1.5 star ratingAverage User Rating:
1.5 star rating based on 22 reviews.

Regions Bank

Regions Bank Locations
1900 Fifth Avenue North
Birmingham, AL 35203
1-800-734-4667
www.regions.com

FDIC


Regions Bank is headquartered in Birmingham and is the largest bank in the state of Alabama. It is also the 16st largest bank in the nation. It was established in 1928 and as of December of 2012, it had grown to 21,579 employees at 1,731 locations. Regions Bank has a 4-star health rating.

Related Posts

No Hackers To Blame For Regions’ Website Outage (Forum) - 4/17/2013

Regions can only blame itself for its recent website outage. It forgot to renew the domain registration for regions.com. The domain name expired over the weekend causing a generic page from the domain-hosting service to be shown to visitors of regions.com

Another Regions Bank's $125 Checking Account Bonus - Available in Several States - 3/22/2013

Regions Bank is again advertising a checking account promotion in which you can earn $125. This is another big bank that lacks free checking so you'll have to be careful to avoid monthly fees. The off ...

Regions Bank's $125 Checking Account Bonus in Several States - 7/31/2012

Regions Bank is advertising a checking account promotion in which you can earn $125. This is another big bank that lacks free checking so you'll have to be careful to avoid monthly fees. The offer req ...

Treasury: Regions Financial Repays TARP Funds (Forum) - 4/4/2012

From Reuters Regions Financial Corp has repaid $3.5 billion to the U.S. Treasury Department that it received under the bank bailout program and is now fully out of the financial crisis-era program, the Treasury said on Wednesday. Read more

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See Rates for: Checking | Savings | Money Market | CD | IRA

Regions Bank Checking Account Rates

ApyMinMaxProduct
0.25%$500k-PFS Checking
0.01%--Lifegreen Preferred Checking
0.01%--Business Interest Checking

Regions Bank Savings Account Rates

ApyMinMaxProduct
0.01%--Lifegreen Savings
0.01%--Regions Savings
0.01%--Savings for Minors

Regions Bank Money Market Rates

ApyMinMaxProduct
0.25%$100k$1mPlatinum Relationship Money Market Special
0.25%$50-Money Market IRA
0.25%$50-Money Market Roth IRA
0.25%$50-Money Market CESA
0.15%$100k-Platinum Relationship Money Market
0.01%--Money Market Account

Regions Bank CD Rates

ApyMinMaxProduct
1.01%$10k$1m58 Month CD Special
1.01%$10k$1mBusiness 58 Month CD Special
0.60%$500-60 - 72 Month Relationship CD
0.60%$500-Business 60 - 72 Month Relationship CD
0.50%$500-48 - 57 Month Relationship CD
0.50%$500-59 Month Relationship CD
0.50%$500-Business 48 - 57 Month Relationship CD
0.50%$500-Business 59 Month Relationship CD
0.30%$500-36 - 47 Month Relationship CD
0.30%$500-Business 36 - 47 Month Relationship CD
0.20%$500-30 - 35 Month Relationship CD
0.20%$500-24 - 29 Month Relationship CD
0.20%$500-Business 24 - 29 Month Relationship CD
0.20%$500-Business 30 - 35 Month Relationship CD
0.10%$500-12 - 17 Month Relationship CD
0.10%$500-18 - 23 Month Relationship CD
0.10%$500-Business 12 - 17 Month Relationship CD
0.10%$500-Business 18 - 23 Month Relationship CD
0.05%$500-6 - 11 Month Relationship CD
0.05%$500-Business 6 - 11 Month Relationship CD
0.03%$500-1 - 5 Month Relationship CD
0.03%$500-Business 1 - 5 Month Relationship CD
0.01%$2,500-0 Month Relationship CD
0.01%$2,500-Business 0 Month Relationship CD

