Citizens Bank (RI) is headquartered in Providence and is the largest bank in the state of Rhode Island. It is also the 17th largest bank in the nation. It was established in 2005 and as of December of 2019, it had grown to 17,878 employees at 1,085 locations. Citizens Bank (RI) has an A+ health rating.
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4/16 - $400 Bonus On New Platinum Checking Accounts
1/30 - Citizens Bank Has $150 Checking Bonus In Supermarket Branches
4/4/15 - 15-Month CD - 1.3% (Online Only)
3/26/15 - $200 Checking Account Bonus At Citizens Bank
2/23/15 - Citizens Bank Raises Rate On 14-month CD, Relationship Required
10/23/14 - Citizens Bank Offers High Rate Online 15-Month Promotional CD
8/15/14 - Citizens Bank's CollegeSaver Account Rewards with End of Term $1,000 Bonus
3/24/14 - RBS 'In Talks' To Sell Citizens To Japanese Bank
1/20/14 - Citizens Bank Offers New Checking Account That Limits Monthly Fees
10/20/13 - TD Bank Wants To Buy Citizens
5/9/13 - Charter One & Citizens Bank $175 Checking Account Promotion for Several States
2/8/13 - $150 Checking Account Bonus at Citizens Bank in Several States
9/18/12 - CD and Credit Card Specials at Citizens Bank in Several States
5/21/12 - Checking & Money Market Account Bonuses of up to $225 at Citizens Bank in Some States
5/15/12 - Citizens Bank Is Latest To Settle Suit On Overdraft Fees
3/22/12 - Higher Checking Account Fees At Citizens Bank
10/31/11 - College Savings Account At Citizens Bank & Charter One
10/24/11 - Citizens Bank's Checking Promo: $200 & $240 Bonuses
9/9/11 - Higher Wire Transfer Fees at Wells Fargo and Citizens Bank - Wire Alternatives
6/13/11 - $100 Checking Account Promotion at Citizens Bank in Some States
4/14/11 - $240 Checking Account Promotion at Citizens Bank in Some States
Bank Checking Account.
My bank checking account charges little fees but has very few benefits. When the bank changed names the account that I had was still automatically available was charged very large fees for the same free service I had in the past. I think this is poor practice. The similar feed account for the new bank is now one with none of the services that I was receiving before. This branch is local and the customer service is good so I have not changed banks. Because of the changes I have started looking into other options for banking. I prefer not have fees changed or assesed to my account just to have me change account types. If you no longer offer a service or no longer want to offer a service just don't offer it, don't assign silly fees.
Accounts Closed And Money Given To Another Person
I am assuming a happy ending to today's mess with Citizens, but I am still in shock this happened.
My stepson went to the bank, Endicott, NY, I believe. He closed all of his accounts. He had 3 or 4. I assume they gave him the money from his accounts. They also gave him the money from MINE.....all 4 of mine. I would not have known this happened had I not set up to receive e-mail when the balance on one of those accounts went below a certain amount. When I went to my account online to check on the balance just mentioned, I found all of my accounts with a CLOSURE WITHDRAWAL leaving a ZERO balance in all accounts. I just do not understand how this could happen. I know they are working hard to resolve the problem, but I find this very disconcerting and disappointing.
Extremely Unprofessional/Look Elsewhere!
There are so many better options than this bank. My girlfriend responded to a marketing campaign where they stated$400.00 would be issued upon setting up direct deposit. Well sure enough she bit on this fraudulent bait, not only did she bite she switched all of her accounts over (bill pays, membership fees, EVERYTHING) over to Citizens. To make a very long story short (countless calls to useless customer service, insite branch visits, supervisor calls) they decided to "not do business with her" but not one person could say why. She makes phenomenal money, we ordered her bank history reports no negatives on there, but not one person was "authorized" to tell her why. Do yourself a favor, go to any other bank but Citizens, never heard of such a thing in today's day and age. I use CapitalOne and they're amazing.
Data as of Q4 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 57957 |
| Year Established | 2005 |
| Employees | 17878 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.11% |
| Return on Equity - YTD | 8.49% |
| Annual Interest Income | $6.20B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $165.7B$129.4B |
| Loans | Q4 2019vs Q4 2018 | $121B$98.70B |
| Deposits | Q4 2019vs Q4 2018 | $127.2B$93.89B |
| Equity Capital | Q4 2019vs Q4 2018 | $21.97B$16.89B |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $1.25B$1.06B |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $697.9MM$613.4MM |
| Real Estate Owned | Q4 2019vs Q4 2018 | $38.1MM$23.3MM |
