KeyBank

Overview / Commentary

www.key.com

216-689-8481

127 Public Square
Cleveland, OH 44144

KeyBank is one of the largest retail banks in the country and offers an array of products on both its deposit and loan sides. It maintains up-to-date web-based and mobile platforms for easy account management, including online banking via an award winning website. Headquartered in Cleveland, Ohio, it services its customers through a very large network of branches and ATMs.

One of KeyBank’s popular depository products is a reward checking account that often offers a cash bonus for new account openings. It also features hundreds of ‘Tiered’ and ‘Jumbo’ CDs and IRA CDs with various terms and requirements. KeyBank’s checking and savings account offerings usually offer lower than average interest rates. The bank also partners with Quicken to offer financial management solutions to both individuals and businesses.

KeyBank customers can earn Relationship Rewards points by opening a new account or performing everyday banking activities such as Bill Pay, automated debits and credits, and debit card purchases. These points can be redeemed through the KeyBank rewards catalog, which features a variety of products and merchandise. KeyBank online banking provides customers with an easy-to-use system for managing their accounts.

KeyBank was originally organized in 1865 as the National Commercial Bank of Albany. It merged with First Trust and Deposit a century later to become First Commercial Bank before finally changing its name to KeyBank in 1979.

KeyBank’s extensive focus on meeting the credit needs of underserved communities has earned it numerous “outstanding” recognitions by the federal government for its performance in this area. It does this by offering nontraditional banking products and services like low fee check cashing, free financial education, checkless checking, and short-term lines of credit.

KeyBank Offers $200 Checking Bonus In 15 States - 3/1/2022

KeyBank is offering a $200 new checking account bonus now through March 25, 2022. Available in AK, CO, CT, ID, IN, MA, ME, MI, NY, OH, OR, PA, UT, VT, and WA.

Keybank: $200 For Opening A Checking Account - 1/29/2022

How to Qualify for $200† Use offer code: ONAS0122 Open a Key Smart Checking®, Key Advantage Checking®, Key Privilege Checking® or Key Privilege Select Checking® account online by February 25, 2022. Make ONE direct deposit of at least $500 within the first 60 days of account opening. Minimum opening deposit required. Your gift will be deposited into your account within 90 days of meeting requirements if your account is open and not overdrawn. Offer redeemable online only

View all posts from:

2022
2017
2015
Earlier

3/1 - KeyBank Offers $200 Checking Bonus In 15 States
1/29 - Keybank: $200 For Opening A Checking Account

8/22 - Key Bank Is Offering A Promotional 39 Month CD With APY Of 2.05%
4/28 - $300 Checking Account Bonus Is Back At Keybank
3/13 - Keybank $300 Bonus (Two Bonuses, Two Promo Codes)

12/11 - KeyBank Offers $300 Checking Account Bonus
11/3 - CD Rate Special In Branches Only
7/14 - KeyBank Has New $100 and $300 Checking Account Bonuses
5/13 - KeyBank Offers $200 Checking Account Bonus Through June 12, 2015
1/8 - KeyBank Extends $200 Checking Account Bonus Until February 27, 2015

Reviews (62)

I'm happy with Key

Posted by: JimmyJ1980 | Jan 6, 2015

I opened up an savings and a checking account with Key bank a few years ago when I moved into the area. There was not wait time and the lady who helped me out was very nice. There's never a long line and the tellers remember who you are and genuinely seem to care. I've had all my questions answered promptly and correctly. I even opened up a separate savings account for kids. Their web site is excellent and I'm able to do whatever I want and not have problems. There are enough locations around my area that there isn't a problem going to the ATM or talking to a person in real life. I've had good luck with their other products, like CDs and loans, and they've been on par with other banks. I've been happy these last few years and I'm hoping that will be the case going forward.

Comment

Review as a New Customer

Posted by: BootsLee | Mar 26, 2015

I am a new customer of Key, and have had nothing but good experience. My boyfriend and I have a joint account, and our experience has always been pleasant customer service. If there is a question, the staff is always courteous, prompt, and friendly and does what it takes to search for an answer if they don't happen to have one and come up with a solution. Our account is small but we are also never looked down upon at all as well. I would also have no problems recommending Key to anyone, and if one is re-starting like we have been after the economy collapse, plus life-situations that brought financial ruin, I would especially recommend them as they are also very encouraging, knowledgeable, and willing to come up with, and give suggestions if need be.

