KeyBank is one of the largest retail banks in the country and offers an array of products on both its deposit and loan sides. It maintains up-to-date web-based and mobile platforms for easy account management, including online banking via an award winning website. Headquartered in Cleveland, Ohio, it services its customers through a very large network of branches and ATMs.
One of KeyBank’s popular depository products is a reward checking account that often offers a cash bonus for new account openings. It also features hundreds of ‘Tiered’ and ‘Jumbo’ CDs and IRA CDs with various terms and requirements. KeyBank’s checking and savings account offerings usually offer lower than average interest rates. The bank also partners with Quicken to offer financial management solutions to both individuals and businesses.
KeyBank customers can earn Relationship Rewards points by opening a new account or performing everyday banking activities such as Bill Pay, automated debits and credits, and debit card purchases. These points can be redeemed through the KeyBank rewards catalog, which features a variety of products and merchandise. KeyBank online banking provides customers with an easy-to-use system for managing their accounts.
KeyBank was originally organized in 1865 as the National Commercial Bank of Albany. It merged with First Trust and Deposit a century later to become First Commercial Bank before finally changing its name to KeyBank in 1979.
KeyBank’s extensive focus on meeting the credit needs of underserved communities has earned it numerous “outstanding” recognitions by the federal government for its performance in this area. It does this by offering nontraditional banking products and services like low fee check cashing, free financial education, checkless checking, and short-term lines of credit.
I opened up an savings and a checking account with Key bank a few years ago when I moved into the area. There was not wait time and the lady who helped me out was very nice. There's never a long line and the tellers remember who you are and genuinely seem to care. I've had all my questions answered promptly and correctly. I even opened up a separate savings account for kids. Their web site is excellent and I'm able to do whatever I want and not have problems. There are enough locations around my area that there isn't a problem going to the ATM or talking to a person in real life. I've had good luck with their other products, like CDs and loans, and they've been on par with other banks. I've been happy these last few years and I'm hoping that will be the case going forward.
I am a new customer of Key, and have had nothing but good experience. My boyfriend and I have a joint account, and our experience has always been pleasant customer service. If there is a question, the staff is always courteous, prompt, and friendly and does what it takes to search for an answer if they don't happen to have one and come up with a solution. Our account is small but we are also never looked down upon at all as well. I would also have no problems recommending Key to anyone, and if one is re-starting like we have been after the economy collapse, plus life-situations that brought financial ruin, I would especially recommend them as they are also very encouraging, knowledgeable, and willing to come up with, and give suggestions if need be.
Administratively, this bank is third rate. Their online/web design is poor. Their policies are designed with their own administrative needs in mind rather than those of the customer. I inherited this bank when they bought my previous bank. I will be leaving for a bank with more astute and intelligent top level leadership.
Transferred recently to this back, thinking of all the things they offered sounded great. NOT. Warning! This bank is a scam, my account was overdraft once, but they didn't send any notification stating it was overdraft, so I move money from my savings to checking to cover any negative balance, then they proceed to charge me $240 in overdraft fee! When I made sure I paid the negative balance and even had extra money just in case. Do not open an account with this bank, they will take your money and leave you hanging dry! and no, they will not reimburse you the money, they will tell you they can't help you with anything.
Overall | |
---|---|
FDIC Certificate # | 17534 |
Year Established | 1849 |
Employees | 17297 |
Primary Regulator | OCC |
Profit Margin | |
---|---|
Return on Assets - YTD | 1.46% |
Return on Equity - YTD | 14.98% |
Annual Interest Income | $4.35B |
Assets and Liabilities | ||
---|---|---|
Assets | Q4 2021vs Q4 2020 | $184B$169B |
Loans | Q4 2021vs Q4 2020 | $104.1B$101.8B |
Deposits | Q4 2021vs Q4 2020 | $155.1B$139.2B |
Equity Capital | Q4 2021vs Q4 2020 | $17.02B$17.65B |
Loan Loss Allowance | Q4 2021vs Q4 2020 | $1.09B$1.66B |
Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $557.5MM$918.6MM |
Real Estate Owned | Q4 2021vs Q4 2020 | $20.1MM$109.4MM |
Always verify rates and promotions with the bank or credit union. We are not KeyBank; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.01% | - | - | KeyBank Health Savings Account | |
0.01% | - | - | Key Business Saver | |
0.01% | - | - | Key Active Saver |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.01% | - | - | Key Privilege Checking | |
0.01% | - | - | Key Privilege Select Checking | |
0.01% | - | - | Key Advantage Checking | |
0.01% | - | - | KeyBank Business Interest Checking |