MB Financial Bank

Overview / Commentary
800 West Madison Street
Chicago, IL 60607

MB Financial Bank is no longer doing business under that name because it has been merged or acquired. See the successor institution Fifth Third Bank (OH).

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Reviews (10)

What The Hell??

What's wrong with you people?? I had accounts with MB for years first at the Monroe/Halsted branch then in Glenview and in both cases the management as well as all of the customer service employees were incredible to me, any fees I incurred were because of my un organization and were warranted, sure they could have been a little cheaper but the personal service I've always received there has far outweighed any other bank. They have always helped me to try and keep me from incurring fees whenever they could. I wouldn't change banks for anything, unless I was looking for an impersonal, rude experience you can find that anywhere.....well anywhere but MB. Lighten up people and give some really nice people the credit they deserve.

Great Bank

Posted by: banker51 | Aug 21, 2012

It's typically normal that the only people who post are the ones with problems so I thought I'd add my voice as a satisfied customer.

I've been with MB for 3 years and never had anything but good experiences. Their bankers are professional and knowledgable, their branches are well run and their online banking is quite reliable.  

Furthermore, their MB Red Checking is one of the best deals out there (2% interest on checking).

Great bank.  Great experience.  I recommend it to all my friends.

Average but good

This is a bank that I would say is reliable. That is probably the most reliable thing about it. There are too many fees for different features that are a lot less or free with other banks. They do have a couple types of ATMs that work with their cards and don't have a surcharge, but there are not enough. The people are nice. The few times I've had to ask for help, they've been willing to help me. Overall, I would recommend them.

Worst Bank Ever

Posted by: templar | Oct 27, 2010

Negative stars would be a better rating. Avoid MB Financial at all cost!

Ever since MB took over my account from another bank there's been nothing but problems. Internet banking doesn't work 90% of the time requiring a call into their support to unlock your account. At least twice they unlocked my account without asking any security questions - not a good thing.

Telephone banking is even worse, possibly the rudest and most useless people ever. Watch out when you ask to talk to a manager, it's unlikely you'll actually get a manager, just another service rep who is ruder than the last one. Anything and everything seems to need a paper form signed, then they lose it, then you do it over again. If it only takes 3 times or less than 6 weeks then you're lucky.

Finally I tried to close my account, after the usual weeks of missing and repeated paperwork they finally decided they had mailed a check several weeks back. Of course like everything else it was missing (and not sent with any tracking, signature, etc), but that's ok according to them because they'll re-issue it after I pay for an insurance bond to cover them against the loss!?!?! Yeah right...



We do not have health information for MB Financial Bank, because it is no longer an operational bank.


Sorry, we do not have rate data for MB Financial Bank.


Sorry, but we do not have location data for MB Financial Bank. Its headquarters is located at 800 West Madison Street - Chicago, IL 60607

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