Regions Bank IRA Rates

ApyMinMaxProduct
1.01%$4k-58 Month CESA Special
1.01%$4k-58 Month IRA Special
1.01%$4k-58 Month Roth IRA Special
0.60%$250-60 - 72 Month IRA
0.60%$250-60 - 72 Month Roth IRA
0.60%$250-60 - 72 Month CESA
0.50%$250-48 - 57 Month IRA
0.50%$250-48 - 57 Month Roth IRA
0.50%$250-48 - 57 Month CESA
0.50%$250-59 Month CESA
0.50%$250-59 Month IRA
0.50%$250-59 Month Roth IRA
0.34%$250-18 Month Variable Rate IRA
0.34%$250-18 Month Variable Rate Roth IRA
0.34%$250-18 Month Variable Rate CESA
0.30%$250-36 - 47 Month IRA
0.30%$250-36 - 47 Month Roth IRA
0.30%$250-36 - 47 Month CESA
0.20%$250-24 - 29 Month IRA
0.20%$250-30 - 35 Month IRA
0.20%$250-24 - 29 Month Roth IRA
0.20%$250-30 - 35 Month Roth IRA
0.20%$250-24 - 29 Month CESA
0.20%$250-30 - 35 Month CESA
0.10%$250-12 - 17 Month IRA
0.10%$250-18 - 23 Month IRA
0.10%$250-12 - 17 Month Roth IRA
0.10%$250-18 - 23 Month Roth IRA
0.10%$250-12 - 17 Month CESA
0.10%$250-18 - 23 Month CESA
0.05%$250-6 - 11 Month IRA
0.05%$250-6 - 11 Month Roth IRA
0.05%$250-6 - 11 Month CESA

Rates updated: 5/21/2013

Data for Q4 2012


Institution Statistics


Regions Bank
FDIC Certificate #12368
BankRate ReportView
Year Established1928
Employees21579
Primary RegulatorFED

Assets and Liabilities

Assets$120.42 billion
Loans$73.47 billion
Deposits$96.59 billion
Equity Capital$16.51 billion
Loan Loss Allowance$1.92 billion
Unbacked Noncurrent Loans$2.19 billion
Real Estate Owned$146.22 million

Historic Data - December 2011

Assets$123.37 billion
Equity Capital$15.99 billion
Loan Loss Allowance$2.75 billion
Unbacked Noncurrent Loans$3.11 billion
Real Estate Owned$291.39 million

Profit Margin - Quarterly

Net Interest Margin3.32%
Return on Assets1.09%
Return on Equity8.2%
Interest Income$3.90 billion

Institution Health


Overall Score:
4 out of 5
4
Texas Ratio4
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2012 Regions Bank had $2.33 billion in non-current loans and owned real-estate with $18.43 billion in equity and loan loss allowances on hand to cover it. This gives Regions Bank a Texas Ratio of 12.66% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
Texas Ratio Trend4
The Texas Ratio for Regions Bank decreased slightly from 18.33% as of December 31, 2011 to 12.66% as of December 31, 2012, resulting in a positive change of 30.96%.This indicates that the balance sheet and financial strength for Regions Bank has improved slightly in recent periods.
Deposit Growth2
In the past year, Regions Bank has decreased its total deposits by -$1.71 billion, resulting in -1.74% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Regions Bank has shown is below average.
Capitalization5
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Regions Bank has $120.42 billion in assets with $18.43 billion in equity, resulting in a capitalization level of 15.30%, which is excellent.
Write Review

If Your Thinking About Going To Regions Or ANY Amsouth Bank Read This First!! Untrustworthy And Incompetent!!
1 stars - RegionsBankSUKS - Monday, January 24, 2011 - 9:40 PM

DO NOT use REGIONS bank or any AMsouth bank. They exist only to
find ways to remove money from your account. I have lost thousands
of dollars due to there incompetence on 2 different occasions. One
when a woman forgot to turn in paperwork to cancel a check card
when fraudulent charges showed up, thereby allowing my account to
be drained. Then tried to force me to pay hundreds in overdrafts
due to thier own incompetence!!  When I contacted regions they ran
me around and literally did nothing. They lied to me about letting
me talk to a manager and only passed the phone to another low level
employee who lied to me about his position.
    Less than a year later they did almost the same thing, failing 

to close an account and tried to
hold me acountable for fraudulent charges after the account was
supposed to be closed. When I finally did get through to a higher
up, he told me..... "while I wasn't on the phone for that
converstation now was I?" "Lets see you prove it" Yeah this was MY
bank.
Simply put, they care nothing about thier customers, only finding
ways to part them from thier money through hidden rediculous
charges!!!
Bottom line... WHY take a chance? GO ELSEWHERE!!!

