recurring payment). This should be fixed on Citizens side. Because Paypal is trying to charge a closed account, should not be my problem.
So $400 because of $20 overdraft after trying to cancel my account. This is ridiculous I cannot get them to cancel my account.
Data as of Q1 2017
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 57957 |
| Year Established | 2005 |
| Employees | 14609 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.91% |
| Return on Equity - YTD | 6.54% |
| Annual Interest Income | $923.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2017vs Q1 2016 | $118.2B$109.3B |
| Loans | Q1 2017vs Q1 2016 | $87.54B$80.82B |
| Deposits | Q1 2017vs Q1 2016 | $85.12B$77.78B |
| Equity Capital | Q1 2017vs Q1 2016 | $16.44B$16.31B |
| Loan Loss Allowance | Q1 2017vs Q1 2016 | $1.01B$973.1MM |
| Unbacked Noncurrent Loans | Q1 2017vs Q1 2016 | $814.0MM$980.9MM |
| Real Estate Owned | Q1 2017vs Q1 2016 | $31.8MM$37.9MM |
Always verify rates and promotions with the bank or credit union. We are not Citizens Bank (RI); we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.
Citizens Bank (RI) Savings Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.07%*† | $250k* | - | Platinum Plus Savings | ||
| OTHER TIERS: 0.03% → Up to $25k | 0.05% → $25k - $250k | |||||
| 0.05%† | - | - | CollegeSaver | ||
| 0.05%† | - | - | HomeBuyer Savings | ||
| 0.02%† | - | - | Platinum Savings | ||
| 0.01%† | - | - | Green Savings | ||
| 0.01%† | - | - | Business Savings | ||
Citizens Bank (RI) Money Market Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.12%*† | $250k* | - | Platinum Plus Money Market | ||
| OTHER TIERS: 0.05% → Up to $25k | 0.10% → $25k - $250k | |||||
| 0.03%† | - | - | Platinum Money Market | ||
| 0.02%† | - | - | Business Money Market | ||
| 0.01%† | - | - | Personal Money Market | ||
Citizens Bank (RI) Checking Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.07%*† | $250k* | - | Citizens Bank Platinum Plus Checking | ||
| OTHER TIERS: 0.03% → Up to $25k | 0.05% → $25k - $250k | |||||
| 0.02%† | - | - | Citizens Bank Platinum Checking | ||
Citizens Bank (RI) CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 1.55%† | $1k | - | 48 Month CD w/ Platinum Plus Checking | |
| 1.35%† | $1k | - | 48 Month CD w/ Platinum Checking | |
| 1.35%† | $1k | - | 14 Month CD w/ Platinum Plus Checking (Online Only) | |
| 1.10%† | $1k | - | 14 Month CD w/ Platinum Checking (Online Only) | |
| 0.50%† | $1k | - | 14 Month CD (Online Only) | |
| 0.40%† | $1k | - | Business 12 Month Fixed Rate CD | |
| 0.20%† | $10k | - | 12 Month Breakable CD w/ Platinum Plus Checking | |
| 0.15%† | $1k | - | Business 15 Month Fixed Rate CD | |
| 0.15%† | $1k | - | Business 18 Month Fixed Rate CD | |
| 0.10%† | $1k | - | Business 3 Month Fixed Rate CD | |
| 0.10%† | $1k | - | Business 6 Month Fixed Rate CD | |
| 0.10%† | $1k | - | Business 9 Month Fixed Rate CD | |
| 0.10%† | $1k | - | 48 Month CD | |
| 0.10%† | $10k | - | 12 Month Breakable CD w/ Platinum Checking | |
| 0.05%† | $10k | - | 12 Month Breakable CD |
Citizens Bank (RI) has 1,171 locations. Click to view all Citizens Bank (RI) locations.