Axos Bank is the 93rd largest bank in the nation. It was established in 2000 and as of December of 2023, it had grown to 1,227 employees. Axos Bank's savings rates are 17% higher than the national average, and it has an A health rating.
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Best Bank Ever!
Axos is the best bank I have ever had, and I have used banks such as Bank of America, Wells Fargo, local banks where I lived, etc. I switched to Axos 2 years ago and I have had NO problems. NO fraud issues. NO fees every time I turn around!
I have a checking and savings with Axos and I pay NO MONTHLY MAINTENANCE FEE, ATM FEES are REFUNDED, NO OVERDRAFT FEES...do I really need to say more??!!
Great Bank
I'm reading all of these poor reviews and I don't understand where they're coming from. The only issue at all that I have with Axos bank is trying to get ahold of their customer service. I HATE these "robots" that try to handle your problem. When I do get through to customer service I have someone with an accent so heavy I can't understand them. Luckily I don't need to contact customer service very often. I use their message center, I always receive a reply within 24 hours and that usually is sufficient for what I need. I get paid early, I don't have any fees to worry about, it's going on 3 years now and I've never had a problem.
Me As Well Did Little Research
For one you cannot use your account between the hours of 12 AM and 4 AM, due to maintenance. then I had a very inconvenient experience with access bank.I de posited a check from my employer they then put a hold onto my account five days later they closed my account and I am now waiting for the remaining funds to be sent to my address . DO NOT USE THIS bank ! It is not convenient , Does not accommodate their customers for inconvenience, it lacks communication and it’s unsatisfactory. you’ll be sure to be unsatisfied!
Axos Bank Violated My Privacy
My full SSN was sent in an encrypted PDF to an unverified email address that is not mine. I tried to notify their compliance department, have left several messages, and haven't received any follow-up from any one in their compliance department. I reached out to senior executives on many channels. Most messages have been ignored. One reply promised that the application would be deleted from their system but I've never heard from them again and that email address continues to receive follow-up about that application.
Data as of Q4 2023
Health Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 35546 |
| Year Established | 2000 |
| Employees | 1227 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 2.06% |
| Return on Equity - YTD | 21.04% |
| Annual Interest Income | $1.4B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2023vs Q4 2022 | $20.75B$17.89B |
| Loans | Q4 2023vs Q4 2022 | $17.43B$15.46B |
| Deposits | Q4 2023vs Q4 2022 | $18.3B$15.88B |
| Equity Capital | Q4 2023vs Q4 2022 | $2.08B$1.77B |
| Loan Loss Allowance | Q4 2023vs Q4 2022 | $176.8MM$157MM |
| Unbacked Noncurrent Loans | Q4 2023vs Q4 2022 | $154.3MM$95MM |
| Real Estate Owned | Q4 2023vs Q4 2022 | $5.6MM$4.4MM |