Citizens Bank (RI)

Overview / Commentary
One Citizens Plaza
Providence, RI 02903

Citizens Bank (RI) is headquartered in Providence and is the largest bank in the state of Rhode Island. It is also the 18th largest bank in the nation. It was established in 2005 and as of September of 2019, it had grown to 17,972 employees at 1,113 locations. Citizens Bank (RI) has an A+ health rating.

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Special 2.75% APY - 15 Month CD - 2/27/2019

Just received the offer via post card. New money only, checking not required for this 15 month special offer at 2.75% APY. Available at local branch or online.

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Citizens Bank RI

Posted by: philipmanc | Dec 6, 2018

What a Great Bank! 5 Star if you ask me. The customer service at this bank is exceptional, not to mention the representatives. I can honestly say, that I really love this bank. Their customer service and quality in banking is superior. In addition, citizens bank has great security for their consumers and citizens bank even calls the customer if they feel a charge is fraud or not within likely habits. Lastly, although they do not have a location in NYC which I wish they did, they have 24/7 customer service so no matter what the reason you can always get ahold of a representative if need be. Only recommendation would be a location in NYC other then that truly exceptional bank and banking expierence for me. I first opened for a value checking -student account. However, after their acceptional service I’ll be staying here for as long as citizens bank is open. - Philip M. Cherry Hill, N.J.

Bank Checking Account.

Posted by: breenunez | Mar 20, 2018

My bank checking account charges little fees but has very few benefits. When the bank changed names the account that I had was still automatically available was charged very large fees for the same free service I had in the past. I think this is poor practice. The similar feed account for the new bank is now one with none of the services that I was receiving before. This branch is local and the customer service is good so I have not changed banks. Because of the changes I have started looking into other options for banking. I prefer not have fees changed or assesed to my account just to have me change account types. If you no longer offer a service or no longer want to offer a service just don't offer it, don't assign silly fees.

Accounts Closed And Money Given To Another Person

Posted by: Eugene70 | Aug 15, 2013

I am assuming a happy ending to today's mess with Citizens, but I am still in shock this happened.  

My stepson went to the bank, Endicott, NY, I believe.   He closed all of his accounts.   He had 3 or 4.   I assume they gave him the money from his accounts.   They also gave him the money from MINE.....all 4 of mine.   I would not have known this happened had I not set up to receive e-mail when the balance on one of those accounts went below a certain amount.  When I went to my account online to check on the balance just mentioned, I found all of my accounts with a CLOSURE WITHDRAWAL leaving a ZERO balance in all accounts.  I just do not understand how this could happen.   I know they are working hard to resolve the problem, but I find this very disconcerting and disappointing.  


Posted by: Nikolove | May 10, 2019

Not a professional establishment at all!As a customer at this bank I decided that it is an absolute disgrace!Wasted precious time trying to get fees reversed.Why should I even be told by this bank representative that she will be late to pick up her kids?Not my problem and maybe if they had better customer service in the first place I would not have had to wait excessively long and to the point that they are actually half an hour past closing!They really should rethink their customer service strategies.Just a failing bank.



Health Grade Components

FDIC Certificate #57957
Year Established2005
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.11%
Return on Equity - YTD8.58%
Annual Interest Income$4.69B
Assets and Liabilities
AssetsQ3 2019vs Q3 2018$164.7B$126.9B
LoansQ3 2019vs Q3 2018$118.5B$96.49B
DepositsQ3 2019vs Q3 2018$126.7B$90.99B
Equity CapitalQ3 2019vs Q3 2018$21.69B$16.69B
Loan Loss AllowanceQ3 2019vs Q3 2018$1.26B$1.05B
Unbacked Noncurrent LoansQ3 2019vs Q3 2018$742.7MM$640.5MM
Real Estate OwnedQ3 2019vs Q3 2018$34.2MM$19.2MM
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Always verify rates and promotions with the bank or credit union. We are not Citizens Bank (RI); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Citizens Bank (RI) Savings Account Rates

0.07%*$250k*-Platinum Plus Savings
OTHER TIERS: 0.03% Up to $25k | 0.05% $25k - $250k
0.02%--Platinum Savings
0.01%--Business Savings
0.01%--One Deposit Savings

Citizens Bank (RI) Money Market Rates

1.25%*$25k*$3mPlatinum Plus Promotional Money Market (New Money)
OTHER TIERS: 0.05% Up to $25k | 0.25% $3m+
0.75%*$25k*$3mPlatinum Promotional Money Market (New Money)
OTHER TIERS: 0.03% Any amount
0.12%*$250k*-Platinum Plus Money Market
OTHER TIERS: 0.05% Up to $25k | 0.10% $25k - $250k
0.03%--Platinum Money Market
0.02%--Business Money Market
0.01%--Personal Money Market

Citizens Bank (RI) Checking Account Rates

0.07%*$250k*-Citizens Bank Platinum Plus Checking
OTHER TIERS: 0.03% Up to $25k | 0.05% $25k - $250k
0.02%--Citizens Bank Platinum Checking

Citizens Bank (RI) CD Rates

1.25%$1k-24 Month CD w/ Platinum Plus Checking
1.20%$1k-11 Month CD w/ Platinum Plus Checking
1.00%$1k-14 Month Online Only CD
0.75%$1k-24 Month CD w/ Platinum Checking
0.70%$1k-11 Month CD w/ Platinum Checking
0.40%$1k-Business 12 Month Fixed Rate CD
0.15%$1k-Business 15 Month Fixed Rate CD
0.15%$1k-Business 18 Month Fixed Rate CD
0.10%$1k-24 Month CD
0.10%$1k-Business 3 Month Fixed Rate CD
0.10%$1k-Business 6 Month Fixed Rate CD
0.10%$1k-Business 9 Month Fixed Rate CD
0.10%$1k-11 Month CD


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