Quontic Bank is the 1,153rd largest bank in the nation. It was established in 2005 and as of June of 2022, it had grown to 384 employees. Quontic Bank's money market rates are 8X the national average, but it has a C health rating.
Everything about Quontic's customer service is great. BUT: the bank reserves the right to change your contracted deposit rate after you've completed your application. I went to fund my CD account the moment they put the small trial deposits into my ACH funding account -- only to be told that since the rate had dropped since i started the application, they would not honor the original higher rate. The customer (myself) was not the delaying factor here; I did not use snail mail to fund the account, and i did not wait a moment past the trial deposits appearing to complete the process. Changing rates after an application has been made is simply not customer friendly. Too bad, because customer service interactions were very good. .... Subsequently, I went back to customer service, and they DID promise to honor the original 12-month rate. See updated comments below. I am changing my original rating, to reflect management's willingness to hear their customer's requests that original application deposit rates be honored. Customer reps continue to be polite and professional, and the service is as quick as Ally bank, which has been my most efficient bank til now. Latest rates for cd's are no longer the highest as of today, but rates were very competitive up through last week. Hats off to Quontic management for reversing direction in favor of customers.
Rate seems among the better but between the chat and calling in to find out, I was told there are no external transfers out of your deposited money for 90 days, and that the only access would be through an ATM with a limit of $1,000/day. With a 6 transaction limit per month, that's a limit of $6,000 per month you could access of your money if you go to the ATM for 6 separate days. After 90 days, $25K per day limit, but it seems like your money would be tied up for the first month and a half just FYI.
Quontic's ACH limits are $2000 inbound or outbound. I was told that if I wanted to move funds into my Quontic account, I should initiate it through another bank. Sorry, but I'll find a bank with realistic ACH limits. As a side note, one rep told me that if I initiate an incoming ACH transfer through Quontic that there is no limit. Another rep corrected that statement and told me $2000.
STAY AWAY !
They closed my accounts with no warning.
After multiple successful direct deposits and mobile checks deposits, they claimed one of the three checks I deposited a few days ago was fake. Not sure why. They won't say why. It was a legit payroll check.They actually accepted the other 2 checks. Same exact payroll company, same everything.
But get this. Instead of reaching out, or rejecting the deposit, they simply closed all my accounts and cutoff all access to my funds. I can't even look at my account info online. No warning.
And even after many calls back ad forward, they now understand it's not my fault and that there was no intention to defraud. Yet they are still closing my accounts and refusing to even let me look at balances, etc...
They are sending me a check (yes, really) for the balance of my accounts. Will not tell me how much.
This is absolutely insane.
DO NOT DO BUSINESS WITH THEM.
YOU WILL REGRET IT.
Overall | |
---|---|
FDIC Certificate # | 57807 |
Year Established | 2005 |
Employees | 384 |
Primary Regulator | OCC |
Profit Margin | |
---|---|
Return on Assets - YTD | -5.12% |
Return on Equity - YTD | -46.55% |
Annual Interest Income | $18.7MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q2 2022vs Q2 2021 | $835.4MM$1.28B |
Loans | Q2 2022vs Q2 2021 | $635.7MM$1.08B |
Deposits | Q2 2022vs Q2 2021 | $667.2MM$546.0MM |
Equity Capital | Q2 2022vs Q2 2021 | $84.3MM$74.9MM |
Loan Loss Allowance | Q2 2022vs Q2 2021 | $290.00K$941.00K |
Unbacked Noncurrent Loans | Q2 2022vs Q2 2021 | $11.5MM$9.4MM |
Real Estate Owned | Q2 2022vs Q2 2021 | $0$0 |
Always verify rates and promotions with the bank or credit union. We are not Quontic Bank; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
3.70% | - | $1m | High Yield Savings Account |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
3.50% | - | - | Personal Money Market |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
1.10% | - | - | High Interest Checking |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
4.45% | $500 | - | 1 Year CD | |
4.40% | $500 | - | 2 Year CD | |
4.30% | $500 | - | 5 Year CD | |
4.30% | $500 | - | 3 Year CD | |
3.75% | $500 | - | 6 Month CD |
Quontic Bank is an Internet only bank and does not have branch locations. Its headquarters is located at One Rockefeller Plaza, 9th Floor - New York, NY 10020