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First Niagara Bank (NY)

Popular Accounts at this Bank

0.01%CheckingPinnaclePlus Checking
0.40%5-year CD60 Month CD
0.10%SavingsFirst Niagara Companion Savings

Overview / Commentary
726 Exchange Street, Suite 106
Buffalo, NY 14210

First Niagara Bank is a New York-based bank that provides personal and commercial banking, risk management, investment, and insurance products and services. It is a publicly traded bank (NASDAQ:FNFG) that is also included on the NASDAQ Financial-100 Index.

The bank offers savings, checking, money market, and CD accounts, as well as online financial tools on its personal banking side. Although only its student checking account option does not have a monthly fee, its other checking account options offer different ways to wave fees. The student checking account also comes with a free First Niagara Debit Card through which customers can earn rewards to redeem through various retail partners. The bank’s savings account offers include a basic savings account with average daily balance requirements, a money market account that offers increased rates of interest when higher balances are kept, and eCDs that range in term lengths from 1 to 72 months.

First Niagara Bank online banking provides customers with web-based tools that enable them to manage their accounts, view front and back images of checks, transfer funds, and analyze savings growth. The bank also released a mobile banking app that allows customers to manage their accounts, deposit funds remotely, pay bills, and transfer funds while on the go.

First Niagara Bank was originally established in 1870 as the Lockport Savings Bank and remained as such for 130 years. After being reorganized in the 1990’s, the bank changed its name one last time to First Niagara in 2000. First Niagara Bank is currently headquartered in Buffalo, New York, and its FDIC organizational classification was changed from Savings Bank to Commercial Bank in 2010.

Related Posts

First Niagara Bank (NY) Offers $200 Checking Bonus - 12/14/2015

First Niagara Bank (NY) is offering a $200 bonus for opening a new Pinnacle or PinnacleChecking account. Valid through 12/31/2015 and available to residents of CT, MA, NY, and PA.

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HSBC Conversion

Posted by: maryjo585 | May 28, 2012

i recently transferred from hsbc to first niagara bank. when i called the 800 number i talked with heather. she was so patient and helpful. she knew every answer to my questions and the one she didn't know - she found the answer and called me back WITHIN THE SAME DAY. you dont get that kind of personal treatment in other call centers. she was wonderful and polite and completely put my mind at ease of the changes that were coming. very excited for the future relationship i have with this bank

First Niagara Bank Review

First Niagara is a very reasonable and respected banking service in the Western NY area. Once known as HSBC, the name change was the only change in the easy to use customer service and friendly banking provided by this company. They serve many clients in Rochester, Buffalo and the surrounding areas. They're easy to use customer service is very convenient for people who use the bank and it's very easy to report problems and issues with online and in-person banking. One negative is the surcharge given for over drafting your bank account without notice. This can be easily prevented by setting up text alerts or possible emails if overcharging is a possible issue. Overall, First Niagara is a very solid bank and is a fine choice for individuals in the Western NY area. Their friendly attitude, easy to use online banking, and very convenient locations are all reasons to bank with this company.

Not Entirely Awful

there were definitely some errors in the change over but all in all, my issues have been resolved, i have access to my money, and so far the customer service has been really friendly.

Want To Talk About Incompetent

We have had our business and personal accounts here since they took over Harleysville Bank. Every year FNB finds a new ways to screw you with new fees, extra fees or just fees they make up as they go. My favorite is where your funds will not be available until 9:00 a.m. but the FNB starts processing your debits at 6:00 a.m. They are basically conducting business prior to business hours in order to charge you overdraft fees.
My personal favorite FNB story is the time I confused the teller by taking two transactions in at the same time. I was making a deposit in our business account and transferring money from the business account into the personal account a the same time. I prepared two separate deposit slips and the transfer slip. I gave them to the teller. She goes back to her til on the other side of the bank. After a long time she comes back with one receipt. When I try to ask her about it she has already moved on to the next customer. I finally had to go the manager. It turns out she deposit all the money in the business account. She literally took the money I was transferring from the business account and deposited it right back in the business account. I don't even know how that would be possible. The worst part is the manager didn't seem to care.
I can go and on, but the short story is, our accounts are now in a new bank.



Health Grade Components

FDIC Certificate #16004
Year Established1870
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.62%
Return on Equity - YTD5.6%
Annual Interest Income$618.3MM
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$39.93B$39.01B
LoansQ2 2016vs Q2 2015$24.13B$23.19B
DepositsQ2 2016vs Q2 2015$29.45B$28.96B
Equity CapitalQ2 2016vs Q2 2015$4.48B$4.40B
Loan Loss AllowanceQ2 2016vs Q2 2015$252.8MM$235.6MM
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$261.1MM$271.0MM
Real Estate OwnedQ2 2016vs Q2 2015$18.7MM$17.4MM
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

First Niagara Bank (NY) Savings Account Rates

0.10%$200-First Niagara Companion Savings

First Niagara Bank (NY) Money Market Rates

0.20%*$100k*-PinnaclePlus Money Market
OTHER TIERS: 0.05% $500 - $5k | 0.10% $5k - $25k | 0.15% $25k - $100k
0.20%*$100k*-Pinnacle Money Market
OTHER TIERS: 0.05% $500 - $5k | 0.10% $5k - $25k | 0.15% $25k - $100k

First Niagara Bank (NY) Checking Account Rates

0.01%--Pinnacle Checking
0.01%--PinnaclePlus Checking

First Niagara Bank (NY) CD Rates

1.55%$500-36 Month Promotional CD
1.45%$500-60 Month Promotional CD
1.25%$500-24 Month Promotional CD
0.45%$500-84 Month CD
0.40%$500-60 Month CD
0.40%$500-72 Month CD
0.25%$500-12 Month Promotional CD
0.20%$500-48 Month CD
0.15%$500-36 Month CD
0.10%$500-24 Month CD
0.05%$500-1 Month CD
0.05%$500-3 Month CD
0.05%$500-6 Month CD
0.05%$500-12 Month CD

First Niagara Bank (NY) has 399 locations. Click to view all First Niagara Bank (NY) locations.