15

They Let A Stranger Withdrawl $1,000 Out Of My Account
1 stars - Karyn - Thursday, October 6, 2011 - 2:17 PM

To make a long story short, Regions allowed a debit on my account by another person for over $800. Wow! Talk about your money not being safe!!! I never got a clear answer as to why they'd let someone by a totally different name than what's on the account withdrawl any amount of money. They told me it would be 3-5 days before I'd get the money credited back to my account and because the weekend was coming up, it'd take even longer.

My husband when down to the branch to complain and they called the police on him. How do you like that for customer service?!!! Oh yeah, they didn't credit our account until several days later and then we immediately closed it!!!!

11

Regions Is The Worst Bank Ever
1 stars - cantrelljohn - Wednesday, June 1, 2011 - 11:28 AM

I went to cash my check at regions, to which I have an account with, and they told me that I could not cash my payroll check because I did not have the enough money in my account to do so. When I know myself that I was not in the negative at all. Wth? I will no longer be going there to do my banking. I would give them no stars if I could but that isn't an option, so I had to give them at least one.

10

Dishonest!!! Non Compliant!
1 stars - jcwalley1983 - Wednesday, March 23, 2011 - 2:17 PM

My family has taken out two Mortgages through Regions Bank. I Had also been a loyal customer of Regions Bank Customer for over 12 years.  About 6 months ago, my state Identity and Regions Bank card was stolen and all my funds were drained from my account.  Regions Bank assured me the problem would be taken care of and I would not be held responsible for any of the debited funds.  The person who stole my identity also used fraudulent checks (not my checks) to withdraw money from my current balance.  (Eg. He used stolen checks and cashed the stolen checks at a Regions Bank.  The transaction was taken by a Regions Bank Employee who then cashed the fraudulent checks on my account.  When the checks were returned, Regions bank charged my account for the Fraudulent Checks and the funds were debited out of my account for the amount of the Fraudulent Checks. )

I waited for over 5 months for some action to be taken.  I took all necessary steps in which Financial Advisors Sean, Mia, and Michelle Bergeron asked of me at Regions Bank Cheshire Bridge.  I was told I would be contacted by their Corporate Security Officer Frank and he would be the one to tell me when the funds would be released.  It is now 6 months later and I have not received $1 of the large sum of money that I was told I would not be held responsible for.  The last conversation I had with Michelle Bergeron is that Regions were exiting their relationship with me after 12 years and goodbye. I will be contacting the FDIC and also the BBB.  I plan on posting this review on every possible review web site.  DO NOT BE TAKEN ADVANTAGE OF LIKE I WAS.  Regions does not stand behind their protocol or any of it's policies with the FDIC. Everything in this statement is true and I will stand behind everything stated.  This has destroyed my credit and also my trust in any banking system.  

Thanks,

Justin Walley

9

Regions Saborenation Policies Are Not Friendly To Their Customers Who Have Essential Lines Of Credit With.
1 stars - Kathyschultze - Tuesday, February 28, 2012 - 12:41 PM

This Bank does not care about it's customers...Their saborenation policies are not friendly to their customers who have second mortgages with them.

With this economy and appraisals running lower than they were six years ago "Regions bank", who Holds our second  mortgage; will not let us refinance our First mortgage even though they remain in the same position they were in when they gave us this loan. 

Refinancing our First mortgage through the"HARP" program would save us  $275. a month right now, and would have saved us more in the past when interest rates were lower.

These government programs that are meant to help the middle-class need stricter "guide lines" for these Banks, who hold it's unsuspecting customers "Hostage".

I might add; Region Banks' has had no problem accepting "Tarp" money when the government was handing it out though!....Thanks for reading this.

