T-Mobile Money

Deposits held and insured by Customers Bank

Overview / Commentary
866-686-9358
12920 Se 38th St.
Bellevue, WA 98006
Deposits held and insured by Customers Bank

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Review of T-Mobile MONEY - 10/11/2019

The T-Mobile MONEY account is a digital cash management account that offers a high rate on monthly balances up to $3,000. We review the account in detail.

Great Savings Account

Posted by: |

I don't use this account to do regular banking, just for savings. No fees, 4% up to $3k and 1% after that is better than you find almost anywhere and the req'ts are simple if you're already a tmobile customer. Easy to transfer money in and out.

Checking Account That I Use As A Savings Account

I've had T-Mobile Money for a couple of months and I decided to stop using it on a regular basis and use it at as a savings account especially with the 4% APY. I've called customer service a couple times and never had an issue with them; both calls were less than 10 minutes to help me. Loving this account, my APY is higher on T-Mobile Money then my actual savings account.

These Guys Are Pretty LAME..

Posted by: |

The minute you have any sort of question for customer service where they can't read from a script.... it's over. You will get nothing.

And their customer service is notably terrible. They are a bunch of teleworkers who talk to you distantly on speakerphone.... don't know ANYTHING beyond their script, and repeat themselves over and over.

There is not a legitimate escalation process. It's just multiple layers of script readers.

They basically don't care if your concern is addressed.

Excellent Bank

Posted by: |

I just opened a T-Mobile Money Checking Account via online and it was fast and easy to do. I met all qualifications since I have been a cell phone customer since 2005. First with a flip phone then a smart phone. The site was easy to handle and once all verifications were made, the account was established. I deposited a small amount with the monthly requirement to be done on a regular basis. I received my "card' in the mail yesterday and verified it. I did make one phone call to T-Mobile Money and speak with a customer assistant to see if this can be used as a "debit card" with no fees incurred. I was told yes it can be used as such with no fees incurred but if cash was wanted it had to be at an Allpoint location. Further it was really nice to speak with someone who spoke clearly in ENGLISH. LOL I do not plan to actually use the card until the account becomes more established and then I might try it out at a HEB. I also do not plan to close my existing account with a local bank. I do like the advertised 4% interest rate and will see in a couple of months if it is paying as advertised. So far, so good. Am satisfied at present.

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Health
A

Data as of Q1 2020

Data displayed below is for insuring bank: Customers Bank
Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #34444
Year Established1997
Employees861
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.22%
Return on Equity - YTD2.34%
Annual Interest Income$125.3MM
Assets and Liabilities
AssetsQ1 2020vs Q1 2019$12.01B$10.13B
LoansQ1 2020vs Q1 2019$10.17B$8.70B
DepositsQ1 2020vs Q1 2019$8.49B$7.45B
Equity CapitalQ1 2020vs Q1 2019$1.08B$1.07B
Loan Loss AllowanceQ1 2020vs Q1 2019$149.3MM$43.7MM
Unbacked Noncurrent LoansQ1 2020vs Q1 2019$52.6MM$25.0MM
Real Estate OwnedQ1 2020vs Q1 2019$131.00K$976.00K
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

T-Mobile Money Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.00%*-$3kChecking Account - Qualifying
OTHER TIERS: 1.00% $3k+
Locations

T-Mobile Money is an Internet only bank and does not have branch locations. Its headquarters is located at 12920 Se 38th St. - Bellevue, WA 98006

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.