KeyBank


Overview / Commentary
216-689-8481
127 Public Square
Cleveland, OH 44144

KeyBank is one of the largest retail banks in the country and offers an array of products on both its deposit and loan sides. It maintains up-to-date web-based and mobile platforms for easy account management, including online banking via an award winning website. Headquartered in Cleveland, Ohio, it services its customers through a very large network of branches and ATMs.

One of KeyBank’s popular depository products is a reward checking account that often offers a cash bonus for new account openings. It also features hundreds of ‘Tiered’ and ‘Jumbo’ CDs and IRA CDs with various terms and requirements. KeyBank’s checking and savings account offerings usually offer lower than average interest rates. The bank also partners with Quicken to offer financial management solutions to both individuals and businesses.

KeyBank customers can earn Relationship Rewards points by opening a new account or performing everyday banking activities such as Bill Pay, automated debits and credits, and debit card purchases. These points can be redeemed through the KeyBank rewards catalog, which features a variety of products and merchandise. KeyBank online banking provides customers with an easy-to-use system for managing their accounts.

KeyBank was originally organized in 1865 as the National Commercial Bank of Albany. It merged with First Trust and Deposit a century later to become First Commercial Bank before finally changing its name to KeyBank in 1979.

KeyBank’s extensive focus on meeting the credit needs of underserved communities has earned it numerous “outstanding” recognitions by the federal government for its performance in this area. It does this by offering nontraditional banking products and services like low fee check cashing, free financial education, checkless checking, and short-term lines of credit.

Related Posts

KeyBank Offers $200 Checking Bonus In 15 States - 3/1/2022

KeyBank is offering a $200 new checking account bonus now through March 25, 2022. Available in AK, CO, CT, ID, IN, MA, ME, MI, NY, OH, OR, PA, UT, VT, and WA.

Keybank: $200 For Opening A Checking Account - 1/29/2022

How to Qualify for $200† Use offer code: ONAS0122 Open a Key Smart Checking®, Key Advantage Checking®, Key Privilege Checking® or Key Privilege Select Checking® account online by February 25, 2022. Make ONE direct deposit of at least $500 within the first 60 days of account opening. Minimum opening deposit required. Your gift will be deposited into your account within 90 days of meeting requirements if your account is open and not overdrawn. Offer redeemable online only

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3/18/14 - KeyBank Checking Account Bonus Payout Reputation
3/18/14 - KeyBank $200 Checking Account Bonus in Some States
2/4/14 - Kindle Fire HD Checking Account Bonus at KeyBank in Some States
8/4/13 - Get $200 For A New Keybank Checking Account
7/10/13 - $200 Checking Account Bonus at KeyBank in Some States
5/16/13 - $150 Checking Account Bonus (with Caveats) at KeyBank in Certain States Only
9/20/12 - Another $150 Checking Account Bonus at KeyBank in Certain States Only
7/18/12 - $150 Checking Account Bonus At 2 Key Branches In Portland Oregon
5/8/12 - KeyBank Checking Account Bonus: $100 Gift Card
11/16/11 - KeyBank's $150 Checking Account Bonus
8/22/11 - How Should Banks Notify Paperless Statement Customers Of Changes?
7/11/11 - iPod touch KeyBank Checking Account Promotion - Certain States Only
6/8/11 - $150 Checking Account Bonus at KeyBank in Certain States Only
5/12/11 - Free iPod touch with KeyBank Checking Account Promotion - Certain States Only
3/30/11 - Keycorp Repays TARP
9/14/10 - $225 Business Checking Account Bonus At Key Bank
6/28/10 - Free Ipod Touch Checking Bonus At Key Bank: Extended To July 30
5/2/10 - KeyBank's iPod touch Checking Account Promotion
3/2/10 - $150 to $200 Checking Account Bonuses at KeyBank - Only Certain States
10/18/09 - $125 to $225 Checking Account Bonuses at KeyBank - Only Certain States
10/11/09 - $200 Checking Account Bonus at New KeyBank Branches in Colorado - Local Only
8/18/09 - KeyBank's Garmin GPS Checking Account Promotion
7/8/09 - KeyBank Checking Account Promotion
10/25/08 - $100 Checking Account Promotion at KeyBank - Update
8/23/08 - High CD Rates at KeyDirect and KeyBank - 4.55% 12-Month, 5.50% 48-Month
8/22/08 - iPod nano Checking Account Promotion at KeyBank - Update 2
7/26/08 - 4.50% 23-Month CD at KeyDirect
6/30/08 - 5.25% 48-Month / 4.55% 23-Month CD at KeyBank
6/29/08 - iPod nano Checking Account Promotion at KeyBank - Update
3/30/08 - $100 Checking Account Promotion at KeyBank
1/22/08 - 5.55% to 5.90% on 5 to 10 Year CDs at KeyDirect
1/12/08 - 5.50% 25-Month / 5.30% 7-Month CD at Key Bank in Some States
7/22/07 - iPod nano Checking Account Promotion at KeyBank
2/20/07 - Digital Camera Checking Account Bonus at KeyBank
7/23/06 - iPod nano Checking Account Bonus at KeyBank

