Long-Time User
Go2 had a bit of a rough start, but that is to be expected with most new services. Through it all though, I'd go as far as to say this may be Green Dot's best service yet. I've been using Green Dot banking services for nearly a decade now and I loved my previous account which gave me 5% cash back every time I used my card and gave me up to $250 after 12 months assuming I used my card enough to earn that much. Every year it was like getting a little tax refund. It more than covered the monthly fees for the year ($10 a month) so I was happy.
However: not only does Go2 waive my monthly fees for having direct deposit, there are loads of ways to save money with cash back gift cards. Additionally, I don't have to wait a full 12 months to get that money back. It goes straight back into my balance as if I used a really good coupon. Not to mention the 4.5% interest savings account. Being low-income means every bit of money I can save is crucial, and since I started with Go2 nearly 2 years ago, my financial situation has most certainly improved.
Oh and one last thing; I also took advantage of their secure credit card service and I went from having nearly obliterated credit to a score worthy of a mortgage. It opened up opportunities to fix my finances that I broke in my 20s and now I'm on a much better path.
All-in-all, I am one satisfied customer!
Very User UNFRIENDLY!
First I tried to deposit money from my cash app card, which is linked to this account. It would not take it, so I called customer service, no help at all! They told me to do a bank transfer, but neglected to tell me that it takes 3 days for a bank transfer until AFTER I transfered it. Then told me I should have read my terms and conditions, which I did and it said it Could take up to 3 days if bank was not linked to acct. Which mine was linked. Customer service is NEVER Any help with anything I have ever had an issue with.
Horrible-Do NOT Recommend
You literally have to pay to load cash onto your card, absolutely ridiculous. Customer service is slow, doesn't understand simple English and they won't close my account because it has .39 cents in it. This is the worst account I have EVER had and I only had it for like a week. I do not recommend to anyone, there are so many options out there that are 1000 times better.
Really Go2?
If nothing else is ever said about this bank, I want to say here that they are either the stupidest first grader I have ever met or they are completely devoid of any pride. WHATSOEVER. They embarrassed me in front of family, friends, and business associates. They did this as a child would also...Whispered giggling over the phone. Playing obvious pranks that never ended. Not one of them popped up like a jack-in-the-box and hollered "just kidding!" Nope, they were not letting me use my money and they thought it was the funniest thing ever dreamt up. Back story is I'm buying a car with money sent from a car insurance company to replace a car of mine that was totalled. Back to the story: they let me put $10,000 down on the car (my limit was $10,000/day) and the dealership let me drive the car home knowing it would be paid off in 3 days. They had verified my account and the funds in it. After a week of late nights at the dealership on the phone with supervisors from Go2, I gave the car back and the dealership gave me the $10,000 back. Now the funny part. It's not really that funny. They are shamelessly trying to get my business back. Today was just the straw... if you value you sanity
Go 2 anywhere else.
Data as of Q1 2025
Health Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 22653 |
| Year Established | 1978 |
| Employees | 122 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.05% |
| Return on Equity - YTD | 1.9% |
| Annual Interest Income | $62.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $4.9B$4.41B |
| Loans | Q1 2025vs Q1 2024 | $54.4MM$41.7MM |
| Deposits | Q1 2025vs Q1 2024 | $4.69B$3.97B |
| Equity Capital | Q1 2025vs Q1 2024 | $169.9MM$85.7MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $6.8MM$7.3MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $2.2MM$2.7MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $0$0 |