7

Bank Fees...RIDICULOUS!!
1 stars - gtizard - Sunday, October 16, 2011 - 9:26 AM

I have been with Regions for many 14 years..(Union Planters)..I am now being charged $14 A MONTH to use MY MONEY!!! I do realize that all banks are crooked now and charging these frivolous fees, but this amount is proposterous. Regions says if I keep more money in the account it can be waived, but I have had my account information stolen and the process/time to have funds reimbursed was long.  Why would I keep more money in my account so more can be stolen...not if, but when the account gets hacked again?  

This fee is absolutely unnecessary to use MY MONEY...unbelievable.. I will be leaving Regions and going to a credit union. As stated, I do understand that many banks are charging a fee now, but I know of none to this degree.

 

Keep this in mind when choosing a bank.  

7

VERY VERY BAD BANK!!
1 stars - tekilka13 - Thursday, August 4, 2011 - 10:21 AM

 
I will never come back to this location again.. People who work there have no idea what they doing at all! I've been charged over $200 because guy who opened my account, forgot to mark that I need a student account..When I came back to talk to the manager, she didnâ??t even said " hello" to me.. while I been talking to her she didnâ??t even listen to me, she been playing with her computer ( and it wasnâ??t my account ) and after I finished she said that it was my fault and I have no idea how to manage my money...
But after that I came home, called customer service and they resolve my problem in 5 min.
By the way her name is [name redacted] and I have no idea how people like her working at the banks...I would NOT recommend this REGIONS location to anyone..

 

100 N Wood River Ave, Wood River, IL 62095



7

7 Years Of Hell
1 stars - louie1234 - Thursday, March 15, 2012 - 9:51 AM

Please let me warn everyone to stay away from Regions I have been with them for 7 years and I now regret every second that I have ever been with them. They will tell you the manipulate the checks to come out the biggest to the smallest no matter what order you write them in. They seem to "lose" paper work after something happens that is their fault. I work hard for my money and I am a full time college student and they will steal your money all day long. Belive me if there was a star less than 1 I would click that! I want to warn everyone to NEVER BANK WITH REGIONS!

6

Ncaring Management
1 stars - cwalton - Friday, September 2, 2011 - 6:29 AM

I have been a customer of regions since union planters was bought by them.  Riple tn. branch was good up until a few months ago when they started changing the branch management regularly. the last few months have gone terribly downhill. no one knows who you are any more and management at higher levels seem to be uncaring. i am closing my account with this company and would not reccomend them to any one.

6

Do Not Use This Bank. They Will Give You The Run Around About Refunding Your Money When There Is A Fradulent Charge. GO ELSEWHERE! I Have An Account With Chase Bank And They Have Much Better Customer Service
1 stars - kngarner - Thursday, September 27, 2012 - 4:36 PM

On August 30, 2012, I had someone use my debit card to make an unauthorized purchase in the amount of $1,644.99. On August 31, 2012, I noticed the unauthorized purchase and immediately reported it to my bank (Regions Bank). I cancelled that card and initiated the process to file a dispute. I returned to them a dispute form and awaited a investigation into the charges. After a week, the bank declined my dispute, indicating that they did not have enough information. In the meantime, I also contacted the company from which the purchase was made. They immediately checked into the purchase and acknowledged that the charges were not made by me and issued a refund this occurred on September 13, 2012. I waited for one week (September 20, 2012), to call the bank and inquire about the refund. At that time I was told that the debit card department would have to look into it and get back to me. I waited for one week (until September 27, 2012) and when I did not hear back from them, I called them to inquire once again about the incident. I was told at that time that the bank had denied my dispute and that they would not be refunding my money. I then told them that I had called the company  (Orbitz) and the company verified that the charges were not made by me or anyone that I know and therefore they were unauthorized. At that time I was told to send them a copy of the email from Orbitz, which I did immediately. They also told me to contact Orbitz again for the refund, which I did. When I contacted Orbitz, I was told that they had already initiated the refund and that I should contact my bank. I called Regions Bank back and at that time they looked into my account and said that they did not see where Orbitz attempted to refund my money and that they could not do anything for me. They even attempted to accused me of trying to use this process to retain money for a purchase that I had made, but no longer wanted to take responsibility for. I've been a loyal customer of that bank for 18 years and I've never tried to falsify any claim and I'm very offended that they would accuse me of doing such. I followed all of the correct procedures by immediately reporting the unauthorized charge and cancelling my card, however I feel as though my bank is taking a hands-off attitude as if they don't believe my claim. From everything that I have been reading on regarding making a claim for unauthorized charges, the bank usually takes responsibility and refunds your account as long as the claim is make in a short time frame. I will also be filling a report with my local police department as a part of this process, however I am really taken aback by how I've been treated by my bank in this situation. First by giving me the run around and secondly by having them take a "we can't do anything for you" kind of attitude. I would have expected better after so many years of loyal service.