Third Rate

Posted by: deebee | Jan 26, 2022

Administratively, this bank is third rate. Their online/web design is poor. Their policies are designed with their own administrative needs in mind rather than those of the customer. I inherited this bank when they bought my previous bank. I will be leaving for a bank with more astute and intelligent top level leadership.

Comment

New Customer-Horrible Bank!

Posted by: SOffiMdz | Apr 22, 2022

Transferred recently to this back, thinking of all the things they offered sounded great. NOT. Warning! This bank is a scam, my account was overdraft once, but they didn't send any notification stating it was overdraft, so I move money from my savings to checking to cover any negative balance, then they proceed to charge me $240 in overdraft fee! When I made sure I paid the negative balance and even had extra money just in case. Do not open an account with this bank, they will take your money and leave you hanging dry! and no, they will not reimburse you the money, they will tell you they can't help you with anything.

Comment

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Health

Data as of Q4 2021

Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #	17534
Year Established	1849
Employees	17297
Primary Regulator	OCC

Profit Margin
Return on Assets - YTD	1.46%
Return on Equity - YTD	14.98%
Annual Interest Income	$4.35B

Assets and Liabilities
Assets	Q4 2021vs Q4 2020	$184B$169B
Loans	Q4 2021vs Q4 2020	$104.1B$101.8B
Deposits	Q4 2021vs Q4 2020	$155.1B$139.2B
Equity Capital	Q4 2021vs Q4 2020	$17.02B$17.65B
Loan Loss Allowance	Q4 2021vs Q4 2020	$1.09B$1.66B
Unbacked Noncurrent Loans	Q4 2021vs Q4 2020	$557.5MM$918.6MM
Real Estate Owned	Q4 2021vs Q4 2020	$20.1MM$109.4MM

Rates

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Savings
Money Market
Checking
CD
IRA

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Always verify rates and promotions with the bank or credit union. We are not KeyBank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

KeyBank Savings Account Rates

APY	MIN	MAX	ACCOUNT NAME
0.01%^†	-	-	KeyBank Health Savings Account
0.01%^†	-	-	Key Business Saver
0.01%^†	-	-	Key Active Saver

KeyBank Money Market Rates

APY	MIN	MAX	ACCOUNT NAME
0.05%^†	-	-	Key Gold Money Market Relationship Rates
0.05%^†	-	-	IRA Money Market Account
0.05%^†	-	-	Key Business Gold Money Market Savings with Relationship
0.05%^*^†	$25k^*	-	Key Business Gold Money Market Savings 3 Month Bonus - New Money
OTHER TIERS: 0.01% → Up to $25k
0.05%^†	$25k	-	Key Gold Money Market Savings 3 Month Bonus - New Money
0.02%^*^†	$5k^*	-	Key Silver Money Market Relationship Rates
OTHER TIERS: 0.01% → Up to $5k
0.02%^*^†	$5k^*	-	Key Business Silver Money Market Savings with Relationship
OTHER TIERS: 0.01% → Up to $5k
0.02%^†	$5k	$1m	Key Silver Money Market Savings 3 Month Bonus - New Money
0.02%^*^†	$5k^*	-	Key Business Silver Money Market Savings 3 Month Bonus Rate - New Money
OTHER TIERS: 0.01% → Up to $5k
0.01%^†	-	-	Key Gold Money Market Savings
0.01%^†	-	-	Key Silver Money Market Savings
0.01%^†	-	-	Key Business Gold Money Market Savings
0.01%^†	-	-	Key Business Silver Money Market Savings

KeyBank Checking Account Rates

APY	MIN	MAX	ACCOUNT NAME
0.01%^†	-	-	Key Privilege Checking
0.01%^†	-	-	Key Privilege Select Checking
0.01%^†	-	-	Key Advantage Checking
0.01%^†	-	-	KeyBank Business Interest Checking