I'm happy with Key

Posted by: |

I opened up an savings and a checking account with Key bank a few years ago when I moved into the area. There was not wait time and the lady who helped me out was very nice. There's never a long line and the tellers remember who you are and genuinely seem to care. I've had all my questions answered promptly and correctly. I even opened up a separate savings account for kids. Their web site is excellent and I'm able to do whatever I want and not have problems. There are enough locations around my area that there isn't a problem going to the ATM or talking to a person in real life. I've had good luck with their other products, like CDs and loans, and they've been on par with other banks. I've been happy these last few years and I'm hoping that will be the case going forward.

Review as a New Customer

Posted by: |

I am a new customer of Key, and have had nothing but good experience. My boyfriend and I have a joint account, and our experience has always been pleasant customer service. If there is a question, the staff is always courteous, prompt, and friendly and does what it takes to search for an answer if they don't happen to have one and come up with a solution. Our account is small but we are also never looked down upon at all as well. I would also have no problems recommending Key to anyone, and if one is re-starting like we have been after the economy collapse, plus life-situations that brought financial ruin, I would especially recommend them as they are also very encouraging, knowledgeable, and willing to come up with, and give suggestions if need be.

Third Rate

Posted by: |

Administratively, this bank is third rate. Their online/web design is poor. Their policies are designed with their own administrative needs in mind rather than those of the customer. I inherited this bank when they bought my previous bank. I will be leaving for a bank with more astute and intelligent top level leadership.

New Customer-Horrible Bank!

Posted by: |

Transferred recently to this back, thinking of all the things they offered sounded great. NOT. Warning! This bank is a scam, my account was overdraft once, but they didn't send any notification stating it was overdraft, so I move money from my savings to checking to cover any negative balance, then they proceed to charge me $240 in overdraft fee! When I made sure I paid the negative balance and even had extra money just in case. Do not open an account with this bank, they will take your money and leave you hanging dry! and no, they will not reimburse you the money, they will tell you they can't help you with anything.

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Health

Health Grade Components

Overall
FDIC Certificate #17534
Year Established1849
Employees17297
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.46%
Return on Equity - YTD14.98%
Annual Interest Income$4.35B
Assets and Liabilities
AssetsQ4 2021vs Q4 2020$184B$169B
LoansQ4 2021vs Q4 2020$104.1B$101.8B
DepositsQ4 2021vs Q4 2020$155.1B$139.2B
Equity CapitalQ4 2021vs Q4 2020$17.02B$17.65B
Loan Loss AllowanceQ4 2021vs Q4 2020$1.09B$1.66B
Unbacked Noncurrent LoansQ4 2021vs Q4 2020$557.5MM$918.6MM
Real Estate OwnedQ4 2021vs Q4 2020$20.1MM$109.4MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not KeyBank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

KeyBank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.01%--KeyBank Health Savings Account
0.01%--Key Business Saver
0.01%--Key Active Saver