5

Double Dipping
1 stars - paulahavard - Thursday, June 21, 2012 - 7:42 AM

reions bank double dipps on there overdraft fees and find ways to talk all of your money out of your account. i had only one tranaction pending and it was for 201 by the time they got done with ever thing they got the 201, 108 , then took 38 dollars for over drafts so stay as far away from this bank as possiable

5

Great For Getting Your Money From Your Account, Good Customer Service
1 stars - urbanweasel - Tuesday, July 26, 2011 - 7:28 AM

Bewary, they are in it to get your money any way they can and they will, customer service is good for telling you they took your money and outrageous interest rates

5

Incompetent And Unprofessional
1 stars - mcthielges - Monday, July 9, 2012 - 3:57 PM

Unfortunately, I just started a mortgage with this bank.  The whole process was completely disorganized (this is my third of such experiences, and never before had so many issues).  Amounts listed on different copies of legal documents didn't match up - they showed no concern.  Rather than asking for a simple list of documents, requests were sporatically made over months timespan - receipt of requested documents never verified, despite my repeated inquiries.  In general, broker didn't respond to emails for weeks.  Set me up with a local checking account, as said was required, but asked for no deposit before ordering checks - caused my account to overdraft, obviously detrimental to my credit rating.  Customer service telephone service is horrible - none of the options listed was applicable and it gave no instructions for talking to representative (by the way, I by chance pressed 0 and it's sends you to a rep - only hung up on me twice).  I hopefully will have my checking account canceled by next week and can only pray that another company buys off my mortgage.  Go elsewhere for more professional service.

4

Regions Bank
2 stars - JFDonahueIII - Friday, April 15, 2011 - 11:03 PM

After several years of maintaining both personal and business accounts at Regions, I have now become concerned about their condition and long term viability. Negative ROI and ROE are just the exterior signs causing alarm. Sharp personnel cutbacks, longer funds holding periods on, even, funds from other large Fed Member banks, and large fee increases combine to send up ingnificant red flags.  

4

ZERO STARS - CORRUPT BANKING PRACTICES AS TO NSF FEES
1 stars - LMM - Monday, August 13, 2012 - 11:27 AM

Charged approximately $800.00 NSF in business account for something that was partially bank error.  Did not expect bank to remove all fees but did expect removal of some fees. Initially, REGIONS claimed not able to remove any fees because Branch Manager out of town.  Finally, able to talk to employee who reminded me of fast food employee.  Did not think outside box, i.e. new business (not much money now but based on type of business, more later), partial bank error, good customer service, cheaper than most marketing, etc.  Employee refused to remove even one fee.  I requested talking to someone of managerial level - thought the problems would be better addressed.  UNFORTUNATELY, that was MATT (Operations) who was "too busy" to talk to me.  Employee told me MATT confirmed her decision - no fees reversed!    When the Branch Manager returned, she advised she was told she could not refund even one fee ("my hands are tied") by MATT (OPERATIONS - TYLER).  I was told by REGIONS that MATT is nice but young and inexperienced.  Well this young, inexperienced MATT sure has a lot of authority if he is able to tie the hande of the Branch Manager.  Same MATT who was too busy to address this problem with a new business owner. 

Although, the Branch Manager & tellers were not able to help - they are always friendly when I go in to bank. 

The 800 customer service help is a joke - impossible to get any type of quick assistance based on the numerous verifications questions asked.

I bank at USAA for my personal accounts and have for 30-years.  I have ALWAYS GIVEN USAA 5 STARS.