KeyBank CD Rates

APY	MIN	MAX	ACCOUNT NAME
0.05%^†	$2.5k	$100k	60 - 89 Day Key Short Term CD
0.05%^†	$2.5k	$100k	90 - 119 Day Key Short Term CD
0.05%^†	$2.5k	$100k	120 - 149 Day Key Short Term CD
0.05%^†	$2.5k	$100k	6 Month Tiered CD
0.05%^†	$2.5k	$100k	12 Month Tiered CD
0.05%^†	$2.5k	$100k	36 Month Tiered CD
0.05%^†	$2.5k	$100k	48 Month Tiered CD
0.05%^†	$2.5k	$100k	5 Year Tiered CD
0.05%^†	$2.5k	$100k	6 Year Tiered CD
0.05%^†	$2.5k	$100k	7 Year Tiered CD
0.05%^†	$100k	$500k	30 - 59 Day Key Jumbo CD
0.05%^†	$100k	$500k	60 - 89 Day Key Jumbo CD
0.05%^†	$100k	$500k	90 - 119 Day Key Jumbo CD
0.05%^†	$100k	$500k	120 - 149 Day Key Jumbo CD
0.05%^†	$100k	$500k	6 Month Key Jumbo CD
0.05%^†	$100k	$500k	12 Month Key Jumbo CD
0.05%^†	$100k	-	36 Month Key Jumbo CD
0.05%^†	$100k	$500k	48 Month Key Jumbo CD
0.05%^†	$100k	$500k	5 Year Key Jumbo CD
0.05%^†	$100k	$500k	6 Year Key Jumbo CD
0.05%^†	$100k	$500k	7 Year Key Jumbo CD
0.05%^†	$100k	$500k	120 - 149 Day Key Jumbo CD - Relationship
0.05%^†	$100k	$500k	30 - 59 Day Key Jumbo CD - Relationship
0.05%^†	$100k	$500k	6 Month Key Jumbo CD - Relationship
0.05%^†	$100k	$500k	60 - 89 Day Key Jumbo CD - Relationship
0.05%^†	$100k	$500k	90 - 119 Day Key Jumbo CD - Relationship
0.05%^†	$2.5k	$100k	60 - 89 Day Key Short Term CD - Relationship
0.05%^†	$2.5k	$100k	90 - 119 Day Key Short Term CD - Relationship
0.05%^†	$2.5k	$100k	120 - 149 Day Key Short Term CD - Relationship
0.05%^†	$2.5k	$100k	6 Month Tiered CD - Relationship
0.05%^†	$100k	$500k	12 Month Key Jumbo CD - Relationship
0.05%^†	$2.5k	$100k	12 Month Tiered CD - Relationship
0.05%^†	$100k	$500k	24 Month Key Jumbo CD - Relationship
0.05%^†	$2.5k	$100k	24 Month Tiered CD - Relationship
0.05%^†	$100k	$500k	36 Month Key Jumbo CD - Relationship
0.05%^†	$2.5k	$100k	36 Month Tiered CD - Relationship
0.05%^†	$100k	$500k	48 Month Key Jumbo CD - Relationship
0.05%^†	$2.5k	$100k	48 Month Tiered CD - Relationship
0.05%^†	$100k	$500k	5 Year Key Jumbo CD - Relationship
0.05%^†	$2.5k	$100k	5 Year Tiered CD - Relationship
0.05%^†	$100k	$500k	6 Year Key Jumbo CD - Relationship
0.05%^†	$2.5k	$100k	6 Year Tiered CD - Relationship
0.05%^†	$100k	$500k	7 Year Key Jumbo CD - Relationship
0.05%^†	$2.5k	$100k	7 Year Tiered CD - Relationship
0.05%^†	$2.5k	$100k	24 Month Tiered CD
0.05%^†	$100k	$500k	24 Month Key Jumbo CD
0.05%^†	$2.5k	$100k	7-31 Day Key Short Term CD
0.05%^†	$2.5k	$100k	32-59 Day Key Short Term CD
0.05%^†	$2.5k	$100k	150-179 Day Key Short Term CD
0.05%^†	$2.5k	$100k	7-31 Day Key Short Term CD - Relationship
0.05%^†	$2.5k	$100k	32-59 Day Key Short Term CD - Relationship
0.05%^†	$2.5k	$100k	150-179 Day Key Short Term CD - Relationship
0.05%^†	$2.5k	$100k	14 Month Tiered CD - Special
0.05%^†	$2.5k	$100k	14 Month Tiered CD - Relationship Special ($10k New Money)
0.05%^†	$2.5k	$100k	8 Year Tiered CD
0.05%^†	$2.5k	$100k	9 Year Tiered CD
0.05%^†	$2.5k	$100k	10 Year Tiered CD
0.05%^†	$2.5k	$100k	8 Year Tiered CD - Relationship
0.05%^†	$2.5k	$100k	9 Year Tiered CD - Relationship
0.05%^†	$2.5k	$100k	10 Year Tiered CD - Relationship
0.05%^†	$100k	$500k	7-13 Day Key Jumbo CD
0.05%^†	$100k	$500k	14-29 Day Key Jumbo CD
0.05%^†	$100k	$500k	150-179 Day Key Jumbo CD
0.05%^†	$100k	-	14 Month Key Jumbo CD Special
0.05%^†	$100k	$500k	8 Year Key Jumbo CD
0.05%^†	$100k	$500k	9 Year Key Jumbo CD
0.05%^†	$100k	$500k	10 Year Key Jumbo CD
0.05%^†	$100k	$500k	7-13 Day Key Jumbo CD - Relationship
0.05%^†	$100k	$500k	14-29 Day Key Jumbo CD - Relationship
0.05%^†	$100k	$500k	150-179 Day Key Jumbo CD - Relationship
0.05%^†	$100k	$500k	14 Month Key Jumbo CD - Relationship Special ($50k New Money)
0.05%^†	$100k	$500k	8 Year Key Jumbo CD - Relationship
0.05%^†	$100k	$500k	9 Year Key Jumbo CD - Relationship
0.05%^†	$100k	$500k	10 Year Key Jumbo CD - Relationship

