Overview / Commentary
401-456-7096
One Citizens Plaza
Providence, RI 02903

Citizens Bank (RI) is headquartered in Providence and is the largest bank in the state of Rhode Island. It is also the 23rd largest bank in the nation. It was established in 2005 and as of December of 2018, it had grown to 15,343 employees at 785 locations. Citizens Bank (RI) has an A health rating.

Related Posts

Special 2.75% APY - 15 Month CD - 2/27/2019

Just received the offer via post card. New money only, checking not required for this 15 month special offer at 2.75% APY. Available at local branch or online.

Citizen's Bank 15 Month CD - 3.25% APY - 1/3/2019

Citizen's Bank is offering a 15 month CD at 3.25% APY, available through 2/21/19. It requires a Platinum Plus Checking account. This bank has branches throughout New England, the Middle Atlantic and parts of the Midwest.

New Citizens Access Bank Launched. 2.00% Savings Rate - 7/9/2018

The online only bank is live at citizensaccess.com 2.00% for Savings account with balance > $5000 6m CD 2.05% 12m CD 2.50% 18m CD 2.60% 2yr CD 2.75% 3yr CD 3.00% 4yr CD 3.05% 5yr CD 3.10% I had posted a while ago but it had not gone fully live then. Now live to everyone.

View all posts from:


Citizens Bank RI

Posted by: philipmanc | Dec 6, 2018

What a Great Bank! 5 Star if you ask me. The customer service at this bank is exceptional, not to mention the representatives. I can honestly say, that I really love this bank. Their customer service and quality in banking is superior. In addition, citizens bank has great security for their consumers and citizens bank even calls the customer if they feel a charge is fraud or not within likely habits. Lastly, although they do not have a location in NYC which I wish they did, they have 24/7 customer service so no matter what the reason you can always get ahold of a representative if need be. Only recommendation would be a location in NYC other then that truly exceptional bank and banking expierence for me. I first opened for a value checking -student account. However, after their acceptional service I’ll be staying here for as long as citizens bank is open. - Philip M. Cherry Hill, N.J.

Bank Checking Account.

Posted by: breenunez | Mar 20, 2018

My bank checking account charges little fees but has very few benefits. When the bank changed names the account that I had was still automatically available was charged very large fees for the same free service I had in the past. I think this is poor practice. The similar feed account for the new bank is now one with none of the services that I was receiving before. This branch is local and the customer service is good so I have not changed banks. Because of the changes I have started looking into other options for banking. I prefer not have fees changed or assesed to my account just to have me change account types. If you no longer offer a service or no longer want to offer a service just don't offer it, don't assign silly fees.

Accounts Closed And Money Given To Another Person

Posted by: Eugene70 | Aug 15, 2013

I am assuming a happy ending to today's mess with Citizens, but I am still in shock this happened.  

My stepson went to the bank, Endicott, NY, I believe.   He closed all of his accounts.   He had 3 or 4.   I assume they gave him the money from his accounts.   They also gave him the money from MINE.....all 4 of mine.   I would not have known this happened had I not set up to receive e-mail when the balance on one of those accounts went below a certain amount.  When I went to my account online to check on the balance just mentioned, I found all of my accounts with a CLOSURE WITHDRAWAL leaving a ZERO balance in all accounts.  I just do not understand how this could happen.   I know they are working hard to resolve the problem, but I find this very disconcerting and disappointing.  

Extremely Unprofessional/Look Elsewhere!

There are so many better options than this bank. My girlfriend responded to a marketing campaign where they stated$400.00 would be issued upon setting up direct deposit. Well sure enough she bit on this fraudulent bait, not only did she bite she switched all of her accounts over (bill pays, membership fees, EVERYTHING) over to Citizens. To make a very long story short (countless calls to useless customer service, insite branch visits, supervisor calls) they decided to "not do business with her" but not one person could say why. She makes phenomenal money, we ordered her bank history reports no negatives on there, but not one person was "authorized" to tell her why. Do yourself a favor, go to any other bank but Citizens, never heard of such a thing in today's day and age. I use CapitalOne and they're amazing.

VIEW MORE REVIEWS

Health

Health Grade Components

Overall
FDIC Certificate #57957
Year Established2005
Employees15343
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.11%
Return on Equity - YTD8.26%
Annual Interest Income$4.68B
Assets and Liabilities
AssetsQ4 2018vs Q4 2017$129.4B$122B
LoansQ4 2018vs Q4 2017$98.70B$91.33B
DepositsQ4 2018vs Q4 2017$93.89B$89.63B
Equity CapitalQ4 2018vs Q4 2017$16.89B$16.96B
Loan Loss AllowanceQ4 2018vs Q4 2017$1.06B$1.01B
Unbacked Noncurrent LoansQ4 2018vs Q4 2017$613.4MM$696.0MM
Real Estate OwnedQ4 2018vs Q4 2017$23.3MM$23.2MM
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Special 2.75% APY - 15 Month CD

Percussed   |  
Just received the offer via post card. New money only, checking not required for this 15 month special offer at 2.75% APY. Available at local branch or online.

Citizen's Bank 15 Month CD - 3.25% APY

Percussed   |  
Citizen's Bank is offering a 15 month CD at 3.25% APY, available through 2/21/19. It requires a Platinum Plus Checking account. This bank has branches throughout New England, the Middle Atlantic and parts of the Midwest.

Rates
Report an Issue

Always verify rates and promotions with the bank or credit union. We are not Citizens Bank (RI); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Citizens Bank (RI) Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.07%*$250k*-Platinum Plus Savings
OTHER TIERS: 0.03% Up to $25k | 0.05% $25k - $250k
0.05%--CollegeSaver
0.02%--Platinum Savings
0.01%--Green Savings
0.01%--Business Savings

Citizens Bank (RI) Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.20%*$25k*$3mPlatinum Plus Promotional Money Market (New Money)
OTHER TIERS: 0.05% Up to $25k | 0.25% $3m+
1.00%*$25k*$3mPlatinum Promotional Money Market (New Money)
OTHER TIERS: 0.03% Any amount
0.12%*$250k*-Platinum Plus Money Market
OTHER TIERS: 0.05% Up to $25k | 0.10% $25k - $250k
0.03%--Platinum Money Market
0.02%--Business Money Market
0.01%--Personal Money Market

Citizens Bank (RI) Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.07%*$250k*-Citizens Bank Platinum Plus Checking
OTHER TIERS: 0.03% Up to $25k | 0.05% $25k - $250k
0.02%--Citizens Bank Platinum Checking

Citizens Bank (RI) CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%$1k-24 Month CD w/ Platinum Plus Checking
1.75%$1k-24 Month CD w/ Platinum Checking
1.35%$1k-12 Month CD w/ Platinum Plus Checking
1.00%$1k-13 Month Online-Only CD
1.00%$1k-12 Month CD w/ Platinum Checking
0.40%$1k-Business 12 Month Fixed Rate CD
0.15%$1k-Business 15 Month Fixed Rate CD
0.15%$1k-Business 18 Month Fixed Rate CD
0.10%$1k-24 Month CD
0.10%$1k-Business 3 Month Fixed Rate CD
0.10%$1k-Business 6 Month Fixed Rate CD
0.10%$1k-Business 9 Month Fixed Rate CD
0.10%$1k-12 Month CD
Locations

Availability

Cleveland Area

Interactive local rates map


The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.