 

 

3

Never Bank Here!!!!!
1 stars - katiec83 - Tuesday, June 26, 2012 - 1:43 PM

I have only been with Regions Bank for a couple of months. This has been the worst couple of months ever! In just this short amount of time they have got me for 252$. I always log online to check my balance. The balance it shows has never been accurate. Nor does it show any pending status. Any other bank I have ever been with has at least had the courtsey of showing you your availabe balance. In the end I overdraft thinking I have the available funds, resulting in enormous fees. When I call customer service they just argue with you. Always saying I am wreckless with my account. I got off the phone in a complete panic and upset. I cant believe the hae the nerve to speak to a customer like this!! This was the biggest mistake ever!! I am closing my account and going to a local credit union. Doesnt even deserve negative one star!!

3

Great Customer Serivce
5 stars - catrising - Sunday, February 20, 2011 - 1:05 AM

I am a homemaker who sometimes work part time and I finally decided that I needed a bank account about a year ago. I went to couple other banks before going to Regions and they required too many documentation to open up a new account. Then I called Regions and they said all I needed was my I.D. to open an account. They have always been a hassle free place to visit. And they have really great customer service.

2

Mobility Banking
4 stars - aaearthlink - Saturday, December 4, 2010 - 5:58 PM

Great Mobility Banking Application for the iPhone and iPad.

2

They Stole My Identity!
1 stars - charmingpiper7 - Thursday, March 21, 2013 - 12:56 PM

I opened an account at a branch in Franklin, TN and 4 weeks later I started recieving letters demanding payment for pay day loans.  The loan groups had my social and this bank's routing number and my bank account.  I went in to the branch to file a frau report and they wouldn't take it!  They just kept telling me it was my fault and I must have been reckless with my information.  After proving i was not reckless they tried to blame in on my sister who's living with me.  6 months later I'm still dealing with the identity theft and now have information showing the pay day loans were signed off by a banking representative AFTER I HAD TRIED TO FILE THE REPORT!  Unbelievable. 

Stay away from this bank!

1

BEWARE Rules Change Constantly
1 stars - jamiesgirlz - Thursday, March 21, 2013 - 9:37 AM

My sons tax refund was automatically put into my acct and the bank took out my credit line pymt ok no problem the next day I went to withdraw the rest and the teller put a hold on it as i was standing there and explained that it was my sons money so he had to sign a letter and produce id and then wait for a district mgr to approve it. So it was my money when the bank got theirs but his money when we wanted it? I was told this was a new policy because I did the same thing last year no problem since my son and i live in different cities he went to a branch in his city produced id and signed this letter and the branch mgr called my branch to let them know he got all the information he was to fax it to my branch who in turn faxes to district for approval i asked how long the hold was for and they told me they could hold it until August 2014!!!  over a year? when the teller got the paperwork she rejected it because his state id was expired and i was told if i don;t withdraw it within 30 days they will send it back OK this is NOT a bank wide policy I called 4 other branches within the state and customer service and was told it is just a guideline why was the money mine when they wanted their pymt and his when we wanted cash? no way to speak to anyone in authority or higher than customer service cannot close the acct can"t get the money can"t speak to anyone. very frustrated DO NOT BANK WITH REGIONS    

1

One Star Is One Too Many
1 stars - KLRM1952 - Wednesday, March 6, 2013 - 2:33 PM

Banking with them for 12 years -- and enough is enough.  Most incompotent, greedy, self serving business I've ever known.  DON'T BANK WITH THEM!!!!

1

Regions In South Georgia Are Great!
5 stars - mustbenutz - Thursday, October 27, 2011 - 2:50 PM

In South Georgia (Valdosta, GA) Regions is great, Staff very customer oriented.  I have been banking with Regions for over 8 years.  Personal Checking and a Business Checking.  Feels great when you walk in and they call you by name.  I have other accounts with banks in our area and they do not give you the royal treatment like Regions.

The Five Stars are not just for Customer Service, but also their banking practices towards account holders is much better than the other area banks I have accounts with.  They do not put a 10 day hold on deposited check funds like one of the local banks that I do business with for 23 years does!  They even put a 10 day hold on a check I deposited that was written from my Regions Account and my account balance was much greater than the check I deposited.  Regions has never held any funds from me!  A very happy customer!

1