KeyBank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%--Key Gold Money Market Relationship Rates
0.05%--IRA Money Market Account
0.05%--Key Business Gold Money Market Savings with Relationship
0.05%*$25k*-Key Business Gold Money Market Savings 3 Month Bonus - New Money
OTHER TIERS: 0.01% Up to $25k
0.05%$25k-Key Gold Money Market Savings 3 Month Bonus - New Money
0.02%*$5k*-Key Silver Money Market Relationship Rates
OTHER TIERS: 0.01% Up to $5k
0.02%*$5k*-Key Business Silver Money Market Savings with Relationship
OTHER TIERS: 0.01% Up to $5k
0.02%$5k$1mKey Silver Money Market Savings 3 Month Bonus - New Money
0.02%*$5k*-Key Business Silver Money Market Savings 3 Month Bonus Rate - New Money
OTHER TIERS: 0.01% Up to $5k
0.01%--Key Gold Money Market Savings
0.01%--Key Silver Money Market Savings
0.01%--Key Business Gold Money Market Savings
0.01%--Key Business Silver Money Market Savings

KeyBank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.01%--Key Privilege Checking
0.01%--Key Privilege Select Checking
0.01%--Key Advantage Checking
0.01%--KeyBank Business Interest Checking

KeyBank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%$2.5k$100k60 - 89 Day Key Short Term CD
0.05%$2.5k$100k90 - 119 Day Key Short Term CD
0.05%$2.5k$100k120 - 149 Day Key Short Term CD
0.05%$2.5k$100k6 Month Tiered CD
0.05%$2.5k$100k12 Month Tiered CD
0.05%$2.5k$100k36 Month Tiered CD
0.05%$2.5k$100k48 Month Tiered CD
0.05%$2.5k$100k5 Year Tiered CD
0.05%$2.5k$100k6 Year Tiered CD
0.05%$2.5k$100k7 Year Tiered CD
0.05%$100k$500k30 - 59 Day Key Jumbo CD
0.05%$100k$500k60 - 89 Day Key Jumbo CD
0.05%$100k$500k90 - 119 Day Key Jumbo CD
0.05%$100k$500k120 - 149 Day Key Jumbo CD
0.05%$100k$500k6 Month Key Jumbo CD
0.05%$100k$500k12 Month Key Jumbo CD
0.05%$100k-36 Month Key Jumbo CD
0.05%$100k$500k48 Month Key Jumbo CD
0.05%$100k$500k5 Year Key Jumbo CD
0.05%$100k$500k6 Year Key Jumbo CD
0.05%$100k$500k7 Year Key Jumbo CD
0.05%$100k$500k120 - 149 Day Key Jumbo CD - Relationship
0.05%$100k$500k30 - 59 Day Key Jumbo CD - Relationship
0.05%$100k$500k6 Month Key Jumbo CD - Relationship
0.05%$100k$500k60 - 89 Day Key Jumbo CD - Relationship
0.05%$100k$500k90 - 119 Day Key Jumbo CD - Relationship
0.05%$2.5k$100k60 - 89 Day Key Short Term CD - Relationship
0.05%$2.5k$100k90 - 119 Day Key Short Term CD - Relationship
0.05%$2.5k$100k120 - 149 Day Key Short Term CD - Relationship
0.05%$2.5k$100k6 Month Tiered CD - Relationship
0.05%$100k$500k12 Month Key Jumbo CD - Relationship
0.05%$2.5k$100k12 Month Tiered CD - Relationship
0.05%$100k$500k24 Month Key Jumbo CD - Relationship
0.05%$2.5k$100k24 Month Tiered CD - Relationship
0.05%$100k$500k36 Month Key Jumbo CD - Relationship
0.05%$2.5k$100k36 Month Tiered CD - Relationship
0.05%$100k$500k48 Month Key Jumbo CD - Relationship
0.05%$2.5k$100k48 Month Tiered CD - Relationship
0.05%$100k$500k5 Year Key Jumbo CD - Relationship
0.05%$2.5k$100k5 Year Tiered CD - Relationship
0.05%$100k$500k6 Year Key Jumbo CD - Relationship
0.05%$2.5k$100k6 Year Tiered CD - Relationship
0.05%$100k$500k7 Year Key Jumbo CD - Relationship
0.05%$2.5k$100k7 Year Tiered CD - Relationship
0.05%$2.5k$100k24 Month Tiered CD
0.05%$100k$500k24 Month Key Jumbo CD
0.05%$2.5k$100k7-31 Day Key Short Term CD
0.05%$2.5k$100k32-59 Day Key Short Term CD
0.05%$2.5k$100k150-179 Day Key Short Term CD
0.05%$2.5k$100k7-31 Day Key Short Term CD - Relationship
0.05%$2.5k$100k32-59 Day Key Short Term CD - Relationship
0.05%$2.5k$100k150-179 Day Key Short Term CD - Relationship
0.05%$2.5k$100k14 Month Tiered CD - Special
0.05%$2.5k$100k14 Month Tiered CD - Relationship Special ($10k New Money)
0.05%$2.5k$100k8 Year Tiered CD
0.05%$2.5k$100k9 Year Tiered CD
0.05%$2.5k$100k10 Year Tiered CD
0.05%$2.5k$100k8 Year Tiered CD - Relationship
0.05%$2.5k$100k9 Year Tiered CD - Relationship
0.05%$2.5k$100k10 Year Tiered CD - Relationship
0.05%$100k$500k7-13 Day Key Jumbo CD
0.05%$100k$500k14-29 Day Key Jumbo CD
0.05%$100k$500k150-179 Day Key Jumbo CD
0.05%$100k-14 Month Key Jumbo CD Special
0.05%$100k$500k8 Year Key Jumbo CD
0.05%$100k$500k9 Year Key Jumbo CD
0.05%$100k$500k10 Year Key Jumbo CD
0.05%$100k$500k7-13 Day Key Jumbo CD - Relationship
0.05%$100k$500k14-29 Day Key Jumbo CD - Relationship
0.05%$100k$500k150-179 Day Key Jumbo CD - Relationship
0.05%$100k$500k14 Month Key Jumbo CD - Relationship Special ($50k New Money)
0.05%$100k$500k8 Year Key Jumbo CD - Relationship
0.05%$100k$500k9 Year Key Jumbo CD - Relationship
0.05%$100k$500k10 Year Key Jumbo CD - Relationship

