Vio Bank

Deposits held and insured by MidFirst Bank

Overview / Commentary
888-999-9170
501 NW Grand Boulevard
Oklahoma City, OK 73118
Deposits held and insured by MidFirst Bank

Related Posts

Another Drop At Vio From .76% To .66% APY - 10/26/2020

Over the weekend they dropped another .10% https://www.viobank.com/online-savings-account

High Yield Online Savings 0.76% - 10/7/2020

More Bad News Another Rate Cut

Rate Drop This Morning SV From .91% To .83% APY - 9/4/2020

Vio greats us with a rate drop this morning. https://www.viobank.com/online-savings-account

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Long Time Customer

Posted by: |

I've had an account with Vio for years. I've never had an issue. My only complaint is when I had to call customer service to reset my password and they were cold, and not friendly. They helped me and resolved the issue. But had no personality. That's not always the case, that was just one time. Otherwise, I couldn't be happier.

Please Read This Positive Review

Posted by: |

After reading several negative reviews, l would like to clarify how "linked" transactions work. Regarding daily ($5,000) and monthly ($20,000) deposit/withdrawal limitations: These limits ONLY apply for transactions "initiated" from your Vio external transactions panel. If you don't want to be limited by Vio's policies, simply establish your linked account(s) from an external source (other bank), and initiate transactions through THEM. This way, the linked institution's policies (if better) will supercede Vio's limitations. For instance, one of my linked banks has FAR greater transaction limits and no 5 day holds, etc. Simply put, wherever the transaction is "initiated" from determines whose policies will be enforced. Vio's FAQ page substantiates what I've noted, although in far less detail. My experience with Vio has been good to this point, including their customer service. Hope this helps.

Everyone Deserves A Second Chance.

Posted by: |

On June 12, i discovered the 2.52% APY rate that VIO Bank began offering on June 7 so I phoned with questions about limits on external transfers. Dominique was very cordial and answered all my questions. THEN, I read reviews on this site which contradicted what I was told by phone. Phones again and Casey gave me different information which mirrors the negative reviews on this website.

Thus, I kept my $ at other banks.

August 19, 2019, phoned VIO again because my other banks keep lowering their rates. Spoke to Alicia who confirmed the $5K daily and $20K monthly ACH limits if initiated at VIO website. I also confirmed that to close an account with a large amount there is no closing fee but wire transfer costs $18.

BOTTOM LINE: I will now go through the application process and report any new findings thereafter.

Closed Account

Posted by: |

Update:
After calling 5 different times over the course of three weeks and having every customer service rep tell me my account is being "processed" I finally got the refund. Every call I made produced conflicting and vague information about what was going on with my account and when I will get my money. Finally on the last call the rep told me that he informed a supervisor about the issue and they would deal with it. I had little hope this would change anything and was about to pursue legal action until two days later my money was finally back in my account. This was only after they withheld my $5,000 initial deposit without informing me of when I will get it back and harrasing poor customer service reps about it. And this was all after my account was arbitrarily closed not even a week after it was opened without any reason or explanation as to why it was closed. Thank god I got my money back but please stay far far away from this "bank".

Original:

I opened a savings account and a couple weeks later I got a letter saying my account was closed. Did not inform me of any reason for it closing just stated it was exercising it’s right stated in paragraph 11. Would have been nice to know why my account was suddenly closed without any notice. They said I will receive a check in the mail with any remaining balance in the account. After talking to customer service they echoed the same statement not giving me any further reason as to why my account was closed. They also said it would not be a check mailed but instead the balance would be returned to my linked checking account. Neither has happened yet. I do not recommend this bank at all. Terrible customer service.

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Health
B+

Data as of Q2 2020

Data displayed below is for insuring bank: MidFirst Bank
Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #4063
Year Established1911
Employees2826
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.2%
Return on Equity - YTD17.25%
Annual Interest Income$461.2MM
Assets and Liabilities
AssetsQ2 2020vs Q2 2019$24.33B$20.07B
LoansQ2 2020vs Q2 2019$18.72B$14.43B
DepositsQ2 2020vs Q2 2019$16.08B$10.14B
Equity CapitalQ2 2020vs Q2 2019$1.59B$1.72B
Loan Loss AllowanceQ2 2020vs Q2 2019$154.7MM$112.5MM
Unbacked Noncurrent LoansQ2 2020vs Q2 2019$42.2MM$33.4MM
Real Estate OwnedQ2 2020vs Q2 2019$12.5MM$23.3MM
Rates
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Vio Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.66%$100-High Yield Online Savings Account

Vio Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.70%$500-120 Month High Yield Online CD
0.60%$500-84 Month High Yield Online CD
0.50%$500-60 Month High Yield Online CD
0.40%$500-48 Month High Yield Online CD
0.30%$500-36 Month High Yield Online CD
0.25%$500-24 Month High Yield Online CD
0.20%$500-9 Month High Yield Online CD
0.20%$500-18 Month High Yield Online CD
0.15%$500-6 Month High Yield Online CD
0.15%$500-12 Month High Yield Online CD
Locations

Vio Bank is an Internet only bank and does not have branch locations. Its headquarters is located at 501 NW Grand Boulevard - Oklahoma City, OK 73118

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.