KeyBank IRA Rates

APY	MIN	MAX	ACCOUNT NAME
0.11%^†	$1k	-	18 Month Variable Rate CD IRA
0.05%^†	$1k	$100k	6 Month Tiered IRA
0.05%^†	$1k	$100k	6 Month Tiered IRA - Relationship
0.05%^†	$1k	-	12 Month Tiered IRA
0.05%^†	$1k	-	12 Month Tiered IRA - Relationship
0.05%^†	$1k	$100k	24 Month Tiered IRA
0.05%^†	$1k	$100k	24 Month Tiered IRA - Relationship
0.05%^†	$1k	$100k	36 Month Tiered IRA
0.05%^†	$1k	$100k	36 Month Tiered IRA - Relationship
0.05%^†	$1k	$100k	48 Month Tiered IRA
0.05%^†	$1k	$100k	48 Month Tiered IRA - Relationship
0.05%^†	$1k	$100k	5 Year Tiered IRA
0.05%^†	$1k	$100k	5 Year Tiered IRA - Relationship
0.05%^†	$1k	$100k	6 Year Tiered IRA
0.05%^†	$1k	$100k	6 Year Tiered IRA - Relationship
0.05%^†	$1k	$100k	7 Year Tiered IRA
0.05%^†	$1k	$100k	7 Year Tiered IRA - Relationship
0.05%^†	$1k	$100k	8 Year Tiered IRA
0.05%^†	$1k	$100k	8 Year Tiered IRA - Relationship
0.05%^†	$1k	$100k	9 Year Tiered IRA
0.05%^†	$1k	$100k	9 Year Tiered IRA - Relationship
0.05%^†	$1k	$100k	10 Year Tiered IRA
0.05%^†	$1k	$100k	10 Year Tiered IRA - Relationship
0.05%^†	$1k	-	14 Month Tiered IRA Special
0.05%^†	$1k	-	14 Month Tiered IRA - Relationship Special ($10k New Money)