KeyBank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.11%$1k-18 Month Variable Rate CD IRA
0.05%$1k$100k6 Month Tiered IRA
0.05%$1k$100k6 Month Tiered IRA - Relationship
0.05%$1k-12 Month Tiered IRA
0.05%$1k-12 Month Tiered IRA - Relationship
0.05%$1k$100k24 Month Tiered IRA
0.05%$1k$100k24 Month Tiered IRA - Relationship
0.05%$1k$100k36 Month Tiered IRA
0.05%$1k$100k36 Month Tiered IRA - Relationship
0.05%$1k$100k48 Month Tiered IRA
0.05%$1k$100k48 Month Tiered IRA - Relationship
0.05%$1k$100k5 Year Tiered IRA
0.05%$1k$100k5 Year Tiered IRA - Relationship
0.05%$1k$100k6 Year Tiered IRA
0.05%$1k$100k6 Year Tiered IRA - Relationship
0.05%$1k$100k7 Year Tiered IRA
0.05%$1k$100k7 Year Tiered IRA - Relationship
0.05%$1k$100k8 Year Tiered IRA
0.05%$1k$100k8 Year Tiered IRA - Relationship
0.05%$1k$100k9 Year Tiered IRA
0.05%$1k$100k9 Year Tiered IRA - Relationship
0.05%$1k$100k10 Year Tiered IRA
0.05%$1k$100k10 Year Tiered IRA - Relationship
0.05%$1k-14 Month Tiered IRA Special
0.05%$1k-14 Month Tiered IRA - Relationship Special ($10k New Money)
Locations

Availability



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